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Reviews of Palm Court Hotel 3 stars

North Drive, Great Yarmouth, NR30 1EG, United Kingdom

#17 of 75 hotels in Great Yarmouth

Guests' Choice

Review score

Based on 1288 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.1

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    7.9

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Showing 76 – 100

  • Reviewed: 7 August 2023

    9.0
    Wonderful stay, amazing staff and very close to the Britannia Pier
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all. We loved staying here and will definitely return next year.

    The room was lovely. A little smaller then we was expecting but still very nice. Beds were very comfy. The staff were wonderful. They were happy to answer any question I had. We requested a fan for the room and was given one straight away. Breakfast was lovely and came out very quickly. Lovely big window in our room which allowed plenty of fresh cool air in.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Staff excellent and room clean
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The swimming pool changing facilities were really poor and there were bits of grit in the swimming pool. Also, our room number 1 was really hot and quite small and the floor boards were really bad and squeaky, needs updating a bit and a fan in the room.

    The staff were really lovely. Room was clean.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    7.0
    Nice hotel
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room (15) had an emergency light just out the window kept the room light at night, blackout curtains needed, mattress was solid like concrete very uncomfortable did not have a lot of sleep wife also struggled to sleep.

    The food was fantastic, nice pool and steam room, all the staff were great very helpful and friendly, old hotel but has a nice modern feel.

    Stayed in August 2023

  • Reviewed: 5 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    Lovely hotel swimming pool was a hit with the kids

    Stayed in August 2023

  • Reviewed: 4 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms were clean but dated.

    Good location. Pleasant staff. Good food.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was old fashioned, family room had tape on bunk beds, toilet leaked, toilet roll holder kept falling off, swimming area outdated

    Breakfast was nice Bar was modern

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    2 night stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Dated decor, shower poor, bed very hard hard to flush toilet

    Good location, clean and tidy, staff friendly, quite hotel

    Stayed in August 2023

  • Reviewed: 1 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    No air conditioning

    Location parking

    Stayed in July 2023

  • Reviewed: 1 August 2023

    7.0
    My partner and I love the hotel and location but it definitely needs some improvements for get repeat customers. Great d
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    1. There was no toilet brush in our room, not sure why but I think they need to add this. 2. The mattress is no comfy at all, it arches when you lay on it, not great sleep. 3. Breakfast is overpriced we paid for it the whole time but had it just once, plate servings are small, they should really make it a buffet for the price they are charging 4. I feel like the pool should have ‘adult only’ times, kids will be kids but as no divide and quite tiny if you’re just trying to swim you’re splashed all the time so you can’t really relax. A few adult only times during the day would be amazing. 5. Drinks are way overpriced, we would have one beer and a pint of lemonade and it was £10.10! I saw a couple before us get a pint and a vodka mixer which was £8, how do you charge so much for a soft drink?

    This was our second stay at Palm Court hotel, it was nice to see that the downstairs had an update in the reception area and restaurant so it did have a really nice posh feel to it, also all the staff were really lovely.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect , bed was a bit small but other than that the room was fine

    Great breakfast and very friendly staff

    Stayed in July 2023

  • Reviewed: 31 July 2023

    7.0
    comfortable, clean, spacious room. A little bit noisy in the hotel but the staff were lovely
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    We were right above the restaurant (I think) and we could hear music playing right up to half past midnight and it started again at 7:30am so we didn't get a lot of sleep, but the sleep we had was fitful as the bed was comy. The curtains also didn't block out a lot of the lights from the street lamps outside so it was brighter than I'm used to for sleeping. The room was also really warm even with the windows open - can't be helpped when the weather was beautifully warm and sunny - we managed to keep cool enough to sleep. They had also ran out of salmon less than an hour in to breakfast (although this didn't affect us, the table next to us were complaining about it)

    The room was clean and comfy, the bathroom was also clean. The whole room was really spacious. Breakfast was good - a basic buffet, cereal, toast etc. Hot breakfast had to be ordered seperately but it was nice and there were vegetarian options. if you needed them. The hotel was a little way up from the town centre so it was quiet on the street - the room was warm so we had to have the windows open but the street was quiet outside. it was also a beach facing room which was lovely.

    Stayed in July 2023

  • Reviewed: 30 July 2023

    9.0
    Excellent hotel with friendly helpful staff.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The lift was a little old but we were very thankful that there was one.

    We stayed for one night. The hotel was clean and tidy. The staff were exceptionally friendly and helpful. Our room was a bit small but adequate for our needs. The full English breakfast was hot, tasty and the staff cheerful and friendly.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Reported unhinged toilet seat and bulb needed changing in light over bed. Reported on arrival on Tues, nothing had been rectified when leaving on Friday.

    Good location, free parking, good breakfast (didn't have lunch or dinner in restaurant, so can't comment) Friendly and helpful staff

    Stayed in July 2023

  • Reviewed: 28 July 2023

    7.0
    Lovely hotel , excellent food and staff
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Coat hooks would have been nice in the room to put our wet coats on when we came in , hooks in the bathroom to hang wet towels on

    The breakfast was excellent

    Stayed in July 2023

  • Reviewed: 27 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Unfortunately, the TV in my room didn't work. I wasn't there long enough for that to be a problem.

    Comfortable hotel. Lots of car parking space - good value for money

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is so small( for a family of 3),no air conditioning, the shower is quite weak. Unfortunately, there is no dairy free milk for breakfast ( not provided), and coffee could be tastier..

    Staff are very friendly and helpful. Very good evening meals, perfect location, plenty of parking.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    9.0
    Best place if you want to visit Great Yarmouth
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool was not very clean.

    Location is superb and the rooms are clean. Beds are cosy and perfect view of the room.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    9.0
    Enjoyable
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The view

    I didn't have the breakfast

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Only negative was the room was very hot as the radiator has been left on

    Stayed in May 2023

  • Reviewed: 9 July 2023

    8.0
    We stayed for 1 night
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was lovely, I couldn’t fault it except that we had a room on the ground floor which was very close to the kitchen and restaurant which meant that it was quite noisy, but apart from that it was lovely and I would definitely stay again

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Friendly staff and helpful made you feel like you was at home 👍lovely atmosphere

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Comfortable good location
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights

    Staff were very good

    Room was small but you get what you pay for

    Stayed in July 2023

  • Reviewed: 7 July 2023

    9.0
    No hesitation in going back next time.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Noisy seagulls outside window :-) Curtains let light in so I woke early.- very early.

    Location Friendly Staff Car Parking Proximity to beach / town

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Reasonable Hotel in a good location.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel and Room tired and dated and poor dated shower.

    Location, Car parking, Clean room and Breakfast.

    Stayed in July 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom flooded during heavy rain and wind storm had to mop up water with towels

    Location to town and attractions

    Stayed in July 2023

Showing 76 – 100

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