Parking was very difficult around the hotel, long stay car park a few minutes away

Very good and cheerfully served

Stayed in March 2024

There was nothing I disliked

The food ,both evening meals and breakfast were of the highest quality , the staff were very welcoming and nothing seemed to be a problem ,

Stayed in April 2024

A bit noisy with the road next to the hotel

Great location, friendly staff

Stayed in April 2024

Although the Hotel had limited parking - they could not reserve a space, there was road side parking for 2 hours between 9 and 5 - so as we were out and about during the day this was not a problem.

We ordered what we wanted for breakfast, so it was freshly cooked and at the time we wanted. The people there were friendly and helpful. I felt safe and secure there as the staff appeared to keep an eye on the stairs to the rooms. Although our room was on the road side of the Hotel the traffic noise did not disrupt our sleep. The Hotel was a short walk away from the Caen locks and canal - great waterside walks.

Stayed in April 2024

Nil

Really good value for money with no effect on qtality. Very accommodating and professional staff.

Stayed in April 2024

My room over looked the smoking area, meaning the window couldn't be opened for fresh air.

Well equipped, tastefully decorated room. Welcoming and friendly staff.

Stayed in April 2024

nothing

The staff were very friendly and extremely helpful. The room was spacious and clean very comfortable bed. The breakfast was excellent freshly made to order. Will stay again.

Stayed in April 2024

Love the castle stayed a few times over the years. Always a comfy bed and good brekkie

Stayed in February 2024

No comments.

Good breakfast. Free parking. Good atmosphere in bar. Good evening meals. Friendly staff. Close to town centre.

Stayed in March 2024

Nothing!

Huge room, comfy huge bed, all very clean and well presented with all the extras for an enjoyable nights stay. Breakfast was a bonus and very enjoyable. Staff super friendly and very accommodating

Stayed in April 2024

Everything was perfect. The Castle Hotel sign outside our room may need some WD40 however that's the only fault we could find.

Friendly obliging staff, nothing was too much trouble, made us feel extremely welcome. Breakfast was excellent, coffee and tea during breakfast plentiful. Room extremely clean and tidy, bed very comfortable. When we return to Devizes we will definitely stay here.

Stayed in April 2024

Old building, but very clean and fresh after recent refurbished. Very helpful and friendly staff. Very close and convenient to shops, pubs and restaurants.

Stayed in April 2024

The service was above and beyond my expectations!! I was very unwell with gastro and they where all absolutely amazing and so attentive!!

Stayed in April 2024

Nothing to dislike

Well furnished, close to town centre. Staff very helpful and friendly

Stayed in March 2024

Super friendly staff - everything was perfect

Stayed in March 2024

The only thing here is the parking. ( obviously it’s in the town centre) But we parked in a side street behind it. And we could have done with more than two teabags in the room as we both drink tea so we could only have one cup. Very minor things in an otherwise great hotel.

Lovely, spacious room. Really nice bathroom. Excellent location. Very friendly, helpful staff.

Stayed in March 2024

Nothing

Room fab, Breakfast , fresh cooked to order, excellent, nice pub, very welcoming. Cheap parking over the road.

Stayed in March 2024

Despite extra sound proofing the front rooms were a little noisy . But that’s being next to a road! The room quality was a good distraction!!

Location was great. Decor was clean fresh and modern in keeping with the building. Staff were extremely friendly, helpful, knowledgeable of the area and just really nice people . I asked for softer pillows….and there they were . Breakfast staff operated like a well oiled machine, bright , friendly and service was exemplary. Nothing was too much trouble! Believe me I would say if it wasn’t!! Overall, SUPERB!

Stayed in March 2024

Nothing

Greeting from staff was lovely. Very friendly and helpful. Booked into room straight away. Room was spacious, clean and warm. Bathroom modern with good shower. Didn’t make plans to eat in the hotel but chose to. The Ambiance is lovely. Comfortable without being too formal. Breakfast was ordered the night before and ready at requested time. Fabulous breakfast. Again the staff were wonderful, very friendly, nothing too much trouble. Location central. Good price. Overall a really great place to stay

Stayed in March 2024

Such lovely, friendly and accommodating staff. Food was amazing. Rooms clean, comfortable and with little touches. Highly recommend!

Stayed in March 2024

Lovely room, friendly staff, good food will stay again.

Stayed in March 2024

N/A

Great Location, Great Breakfast and Great Staff!

Stayed in March 2024

Would have really like fresh coffee in the room. Even coffee bags would be good. I'd prefer mugs to tiny cups.

It has really changed for the better. The thing that really made it for me was the very helpful staff. I had excellent support when I was too ill to travel and they were very helpful when at the hotel too. Room was extremely clean. Bed very comfortable. Everything seemed very new.

Stayed in March 2024

The friendly staff, nothing was too much for them.. The room was spotless, and the bed was huge. Would recommend.

Stayed in March 2024