Provision of evening meal. We actually enjoyed going out to other restaurants but it would have been an unpleasant experience to have to do that in the rain. Fortunately, the weather was fine.

Everything

Stayed in April 2024

Only having to go out for evening meal, or bring something in , rather than being able to get a meal on site but it wasn’t a problem

Excellent facilities - Junior Suite Sitting room area Use of bath robe Safe

Stayed in April 2024

Nothing to dislike

We had a wonderful dual aspect room overlooking the old moat on two sides. Very comfortable bed. Great hot water for shower/bath. Lovely thick towels. The seating area was very comfortable and desk useful. I was visiting the Cathedral and it was just 2 minutes walk away. Perfect position. The hotel also had parking, which is important these days. Thank you to all the staff

Stayed in April 2024

Parking was a bit tight.

Very comfortable room Central location Friendly and helpful staff Beautiful breakfast room

Stayed in April 2024

N/A

A beautiful property in a quiet but excellent location near Town centre.

Stayed in April 2024

All good.

Loved the location , proximity to the city centre and the friendly staff. The breakfast was amazing.

Stayed in April 2024

Nothing - the beds are very firm which is simply a personal preference but probably suit most people so as can’t complain.

Absolutely beautiful property with lovely dining rooms and outdoor seating overlooking the moat and gardens. Rooms are beautifully decorated and comfortable.

Stayed in April 2024

Everything was fine with two minor exceptions: (1) shame the restaurant is no longer open in the evenings; (2) Wifi quality in the annex was a bit weak.

Stayed in April 2024

Parking a bit hard to find. It is 30mtrs before you get to the motel, between 2 tall grey pillars, down a laneway. Not clearly marked.

Lovely room with a small sitting area and beautiful bathroom. Breakfast good. Great location near the river and cathedral. Welcoming sherry! Free parking available on first come basis.

Stayed in April 2024

Price

Room size

Stayed in April 2024

-

Pleasant room. excellent breakfast. Lovely hot towel rail.

Stayed in April 2024

Breakfast and service excellent. Ideal location.

Stayed in April 2024

There was no evening. meal available

Good z

Stayed in March 2024

Beautifully presented, delicious breakfast and the loveliest team of staff.

Stayed in March 2024

Nothing

Everything about this hotel is superb staff,rooms,location the best breakfast we've had

Stayed in March 2024

There was nothing about this hotel that I disliked it was a fabulous place to stay, and I highly recommend it

The hotel is in an excellent location within minutes of the river wye, city centre shops, and right next door to the cathedral. The hotel is warm and inviting with lots of original features. The bedroom was very roomy with lots of nice added touches such as bathrobes, room safe and a nice basket of local products. The staff were very helpful, and breakfast was plentiful and served in a lovely conservatory over looking the old castle moat

Stayed in March 2024

Clean tidy and those little things they put in your room just make it special

Stayed in March 2024

The room was neat, clean, well made up and had every facility a traveler would need. I had a great stay, it was perfectly comfortable and quiet.

Stayed in February 2024

Bathroom needs a little maintenance - sink doesn't drain well etc. Bathroom and bedroom hotter than they needed to be at night

pleasant well decorated room. Very well prepared and tasty breakfast

Stayed in March 2024

The room was rather small in the annex where we were staying with a small double bed. We really needed more space.

Lovely staff, superb breakfast and the "little extras" were much appreciated i.e. fridge in room (including milk and bottled water and apple juice), local produce and sherry available in room

Stayed in March 2024

There was nothing I didn't like and, my partner, who is never all that happy staying in hotels, commented how comfortable he had felt. Which is a big positive.

The room was on the first floor with a great view down the street towards Hereford Cathedral. It's not a busy street. Parking was free, and off road. The room was cosy, spacious, well equipped in the bathroom with my favourite toiletries :) Downstairs, the breakfast and dining room extension is all pale wood and glass, sitting on the castle moat, with sun streaming in, and duck life to observe outside. Really fab. The food was produce from the hotel's own farm - tasty, well presented, attentive but not intrusive service. All good.

Stayed in March 2024

The loo flush mechanism was really stiff, Just a minor detail.

This hotel has it all, even long lead on the hair dryer to stretch from plug in lounge to mirror in bathroom. Wonderful suite with second tv in lounge area to sit in. The breakfast was the best ever in our experience, even better than 4 star Shangrila in Sydney Australia! We will return, didn’t want to leave!

Stayed in March 2024

Nothing, I liked it all

I really liked this hotel, rooms tastefully decorated with comfortable beds and the suites had nice little extras that made for a perfect stay. Room very clean and bathroom had nice loctaine product. Breakfast was excellent and staff where professional and friendly

Stayed in March 2024

Grass area outside room view had rotten wooden panels, would be better if removed!

Amazing …. Understated elegance

Stayed in March 2024