Castle Green Lane, Kendal, LA9 6RG, United Kingdom
#4 of 8 hotels in Kendal
Guests' ChoiceBased on 2407 hotel reviews
8.3Cleanliness
9.1
Comfort
9.0
Location
8.8
Facilities
8.6
Staff
9.1
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 21 May 2024
Dorothy
United KingdomAlthough drinks at Alexanders bar were good we found the menu to be uninspiring & the meals we decided on were bland. In the hotel bar we had problems with after dinner liquer coffees & lattes as they were quite cold.However we didnt complain as I think perhaps the young lady was not conversant with the machine, so maybe some training was needed. Breakfast in the hotel was excellent, best of the three hotels we visited that week.Plenty of choice on continental & cooked counters & staff very helpful.
Our room was at the front of hotel overlooking the gorgeous grounds.The balcony was a bonus as the weather was unusually warm for the UK.The reception staff were excellent, friendly yet professional.Room was clean, well thought out in terms of utilising space & quite sound-proof considering the proximity to the road.
Stayed in May 2024
Reviewed: 20 May 2024
Nadine
United KingdomI marked down because when staying in/ near Lake District you would hope for a view better than a very dirty wall. I tried to change rooms but was told that all family rooms had this same very depressing view. Not bad if you don’t intend on staying in the room much as the rest of the hotel (and views) were beautiful.
Large property in good location
Stayed in April 2024
Reviewed: 20 May 2024
Andy
United KingdomRoom was very hot even though no heating on
Great location out of Kendal. Good facilities including small pool, steam room, cv gym and weights room.
Stayed in May 2024
Reviewed: 20 May 2024
Howard
United KingdomOutrageous £13 cost of a glass of wine
Stayed in May 2024
Reviewed: 20 May 2024
Valerie
United KingdomRoom too hot, howerever beautiful room.
Staff were lovely. Dinner amazing, breakfast fab.
Stayed in May 2024
Reviewed: 19 May 2024
Deborah
United KingdomNothing
Fabulous location with superb views across Kendal . The staff were very friendly and helpful. We had a garden view room which was lovely and very quiet. The evening meal and breakfast was very tasty and lovely. We will be returning!!
Stayed in May 2024
Reviewed: 19 May 2024
Patricia
United KingdomMy only negative would be that the pub was under staffed.
Clean, comfortable, friendly hotel in an excellent setting with beautifully kept gardens. Very good choice of food and great facilities.
Stayed in May 2024
Reviewed: 18 May 2024
Carol
United KingdomBirthday package wasn't worth it. Advertised as prosecco, a balloon and birthday cake but the cake was just a plate with Happy Birthday iced on it and some chocolates. They did get some pieces of cake tho when I asked. I also expected it to be all set up in the room as a surprise when we arrived but only prosecco was there so it was kind of spoiled when I had to go down for the other bits🤣
Room was nice and big looking over the gardens. Very comfortable. Pool was nice. Breakfast was OK.
Stayed in May 2024
Reviewed: 16 May 2024
Captaincabbage
United KingdomThe food is really pricey, even at their Alexanders pub. To be fair I did enjoy my German style hotdog and fries, though expensive. However my partner had fish and chips, unfortunately the fish was a little bland and chips were rock hard. With such a premium on food you would expect everything to be spot on.
Great location and lovely staff. Clean room and very comfortable bed.
Stayed in May 2024
Reviewed: 14 May 2024
Suzi
United KingdomTired entrance lobby and reception and hallways
Good position, large quiet room, very good self-service breakfast
Stayed in May 2024
Reviewed: 12 May 2024
Jorja
United KingdomCould be more on the menu
Lovely decor , bedroom was lovely , bed was comfy , plenty of room
Stayed in April 2024
Reviewed: 11 May 2024
David
United KingdomThe round table in our room looked a bit dated. Better off without it really. Bathroom was lovely.
Just what we needed for an overnight stay after a 6 hr drive. Pleasant staff, nice tidy entrance to hotel in lovely looking grounds.
Stayed in May 2024
Reviewed: 10 May 2024
Peter
United KingdomOverpriced food.
Comfortable room with amazing facilities.
Stayed in February 2024
Reviewed: 8 May 2024
Melanie
United KingdomNo negatives
Beautiful views from the restaurant
Stayed in May 2024
Reviewed: 5 May 2024
Carl
United KingdomFood was a bit pricey for what it is. Menu could do with more variety. A mixed grill would be nice and 3 different choices on the steak. The single 7oz steak on offer is well over priced. Its a £17 meal at best.
Staff where great. Friendly and Good service.
Stayed in May 2024
Reviewed: 4 May 2024
Phillps
United KingdomStruggled to cool the room down and was very warm.
Room and food were excellent, facilities excellent. Plenty of parking.
Stayed in May 2024
Reviewed: 4 May 2024
Jules
United KingdomNothing
Beautiful grounds tucked away from Kendal town centre
Stayed in April 2024
Reviewed: 30 April 2024
William
United KingdomLocation and views.
Stayed in April 2024
Reviewed: 29 April 2024
Gregory
United KingdomFurniture in room tired however very clean, balcony door was full of condensation
Breakfast was great, beautiful location
Stayed in April 2024
Reviewed: 29 April 2024
Karen
United KingdomNothing
Staff were all lovely and very helpful. Food in the restaurant was really good and catered for me as I am gluten free.
Stayed in April 2024
Reviewed: 27 April 2024
Elisa
ItalyKind and welcoming staff, always ready to support and give you the right information. Perfect location to visit the south west lakes.
Stayed in April 2024
Reviewed: 21 April 2024
Rachel
United KingdomThe breakfast was okay; there was lots of choice but the hot option was let down by the scrambled being runny & the fried eggs were hard. I asked for a twin room with a view but was told the twin rooms don’t have a view, which was slightly disappointing.
Lovely, welcoming staff and beautiful building & grounds. Alexander’s pub is a great addition on site. A very nice touch was a later checkout, which I didn’t know until we arrived.
Stayed in April 2024
Reviewed: 20 April 2024
Michael
United KingdomWe booked it as it had a pool, however, there was maintenance being done and it wasn't relaxing at all! Rooms are a bit tired x
I loved the breakfast, we had a small room at the front overlooking the garden.
Stayed in April 2024
Reviewed: 19 April 2024
Nigel
United Kingdomthe room was rather small and looked ready for a refresh but bathroom was fine.
Food, service were both excellent and my wife said the pool was also very good
Stayed in April 2024
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