25 Gloucester Street, Westminster Borough, London, SW1V 2DB, United Kingdom
#638 of 1,010 hotels in London
Guests' ChoiceBased on 821 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
7.5
Staff
8.8
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 19 April 2024
Margaret
United Kingdomno stoage
very small room
Stayed in March 2024
Reviewed: 13 April 2024
Sph
United KingdomThe rooms were on the small side however this was clear when booking and economy price reflected this.
Great location. Professional and friendly staff. Rooms comfortable and quiet.
Stayed in April 2024
Reviewed: 8 April 2024
Karen
United KingdomDouble Room was very small more like a box room, 4 cushions on bed 2 of which were large had to try and find somewhere to put them. Could hear the room above walking about their room. Affected our lie in .
Lovely and clean room, decor like new had everything iron, hairdryer, kettle tea , coffee all good working order
Stayed in April 2024
Reviewed: 3 April 2024
Leah
United KingdomIt was a smaller space, however we weren't dissatisfied as we felt this was reflected in the price, which we were happy with.
The hotel was clean and comfortable, and in an excellent location for exploring London.
Stayed in March 2024
Reviewed: 1 April 2024
Lilyfromtheblock
United KingdomRoom way too small with twins beds narrowest of gaps all sides
Modern & well equipped, spotless
Stayed in January 2024
Reviewed: 25 March 2024
Tom
United KingdomEasy to find and check in was easy. Basic facilities but don't need anything more. Room was a bit small but fine for 1 person and no problem really.
Stayed in February 2024
Reviewed: 23 March 2024
Lee
United KingdomThere was nothing we didn't like. The room was small but we were prepared for that. As long as people are aware the room is small it's not a problem.
It was clean and quiet. Staff friendly.
Stayed in March 2024
Reviewed: 14 March 2024
Carlos
United StatesThe shower was cold the second night
The hotel was updated renovated and clean, good distance for food and the tube
Stayed in March 2024
Reviewed: 12 March 2024
Lea
AustriaThe stairs to our room were soo many and the last set of stairs (our room was on the top floor) was really narrow. We are young and had only backpacks and a small suitcase to carry but I only can imagine how difficult this must be for older adults.
The location was really good. We only had to walk about 20 min to get to the Big Ben and 10 min to get to the next train/subway station. It was in a nice neighborhood with many restaurants around. The room was small but we only slept there so therefore it wasn't so bad
Stayed in February 2024
Reviewed: 12 March 2024
Clarence
Isle of ManClose to trains, coaches, underground
Stayed in March 2024
Reviewed: 5 March 2024
Caroline
United KingdomRoom was a little chilly and thermostat seemed ok in evening warming up the room but was a bit cold in the morning.
Location was perfect for me to get to and from work (near Buckingham palace). Just a 15 minute walk. Room was small as expected as it was just a single, but bathroom was bigger than I’d have thought. Lovely friendly welcome on arrival.
Stayed in March 2024
Reviewed: 19 February 2024
Lenka
Czech RepublicVery limited space even for couple
Location
Stayed in February 2024
Reviewed: 13 February 2024
Sydney
United KingdomThe hotel was extremely comfortable and although we had no running water in the morning, the staff reacted quickly and provided some bottled water. We would definitely consider staying here again.
Stayed in February 2024
Reviewed: 9 February 2024
Simon
United Kingdomroom on the small side.
Clean, modern and stylish room. Great bathroom.
Stayed in February 2024
Reviewed: 8 February 2024
Susan
United KingdomWasn’t told I would have a windowless room when booking and felt fire escape route was unsafe as only one way out along a narrow corridor
Comfortable, clean and modern
Stayed in February 2024
Reviewed: 7 February 2024
Tyler
United KingdomThere was lack of communication between booking.com and hotel regarding rooms. Smart TV in room didn't have access to any streaming services. Not as spacious as photos suggest, but you are in London.
Bed was comfortable, decor was modern. Bathroom was clean. Location of hotel was brilliant very central. Close to Victoria station and tubes.
Stayed in January 2024
Reviewed: 20 January 2024
Campos
United KingdomWe just love the staff is great. Made us feel like a home.
The location, the cleaning and the lovely staff.
Stayed in January 2024
Reviewed: 10 January 2024
Shane
IrelandStained bed sheets. Towels were not replaced daily.
Location. Small but comfortable.
Stayed in January 2024
Reviewed: 8 January 2024
Nicola
SpainVery small room, with no space to store my luggage and things or move. Most of the staff smile-less, above all at the check-in.
Nicole, excellent engagement. The guy at the reception on Jan 7th afternoon too, good commitment to help. Very good position and transports available at anytime to go everywhere.
Stayed in January 2024
Reviewed: 3 January 2024
Samuel
SwitzerlandVery small room
Great location and perfectly clean.
Stayed in January 2024
Reviewed: 12 December 2023
Granger
United StatesIt’s was certainly a cozy space but well layed out to make the most. There were just a couple of odd placement of things in the bathroom that could easily be fixed (hand soap very high up like eye level, no hook for towel, shower gels etc on the cramped side of the shower.) Also the bedside table was very small and didn’t allow you to put much of anything on it. This could also be improved by maybe a larger vertical multi shelf bedside installation that would give enough space for the phone/teapot/remote as well as guests items like chargers, wallets, etc. Also room would greatly benefit from 1 additional outlet!
Fabulous quiet location that was easy to access London’s best places. Staff were very kind and welcoming and the room was very clean and modern!
Stayed in December 2023
Reviewed: 6 December 2023
Nigel
United KingdomOur room was on the Top floor 303 which was not convenient for myself as I have heart condition but no other rooms were available so we had no choice but to climb these stairs
Location
Stayed in December 2023
Reviewed: 9 November 2023
Tim
GuernseyClimbing 74 steps to the top floor. There is no lift. The steps are narrow. Breakfast is not available. The receptionist indicated, a little vaguely, that there are cafes in the vicinity.
The room, although small, was comfortable and recently refurbished. The shower was good, with plentiful hot water. The towels were excellent - large and absorbent.
Stayed in November 2023
Reviewed: 6 November 2023
Jayne
United KingdomNowhere in room to hang clothes or drawer space
Very safe, quiet, lovely staff, great location, lovely decor
Stayed in November 2023
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