Fulham Road, Stamford Bridge, Hammersmith and Fulham, London, SW6 1HS, United Kingdom
#551 of 1,005 hotels in London
Guests' ChoiceBased on 4205 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.8
Facilities
7.7
Staff
8.4
Value for money
7.7
Free WiFi
7.6
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End of dialog contentReviewed: 13 March 2024
Darren
United KingdomLack of communication between staff when charging breakfast to your room.
The location and the cleanliness of the hotel.
Stayed in March 2024
Reviewed: 12 March 2024
Alan
United Kingdomnothing
Room was good size with comfortable bed. Excellent choice for breakfast and a special mention for Eva in the restaurant whose lovely smile and demeanour in the mornings was just what is needed.
Stayed in March 2024
Reviewed: 11 March 2024
Paul
United KingdomLocation.
Stayed in February 2024
Reviewed: 11 March 2024
Keith
United KingdomDated room furniture. No residents bar beyond 23:00.
Location good,
Stayed in March 2024
Reviewed: 11 March 2024
Rita
MexicoNice Location, just very old hotel with poor maintenance
Nice location. Very old Hotel and facilities
Stayed in January 2024
Reviewed: 8 March 2024
Chinny
NigeriaWe had a fire alarm go off by 1am in the morning on the 29th od February, 2024. We were not addressed afterwards as to whether it was a drill or not, which I found inappropriate.
My room was comfortable and conducive for my stay.
Stayed in March 2024
Reviewed: 7 March 2024
Richard
United KingdomHave to check in from a different part of the complex to the room, about a 5 minute walk each time you have to go to reception and the up escalators don't work to get to reception anyway. The electronic room keys stopped working 3 times and with a 5 minute walk to get this fixed, it became tedious.
Good value large and comfortable rooms. Well located in Chelsea/Fulham
Stayed in February 2024
Reviewed: 6 March 2024
Kathryn
United KingdomBeginning to look a bit tired. Aircon rattled all night - we gave feedback directly to the hotel
Good location
Stayed in March 2024
Reviewed: 4 March 2024
June
United KingdomNeeds updating with furniture
Friendly staff. Ideal position to and from LLondon
Stayed in March 2024
Reviewed: 4 March 2024
Andrew
United KingdomThe fire alarm at 12:10am ! ( false alarm )
Right next door to the Chelsea stadium , where I was in attendance to watch the mighty Leeds United play Chelsea !
Stayed in February 2024
Reviewed: 4 March 2024
Steph
United KingdomNothing! My stay really exceeded my expectations
Spacious room, warm, staff were really helpful and friendly. The food was good too.
Stayed in February 2024
Reviewed: 3 March 2024
Stephen
IrelandLocation, cleanliness of room, staff
Stayed in March 2024
Reviewed: 3 March 2024
Alan
United KingdomPoor sound quality of TV
All good
Stayed in January 2024
Reviewed: 2 March 2024
Correy
United KingdomGreat location for what I needed and close to the underground.
Stayed in March 2024
Reviewed: 29 February 2024
Ashrakat
BahrainIt was great but the single beds were a bit small and wobbly. The place also seems a little old but very very well kept and clean. Cleaning ladies were very patient with us in the morning.
Location was absolutely perfect 6 min walk from train station and bus stop right outside and the atmosphere was great and the staff was so sweet i would stay there again for sure. There was a park nearby and so many places to eat within a 10 minute walking radius.
Stayed in February 2024
Reviewed: 28 February 2024
Sarah
United KingdomThe beds was really uncomfortable, the room size was good and a good size bathroom. The bathroom had a lot of cracks in the sinks, bath and the toilet flushing wasn’t great. It was just ok.. thought it be a bit better being right next door to the Chelsea stadium.
Amazing location if you’re a Chelsea supporter, there parking there what £36 for the day
Stayed in February 2024
Reviewed: 27 February 2024
Mostafa
United Arab EmiratesLocation and staff
Stayed in February 2024
Reviewed: 27 February 2024
Sue
United KingdomA little tired in places, especially the bathroom. Would have expected parking to be part of stay. Some works going on and escalator not working.
Reception staff were lovely. It was clean and comfortable with good breakfast
Stayed in February 2024
Reviewed: 27 February 2024
Saud
Saudi ArabiaBathroom facilities are a bit old need upgrade
I like how it’s located near the Stamford Bridge
Stayed in February 2024
Reviewed: 27 February 2024
Kyle
United KingdomThe customer service staff on the departure
Perfect location and very near alot of places to visit
Stayed in February 2024
Reviewed: 27 February 2024
Maurice
United KingdomThe hotel was rather shabby and feels as if maintenance has been skimped. Receptionist on the first floor and the escalator didn’t work. The breakfast offering was poor, especially the fresh fruit - there was hardly any.
The location was convenient and the price was good.
Stayed in February 2024
Reviewed: 26 February 2024
Nadia
CanadaI ordered room service and it don’t taste great but I’m happy there was a quick service. Also I tried bringing in food and there was not microwave. I understand if microwave in the room is not allowed but guests should be able to warm up their food in the kitchen or another designated area.
Clean quiet facility, met all my needs ( I don’t travel there for soccer)
Stayed in February 2024
Reviewed: 26 February 2024
Indy
United KingdomStaff communication, 2 of the men we spoke to where lovely and very helpful however the lady's we spoke to didn't communicate with us very well at all
Lovely hotel Very clean
Stayed in February 2024
Reviewed: 25 February 2024
Sobhan
United KingdomNo sleepers in the room. Fire alarm from outside of the building and very nosy in the morning
Bed was so comfy
Stayed in February 2024
Reviewed: 24 February 2024
Nick
United KingdomIt’s just good value for Money clean and comfortable eco hotel
Stayed in February 2024
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