18-21 Northumberland Ave, Westminster Borough, London, WC2N 5EA, United Kingdom
#1360 of 5,546 Holiday rentals in London
Guests' ChoiceBased on 2891 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
9.7
Facilities
7.9
Staff
8.6
Value for money
7.5
Free WiFi
8.6
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End of dialog contentReviewed: 31 May 2024
Rafael
United KingdomPeople complaining about cleaning the room without read your email about condition
Coffee machine at entrance
Stayed in May 2024
Reviewed: 31 May 2024
Maria
CanadaThe breakfast needs improvement - very disappointing compared to everything else
The location is ideal. The room was quiet. The bed was comfortable.
Stayed in May 2024
Reviewed: 30 May 2024
Michael
IrelandLocation is excellent
Stayed in May 2024
Reviewed: 30 May 2024
Robert
AustraliaWell located, contained everything you needed
Stayed in May 2024
Reviewed: 28 May 2024
Tim
United KingdomBottom of drawers in bathroom and kitchen were a bit tatty. Bathroom sink plug didn't fit properly. Kitchen tap loose on its fitting. For the price everything should be right.
Room generally OK apart from a few things mentioned below.
Stayed in May 2024
Reviewed: 27 May 2024
Michelle
United KingdomBit basic and dated decor wise
Location
Stayed in May 2024
Reviewed: 27 May 2024
Phil
IrelandView
Location
Stayed in May 2024
Reviewed: 27 May 2024
Andrew
United KingdomAt check in they kindly gave us an upgrade but on arriving at the room it was already occuppied. The issue was quickly resolved by reception and that remained the only blot
We didnt have breakfast. Location was excellent, one minute walk from Playhouse theatre, 4 minute walk from charring cross station
Stayed in May 2024
Reviewed: 26 May 2024
Ganapathi
MalaysiaCorridor - a bit dirty and lowly lit
room facilities. Location is excellent
Stayed in May 2024
Reviewed: 24 May 2024
Florybeth
United KingdomThe location of the hotel is perfect. Its just a few minutes walk around the tourist attractions in London.
Stayed in May 2024
Reviewed: 24 May 2024
Michelle
AustraliaNo cleaning of room for 7 days unless you paid a fee. Did get clean towels but it does not look good when told to dump dirty towels outside door.
Free coffee 24/7 that was decent and catered for decaf. Thank you. Great central location.
Stayed in May 2024
Reviewed: 23 May 2024
Clare
AustraliaWell situated. Excellent kitchen facilities.
Stayed in April 2024
Reviewed: 22 May 2024
Andrew
United Kingdombreakfast was ok.
Stayed in April 2024
Reviewed: 16 May 2024
Jurga
BelgiumNot great value taking into account the price you pay. Dark rooms with a steep staircase between the two floors (we had a 2-bedroom apartment). Some parts of the room are quite dated. Tiny bathroom on one floor and even tinier toilet on another floor- very uncomfortable and not ideal for an apartment that can fit 6 people.
Great location, free tea/coffee/water at the reception. Comfortable beds.
Stayed in May 2024
Reviewed: 13 May 2024
Fumie
JapanPre-check in didn’t work. We couldn’t find how to use some equipments in the room. Staff were neither bad nor good.
Location, facilities were excellent. Perfect for family stay.
Stayed in May 2024
Reviewed: 9 May 2024
Jamie
United StatesThe check in process was rather protracted, especially while tired from travel. The little washer / dryer didn't really do either very well. We tried to wash a few small items and it wasn't worth the attempt. The layout is a bit odd with everything opening off a central corridor: toilet, sink, bedroom and living room all have a separate door. This was fine for a night but I suspect this would be uncomfortable for a longer stay.
Great location! They kindly offered us an upgrade to a very nice and large room. The available kitchen amenities were amazing. It was truly stocked. We didn't need to use them (our stay was so short) but they were well appointed.
Stayed in April 2024
Reviewed: 9 May 2024
Moore
United StatesExpensive breakfast. Few amenities.
Great location. Nice style.
Stayed in May 2024
Reviewed: 6 May 2024
Sadie
United KingdomExpensive for basic rooms. £520 for 2 nights was extortionate. Also don’t waste money on the breakfast, worst hotel breakfast I’ve ever had. The sausages were either veggie or made of cardboard. Although no signs anywhere to say they were veggie. No options for meat, no bacon either. The only good part was the waffle machine. Wouldn’t stay here again unfortunately
Great location and the free coffee machine in the hotel reception is a nice touch
Stayed in April 2024
Reviewed: 5 May 2024
Joe
IrelandThe fridge door has a very low sustainer. This meant that when we put a bottle of wine into the door shelf and opened the door later, the wine bottle fell straight onto the floor and smashed on the tiles... took us an hour to clean up and remove all of the bits of glass which had travelled across quite a wide area across the room. Waste of a good bottle of wine too:(
Stayed in April 2024
Reviewed: 29 April 2024
Ruel
United Statesrepair noise during the day
Staff were excellent, special mention to Elisa D.
Stayed in March 2024
Reviewed: 27 April 2024
Eevamaija
FinlandVery good. And the responsable lady was so kind and taking care of us all the time.
Stayed in March 2024
Reviewed: 21 April 2024
Carlosalejandrocardenas
BrazilEasy to check-in, easy to check-out. Ammenities at room.
Stayed in February 2024
Reviewed: 18 April 2024
Wonderley
United KingdomThe room was nothing like the picture I booked
Location and comfort
Stayed in March 2024
Reviewed: 18 April 2024
Chris
United KingdomLocation, friendly and helpful staff
Stayed in April 2024
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