St Mary Street, Cardiff, CF10 1GD, United Kingdom
#24 of 45 hotels in Cardiff
Guests' ChoiceBased on 6151 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.3
Staff
9.0
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 8 May 2024
Melissa
United KingdomConsidering it was an executive room I was really disappointed how small it was
Lovely welcome from efficient professional staff, Fantastic location so close to Cardiff central train station. Breakfast was relaxing with amazing views of the city and fantastic breakfast choices
Stayed in May 2024
Reviewed: 8 May 2024
Robyn
United KingdomNothing. Would be good to know about adding fitness room to the key at check in.
Friendly, convenient and decent facilities
Stayed in May 2024
Reviewed: 8 May 2024
Stephen
United KingdomOver inflated price because Bruce Springsteen was playing at the principality stadium.
Location for the train station and principality stadium.
Stayed in May 2024
Reviewed: 6 May 2024
Sam
United KingdomDinner on Sunday was VERY poor to say the least. Ordered battered cod, which resembled an over cooked oven version you would buy in the frozen section of the supermarket. The real chef must've been off that day!!
Staff , location and cleanliness.
Stayed in May 2024
Reviewed: 6 May 2024
Niamh
IrelandPricey on concert night🎸
Great location for the stadium.
Stayed in May 2024
Reviewed: 6 May 2024
Angela
United KingdomTv channels didn’t work. Room cramped. Large red stain on carpet. Food fair only. Shower weak and bath slippery.
Loved the location. Staff were all really friendly.
Stayed in May 2024
Reviewed: 6 May 2024
Peter
United KingdomShocking prices when concerts are on
Clean, lovely staff, great location.
Stayed in May 2024
Reviewed: 4 May 2024
Becci
United KingdomAir con switched off at midnight and unable to open the window. I’m all for energy saving but it was just a bit too warm
The room was spacious and the coffee machine was a lovely touch. Exceptionally clean and loved that we had sky tv in the room. Shower was great too. Staff very friendly and helpful
Stayed in May 2024
Reviewed: 1 May 2024
Lorayne
United KingdomNo fried eggs at breakfast
Room very clean and comfortable.
Stayed in April 2024
Reviewed: 30 April 2024
Alan
AustraliaThe dinner I had Fish and chips The fish was burnt, the chips were burnt and did not taste good at all..really poor meal for the price...no chef would serve that kind of food..second rate...we had 15% off...but should've been full refund..
The staff were great.Zoe was fantastic. The breakfast was good.
Stayed in April 2024
Reviewed: 30 April 2024
Kathrin
United KingdomNasty stain on carpet. Sink tap very old and stiff a d difficult to fill a kettle from.
Great location but still nice and guilt.
Stayed in April 2024
Reviewed: 30 April 2024
Mohd06
United Arab EmiratesThe size of the double bed is small.
The hotel is very nice and the staff, loved the staff in the restaurant They were very helpful .
Stayed in April 2024
Reviewed: 29 April 2024
Elaine
United KingdomAs above
Clean secure & comfortable
Stayed in April 2024
Reviewed: 29 April 2024
Valerie
United KingdomStand to put suitcase on. Shower cubicle instead of shower over bath. My husband and I found it hard to get into the bath.
Stayed in April 2024
Reviewed: 29 April 2024
Jacquie
United KingdomSmall bed
Location
Stayed in April 2024
Reviewed: 29 April 2024
Samantha
United KingdomThe lack of Channels available on the tv. The shower wasn’t very fast. There was only 2 of everything when there were 3 adults booked in.
It was clean, tidy, comfortable. Our room was right outside the ice dispenser
Stayed in April 2024
Reviewed: 29 April 2024
Nicholas
Hong KongConvenient
Stayed in April 2024
Reviewed: 28 April 2024
Frank
IrelandBar closed to early,for residence ,baths need to be replaced by stronger showers
Location
Stayed in April 2024
Reviewed: 28 April 2024
Van
NetherlandsThe dinner was not as expected
The location was good The most of the personal were very kind
Stayed in April 2024
Reviewed: 28 April 2024
Nicholas
United KingdomMaybe the bar area could feel a bit more like a bar and not a cafe
Great location, very clean
Stayed in April 2024
Reviewed: 28 April 2024
Elizabeth
United KingdomAll was fine, thank you but couldn't get the TV to work but that really didn't matter.
Looking over St Mary's Street the room was light airy and provided an excellent standard of accommodation thank you
Stayed in April 2024
Reviewed: 27 April 2024
Philip
United KingdomClean and near the station. The staff at breakfast were exceptional. Such a friendly but professional atmosphere.
Stayed in April 2024
Reviewed: 27 April 2024
Jess
United KingdomShower pressure wasn’t great.
Close to the train station, close to bars and shops.
Stayed in April 2024
Reviewed: 26 April 2024
Sharon
United KingdomRoom a little too warm at times
Location,service,cleanliness in all the hotel
Stayed in April 2024
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