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  5. Reviews of Hotel Collingwood BW Signature Collection

Reviews of Hotel Collingwood BW Signature Collection 3 stars

11 Priory Road, Bournemouth, BH2 5DF, United Kingdom

#35 of 68 hotels in Bournemouth

Guests' Choice

Review score

Based on 1458 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.3

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 26 April 2024

    7.0
    we will be back next year great stay
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night

    Bathroom needs alot of attention repair wise

    This is are second stay at the hotel we visited April 2023 just home April 2024 we stayed in room 304 Cozy very clean room but you can hear the lift going up and down plus the window would not closed the bathroom needs some attention the sealing around the shower needs renewing and tiles need redoing the door itself needs attention did not look good with masking tape on it so its needs a repair before the season takes off .Breakfast was great plus the staff our so friendly and the standard of the staff is very high and thats why we come back to this hotel next year. The young lady with the braided hair who was running bar at the time lovely smile and made sure we where attended to and I noticed she spoke to everybody in the bar lifted everyones mood big thank from Mr and Mrs Lawford

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Working Trip to Bournemouth
    • Leisure trip
    • Group
    • Cozy Double Room
    • Stayed 4 nights

    Would've been better for is if Breakfast started earlier than 07:30. As we were staying for work and we started work at 08:00 this meant we often had to miss breakfast.

    Warm welcome and a simple check-in process. Room was clean and tidy and the bed was comfortable. Parking was available at the rear of the property.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    The staff are all very friendly especially Cassie in the restaurant & the bar staff
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower is poor & trouble getting hot water Dinner was tasty but sadly the breakfast was a disappointment

    Great location & superb friendly staff

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Good location, nice breakfast
    • Business trip
    • Solo traveller
    • Classic Family Room
    • Stayed 1 night
    • Submitted via mobile

    Really nice modern finish

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Really nice stay and staff were lovely
    • Leisure trip
    • Couple
    • Cozy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The pool and hot tub could have been more clean as the water was a bit cloudy.

    The room was nice and clean and well decorated. Balloons in the room for my birthday

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    It was a great place to stay for our short stay !
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    I usually go to hotels where room cleaning is included but it wasn’t here. That would have been preferred but for a short stay it wasn’t an issue.

    The breakfast was awesome! I went with my two kids and there was a range of choices for them to enjoy which was great! They loved the pool facility and the games room was a pleasure. It was a short walk to the beach and to restaurants… about 6 mins which made it a great location !

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    A good short stay location.
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small room with little space.

    Good location.

    Stayed in February 2024

  • Reviewed: 12 April 2024

    8.0
    Lovely comfy room and decorated well with friendly staff and good location.
    • Leisure trip
    • Family with young children
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool was lovely to have but a little cold and not sure how clean it was. Could have had a fresher smell.

    Location was good and facilities.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    No comment here, property was good

    Clean and decent price

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed and pillows were not comfortable(hard matress and pillows) and window couldn’t be opended. It was very warm in the room although none of the heaters were on and no ventilation/AC available

    Located in a great location, very close to city centre, very warm inside, lovely food and staff. Car parking available on charge.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Lovely hotel get pool a bit warmer and would be perfect
    • Leisure trip
    • Family with young children
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The property and staff were amazing but we booked purely for the pool and hot tub. Pool very cold and so much so we couldn’t stay in for long and hot tub no bubbles 😢 Although modernised I’d prefer more warmth and bubbles

    Very clean and has definitely been modernised since we last stayed

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Family Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing it was amazing!

    I loved the location and short distance to the beach, the room was big and very clean. Amazing for families because of the pool and game room and special Thankyou to the lady in reception who was very kind.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Cozy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the car park was difficult to find. there is a sign at the front of the property saying the car park is to the rear but no direction arrow.

    modern clean and comfortable room. good bathroom with hot shower and good pressure. Dog friendly.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Nice and comfy hotel with game rooms, pool and in a good location.
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The first morning the shower didn’t run very hot water. It turned out the had a problem with the boiler. The second day it was good. I wished they gave some discount or at least complementary something for the issue. The breakfast was ok. I wish the juices were of better quality. The hot breakfast portions were in the small side but for me were perfect. (I don’t like big portions.)

    Cozy and great value for money. The decor was pleasant. The room basic but comfy, nice bed, silent, etc. I enjoyed the pool first thing in the morning.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Great location!!
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hearty breakfast, clean and comfortable rooms , great location, accommodating staff always friendly, recommended!!!

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Mostly a positive stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lift to slow & when leaving wasn't working at all. The room door was ill-fitting so it didn't very feel safe. We had room service one night and the empty plates were still outside the door when we checked out the next day.

    Staff very courteous, polite & friendly. The room was very clean. The pool & sauna were lovely and towels were provided. Breakfast was lovely and plentyful We had dinner the first night and the menu had plenty of variety and the meal was lovely.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the staff were not polite

    The pool, and being pet frendly

    Stayed in March 2024

  • Reviewed: 29 March 2024

    7.0
    Great location, clean, comfortable and stylish
    • Leisure trip
    • People with friends
    • Cozy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Window in bedroom was letting in a draught and radiator didn’t appear to be on

    Location, comfort and clean

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Great stay. Brilliant location.
    • Leisure trip
    • Family with young children
    • Superior Family Room with Sofa bed
    • Stayed 3 nights
    • Submitted via mobile

    Shower took quite a while to warm up and the pool was colder than I expected.

    Lovely sized family room. The staff were very accommodating with providing warm milk for our little one. Excellent location.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The location and it was not the usual run down hotel

    Stayed in March 2024

  • Reviewed: 23 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Upgraded my room but they tried to tell me the room they gave me was the upgraded room but clearly wasn't they did change to the correct room after I complained

    Location of the hotel is good for the amenities. There is a steep hill to walk down/up

    Stayed in March 2024

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was a little on the small side

    The room was very clean

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Excellent stay location, food and room all good bar pillows and car park issues. Will definitely sta
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Pillows very hard and lighting in the car park non existent along with a few uneven areas in the tarmac which was quite dangerous in the evening.

    Breakfast was very good considering I am ceoliac. Location brilliant and convenient for concert we went to.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Nice short stqy. Good hotel in convenient location.
    • Business trip
    • Group
    • Cozy Double Room
    • Stayed 1 night

    Friendly and efficient check-in and check-out. Good bar. Comfortable clean room. Great location just 5 minutes walk from sea front in one direction, and very close to a nice local pub in the other.

    Stayed in March 2024

Showing 1 – 25

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