Not enough biscuits

Biscuits

Stayed in May 2024

The coffee at breakfast

Everything apart from the coffee at breakfast. The staff were very friendly and helpful and always smiling.

Stayed in May 2024

n/a

Nice hotel nice staff good location

Stayed in April 2024

Rooms very spacious, nice shower

Stayed in May 2024

Bar area could be so much better, feels like your in a hallway as thge door to reception is open and you are left hearing everyone check in whilst perching on poorly designed seating and inadequate tables. I asked the bar tender for a Negroni and he gave me a Corona. I said no sorry I asked for a Negroni and he tapped the Corona pump. I said no that's a Corona, then I asked do you not do Cocktails? and he said yes and pointed to a board which said Aperol spritz. He said only this one. The decor apart from the seating is very nice and we would have happily spent an hour here if the seating was more comfortable and if the reception was closed off from the bar etc. The hotel itself was incredibly warm but thankfully there was good aircon in the room. The only other crit would be the staff at breakfast were quite noisy chatting between themselves, (but the service was great and the breakfast good!)

Comfortable bed, nice styling, nice bedding etc. Building itself is lovely and the location is good. Parking was off site but made easy by by good drop off space and well prepared directions etc. Good breakfast even though I eat gluten free.

Stayed in May 2024

Room a little small

Location, staff were polite, enjoyed breakfast

Stayed in April 2024

It's a pity there is not the full restaurant service.

Stayed in May 2024

There is some traffic noise but hotel is located in town centre. Limited parking but there are spaces just around the corner.

Convenient location for St Albans cathedral and town centre. Pleasant walk to station for trains to central London..Rooms are well appointed and clean, helpful staff and a decent breakfast.

Stayed in May 2024

Having to walk to the car park but guessing it can't be helped in a busy town like St Albans

Room was clean, nicely decorated with great bathroom, breakfast was lovely, good location.

Stayed in May 2024

Lack of dining facilities

Good location in centre of town but still quiet

Stayed in May 2024

Bit of a steep hill towards the town centre. Nothing else to note.

Very comfortable room, excellent breakfast, good location for sightseeing- nearly opposite the cathedral gates, the general ambience in an interesting old building.

Stayed in April 2024

Amazing breakfast Nice bedroom Clean

Stayed in March 2024

The room is a little bit of form over function. The room layout felt cramped and the mirrors were placed in odd positions. My wife found it very frustrating the lit mirror in the bathroom only worked when the main light was also on. The bathroom door also stuck and had to be forced open and closed. These are all pretty minor though, all in all we had a very pleasant stay.

The hotel was clean and the bed was very comfy. It is also in a good location for the centre of St Albans and parking was easy. Staff were very helpful and friendly.

Stayed in May 2024

Parking was 5-6 minutes walk from hotel, which didn’t feel secure

Location opposite Cathedral and Park. Rooms comfortable and enjoyed the breakfast.

Stayed in April 2024

Looking at a brick wall out of the window

Breakfast

Stayed in April 2024

Breakfast was amazing. Location very good for a wander into town. Managed to get parking in hotel but beware it’s not very well signposted and had to reverse down a one way street.

Stayed in March 2024

Great location in middle of st Albans. Parking at hotel was a bonus.

Stayed in April 2024

Some odd design things. No rails for towels in bathroom. Toilet roll kept coming off holder. And quite expensive for a single night.

Perfect location for seeing St Albans. Comfortable and clean and nice breakfast. Very friendly and helpful staff.

Stayed in April 2024

Only issue we had was that the bathroom door stuck when trying to close it.

Staff were lovely, everyone of them spoke to us whenever they saw us and said hello.

Stayed in April 2024

There was a slight mould smell when entering the rooms. They were spotless and couldn’t really see any unfair signs of ware and tear. Everything was clean! But I just couldn’t shake this smell on arrival. We noticed it when we came back to our room later that night too. Once the windows were open it was perfectly fine. Would’ve been nice to have bottles of water as the tap water wasn’t very nice with a tea or coffee in our room. And if I’m really being demanding a mini fridge. All of this wouldn’t put me off returning at all

The location, the staff were friendly and very helpful. The design and building was really nice, felt very homely. I loved the adjoins rooms as my travel companion and I wanted our own bathrooms. Beds were out of this world comfy!

Stayed in April 2024

Nothing

Location - small friendly - clean

Stayed in March 2024

N/a

Location excellent Staff very helpful

Stayed in March 2024

The parking was a bit of a pain but nothing terrible! The room could be a little cleaner- could do with a bit of a lick of paint. No fridge in the room or proper wardrobe.

A lovely hotel, good facilities, we loved the look of the rooms and the reception and bar. The staff were outstanding and were extremely friendly and helpful. The hotel was one of the best I have stayed in terms of hospitality and helpful staff- they couldn’t do enough for us!

Stayed in April 2024

one of the better breakfasts

Stayed in March 2024