Sway Road, Brockenhurst, SO42 7SH, United Kingdom
#7 of 27 hotels in Brockenhurst
Guests' ChoiceBased on 261 hotel reviews
9.1Cleanliness
9.6
Comfort
9.5
Location
9.6
Facilities
9.1
Staff
9.7
Value for money
8.8
Free WiFi
9.6
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End of dialog contentReviewed: 28 April 2024
Jenny
United KingdomNothing
Great location, lovely cottage feel, very clean, tidy and comfortable.
Stayed in April 2024
Reviewed: 26 April 2024
Nicola
United KingdomNoisy residents above our room - especially early morning
Friendly staff
Stayed in March 2024
Reviewed: 24 April 2024
Nigel
GuernseyNot very private, with other guests able to look into our room when passing without blinds closed.
Friendly staff, comfortable accommodation and good location.
Stayed in April 2024
Reviewed: 20 April 2024
Hannah
United KingdomThere wasn’t anything I didn’t like.
It was a pleasant stay and throughly enjoyed myself. The breakfast was great, serving staff at breakfast were attentive and there was a great range on the menu. I had the best nights sleep and had a smart tv, but didn’t use it. I also had a small court yard area.
Stayed in April 2024
Reviewed: 20 April 2024
Sharon
United KingdomWould choose a slightly larger ground floor room next time without the wet room facility.
Very comfortable sunny ground floor room with private patio at the back of the property. Very quiet. Bathroom layout was awkward because of wet room shower area. Good lighting and modern facilities that all worked! Comfortable 4ft bed with lightweight duvet for the warmer months. Excellent breakfast with plenty of choice. Excellent food at dinner. Parking space allocated on arrival. Friendly welcoming staff, with tea and cake on arrival -nice touch. Very convenient location, close to forest and the coast.
Stayed in April 2024
Reviewed: 15 April 2024
Deborah
AustraliaAll good
Food ambienc location
Stayed in April 2024
Reviewed: 11 March 2024
Jane
United KingdomN/a
Lovely comfortable place very welcoming and staff so very helpful
Stayed in March 2024
Reviewed: 21 February 2024
Andy
United KingdomWas all very good.
Fab breakfast and would recommend the hotel to anyone visiting the area
Stayed in February 2024
Reviewed: 7 February 2024
Lau_riz
United KingdomNA
Beautiful B&B, really well located. In less than 5 min you can easily walk to the train station and a supermarket. Also, you can start many hikes from Brockenhurst without needing a car. The details at breakfast time starting from the table coming from an old tree from the New Forest to the local products used are just lovely. The bed was really comfortable and you don't hear any noises at night. I will definitely come back on my next visit to Brockenhurst.
Stayed in February 2024
Reviewed: 30 January 2024
Mark
United KingdomV comfy bed, room would benefit from a little TLC. Breakfast superb.
Stayed in January 2024
Reviewed: 24 January 2024
Lydia
United KingdomNothing at all!! It was great
Breakfast was amazing, staff were really kind and attentive and friendly. Couldn’t have asked for a better stay, we will definitely be back.
Stayed in November 2023
Reviewed: 21 January 2024
Julie
United KingdomNot much!
Friendly and nice touches
Stayed in January 2024
Reviewed: 16 January 2024
Heidi
United KingdomA big fat nothing!
Breakfast was excellent. Room cosy and comfortable Staff very friendly and amenable Location ideal for walks and tea room Win,win!
Stayed in January 2024
Reviewed: 7 January 2024
Helen
United KingdomThe bar area was too small to accommodate comfortable seating and not warm enough for us
Exceptionally friendly staff and delicious breakfast. We really liked their focus on sustainable, locally sourced products. Very comfortable room in a beautiful 17th century building, very well situated in the village.
Stayed in January 2024
Reviewed: 11 December 2023
Kevin
United KingdomNothing
Location and food - delicious breakfast and top class restaurant for the evening.
Stayed in December 2023
Reviewed: 12 November 2023
Bram
United KingdomNA.
Central location and welcoming staff
Stayed in November 2023
Reviewed: 11 November 2023
David
South AfricaDo prefer a walk in shower with a glass partition, our bathroom got totally wet because of this.
Near station . Easy walk.
Stayed in October 2023
Reviewed: 3 November 2023
Nikita
United KingdomRoom was very basic… slightly overpriced
Food, very nice stuff
Stayed in October 2023
Reviewed: 28 October 2023
Bodycomb
United KingdomThe hot tap in the bathroom sink does get extremely hot so you need to be careful not to scald yourself.
When we first arrived we saw that we had our very own parking space with a personalised welcome greeting which was a lovely touch. We were greeted by a very nice man (sorry can't remember name) who offered us a hot drink and then went through the hotel information & offered some advice on places to visit and nice places to eat. He also took down our continental breakfast preferences (you can also choose from a cooked selection on the day). Our room was lovely, very cosy & tastefully decorated in light neutral colours. It had a four poster bed (they laid out rose petals as was out anniversary!) and even though it was at the top of the annexe barn conversion it didn't feel cramped. The bathroom looked brand new and was fabulous, very large shower with both handheld and rain shower heads. The breakfast was delicious, got all our continental choices spot on and when we asked to leave out a couple of items from the full english our waitress offered us 2 alternatives, she was very professional and friendly. The location was also excellent, Brockenhurst is a charming village right in the middle of the New Forest with plenty of scenic walks nearby. They have wild ponies, donkeys, cows and even pigs! In the evening we chose to eat at a lovely family run Italian called Enzee, would definitely recommend. Overall we had a wonderful experience and would definitely return to the Cottage Lodge Hotel if we ever staying in the New Forest again.
Stayed in October 2023
Reviewed: 23 October 2023
Graham
United KingdomLove this place. Sits so well in its environment and the staff could t have been more helpful. Facilities are really well thought through - from the snug lounge to the honesty bar (and local produce shop) to the locally made furniture in every suite. Top marks
Stayed in October 2023
Reviewed: 22 October 2023
Jeanie
United KingdomThe fact that I'd only booked one night.
Everything was lovely. The staff were friendly, the food was great, the room was super comfy.
Stayed in October 2023
Reviewed: 22 October 2023
Donna
IndiaNothing
Everything...I have stayed here before..Jackie is an absolute doll 😍 she is always super efficient and special..we always stay here..tye rooms are fantastic..breakfast spectacular..and what a location!
Stayed in September 2023
Reviewed: 8 October 2023
Lesley
United KingdomNothing.
Clean and comfortable. Has a good atmosphere. Room was cosy and had character. Staff were welcoming and friendly.
Stayed in October 2023
Reviewed: 6 October 2023
Vivian
United KingdomNothing, everything was perfect
Amazing service, food was superb, fresh and definitely everything from the stay to dinner to breakfast was a 10/10, all staff were great, will be back again for sure!
Stayed in October 2023
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