The Havens, Ransomes Europark, Ipswich, IP3 9SJ, United Kingdom
#16 of 16 hotels in Ipswich
Guests' ChoiceBased on 1402 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.4
Facilities
8.0
Staff
8.9
Value for money
8.0
Free WiFi
8.2
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End of dialog contentReviewed: 29 September 2023
George
United KingdomItems missing from the menu
N/a
Stayed in September 2023
Reviewed: 27 September 2023
Monika
United KingdomSat Nav had trouble finding the location. The bathroom in room 21 needs a deep clean, lots of mould near the shower/glass frame.
Convenient location for a business meeting, plenty of car park spaces. Received a warm welcome from the reception staff, especially from Esther. Had dinner on 3 occasions, food delicious and freshly cooked.
Stayed in September 2023
Reviewed: 27 September 2023
Anna
United KingdomWe have been to this hotel many times so all good
Stayed in September 2023
Reviewed: 27 September 2023
Anna
United KingdomNothing
Everything
Stayed in September 2023
Reviewed: 25 September 2023
Carol
United KingdomN/a
Relaxed
Stayed in September 2023
Reviewed: 18 September 2023
Jane
United KingdomWould welcome comfy seating in bedroom, to sit and read (appreciate space maybe an issue). Bit stingy with teabags (2).
Very friendly and helpful staff. Good sized room. Comfortable bed. Plenty of parking space. Nice touch, cold, fresh water available at reception and ice lollies welcome on such a hot day.
Stayed in September 2023
Reviewed: 15 September 2023
Gordon
United KingdomNo air conditioning and no bottled water in room.
The location was ideal for my trip.
Stayed in September 2023
Reviewed: 10 September 2023
Heather
United KingdomThe staff were great. The breakfast was good. In the heat having cold water and lollies available was amazing 👏.
Stayed in September 2023
Reviewed: 8 September 2023
Ralph
AustraliaWe were passing through and this was a handy stopoff, so I’m not sure of any walkable nearby facilities, kids play areas etc as we didn’t seek them out
No nonsense and simple set up that works; friendly staff, handy location, accessible and in a leafy enclave. Rooms are v clean and serviceable
Stayed in September 2023
Reviewed: 6 September 2023
Lisa
United KingdomWe were staying for a wedding. Our electric cut off shortly before we were leaving. We were moved but had to do it ourselves giving us little time to dry our hair, finish ironing etc. The room was a double when we had booked a king. Expected some kind of compensation for the disruption, not even offered a complementary breakfast.
The staff were lovely, especially Ester.
Stayed in September 2023
Reviewed: 5 September 2023
Franke
United KingdomStayed 2 nights, the room cleaning was a bit half hearted, one bin emptied, one mug washed etc.... nothing major though! The restaurant was expensive over £18 pounds for macaroni cheese.....
Large room with large bed!!
Stayed in September 2023
Reviewed: 5 September 2023
Terrelonge
United KingdomRoom was booked at short notice & was cleaned at short notice by the young lady who was also the same person who was dealing with the front desk This resulted in hher having to run up & down the staris , the room being ready being delayed & not cleaned to the best standards There needed to be better planning around staff availability There was no complaint from the staff member who was excellent in her interactions with us But it resulted in our having late access to a room that needed better preparation & cleaning
Excellent short notice availability Reduced price I loved how helpful & friendly all the staff encountered were The request for an extra towel was very prompt Room was prepared at very short notice with goid grace Staff were effervescent & very kind towards kindness shown towards them by guests of room 58 Lovely banter from late night staff & early morning staff
Stayed in September 2023
Reviewed: 5 September 2023
Michael
United KingdomNothing!
Spacious room and bathroom with walk-in shower. Excellent evening meal (Curry!)
Stayed in September 2023
Reviewed: 4 September 2023
Andrea
United KingdomWe had a great stay, the staff were great, check in was friendly and quick. The room was very nice and slept really well in the comfy bed. Breakfast was very nice and the choice on offer was great. I would definitely stay here again. Thanks
Stayed in June 2023
Reviewed: 4 September 2023
Arminta
United KingdomNothing
Location good always stay there has my gym close by as well
Stayed in August 2023
Reviewed: 30 August 2023
Surja
United KingdomDouble bed was rather small- a bigger size would have been appreciated.
Breakfast was good.
Stayed in August 2023
Reviewed: 28 August 2023
David
United KingdomNothing all good.
Yes breakfast was lovely, location good.
Stayed in July 2023
Reviewed: 25 August 2023
John
United KingdomThe room was rather airless. It was a hot day and the window only opened a fraction and there was no air conditioning.
Good size comfortable bed. All staff very pleasant and helpful
Stayed in August 2023
Reviewed: 24 August 2023
Toyah
United KingdomWith the best intention, the waiting staff in the restaurant could do with some training. Their customer service skills lead a lot to be desired. One of our main courses came out wrong & although it was dealt with swiftly, the chef kept coming out of the kitchen and was clearly disgruntled (making some very rude eye glances across the restaurant). The barmaid that took our payment was sarcastic & used industry jargon that confused one of our party who was then made to feel stupid for not knowing what she meant.
The room was great, perfect for our two dogs to come with us on holiday! We had a lovely welcome from the reception team who couldn't have made us feel more at home. The shared social spaces were comfortable.
Stayed in August 2023
Reviewed: 24 August 2023
Gillian
AustraliaThe old cheesy hotel
New bathroom
Stayed in July 2023
Reviewed: 22 August 2023
Joanne
United KingdomRoom could of been a little bigger
Really friendly staff. Clean room Great value for money
Stayed in August 2023
Reviewed: 21 August 2023
Karen
United KingdomNoisy music until midnight in the hotel.
Comfortable and great breakfast
Stayed in August 2023
Reviewed: 18 August 2023
Donna
United KingdomSome coat hooks in the bedroom when entering would be good.
Bed comfortable and room large- Liked the reading light. Good selection at breakfast and tasty cooked choice. Although, we only paid for breakfast it was good to see the option of ordering meals late into the evening.
Stayed in August 2023
Reviewed: 16 August 2023
Cindy
United KingdomNothing really
Breakfast was excellent with plenty of choice and helpful friendly staff
Stayed in August 2023
Reviewed: 9 August 2023
Kevin
United KingdomSee above
Friendly staff, very welcoming. Room very clean and tidy. Air condition would be advantageous as well as extractor fan in bathroom but these are minor issues. Very nice food morning and evening
Stayed in August 2023
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