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  5. Reviews of Holiday Inn Ipswich Orwell, an IHG Hotel

Reviews of Holiday Inn Ipswich Orwell, an IHG Hotel 4 stars

The Havens, Ransomes Europark, Ipswich, IP3 9SJ, United Kingdom

#16 of 16 hotels in Ipswich

Guests' Choice

Review score

Based on 1402 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 29 September 2023

    9.0
    An enjoyable stay but the reason for the visit was very sad so mixed emotions
    • Leisure trip
    • Couple
    • 1 King Bed Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Items missing from the menu

    N/a

    Stayed in September 2023

  • Reviewed: 27 September 2023

    8.0
    Excellent location for Ipswich Hospital, Excellent Fresh Food in the Bar. Recommended Stay
    • Business trip
    • Solo traveller
    • 1 King Bed Standard Room
    • Stayed 3 nights

    Sat Nav had trouble finding the location. The bathroom in room 21 needs a deep clean, lots of mould near the shower/glass frame.

    Convenient location for a business meeting, plenty of car park spaces. Received a warm welcome from the reception staff, especially from Esther. Had dinner on 3 occasions, food delicious and freshly cooked.

    Stayed in September 2023

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • 1 King Bed Standard Room
    • Stayed 1 night

    We have been to this hotel many times so all good

    Stayed in September 2023

  • Reviewed: 27 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • 1 King Bed Standard Room
    • Stayed 1 night

    Nothing

    Everything

    Stayed in September 2023

  • Reviewed: 25 September 2023

    9.0
    Lovely and relaxed and staff were very nice
    • Leisure trip
    • Couple
    • 1 King Bed Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Relaxed

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    SO MUCH BETTER THAN HAD HOPED FOR
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Would welcome comfy seating in bedroom, to sit and read (appreciate space maybe an issue). Bit stingy with teabags (2).

    Very friendly and helpful staff. Good sized room. Comfortable bed. Plenty of parking space. Nice touch, cold, fresh water available at reception and ice lollies welcome on such a hot day.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    7.0
    Overall my stay was good and I would consider returning in the future.
    • Leisure trip
    • Couple
    • 1 Double Bed Standard Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    No air conditioning and no bottled water in room.

    The location was ideal for my trip.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Our stay was good, staff were great.
    • Leisure trip
    • Family with young children
    • 1 Double Bed Standard Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The staff were great. The breakfast was good. In the heat having cold water and lollies available was amazing 👏.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    9.0
    A simple overnight option with friendly staff
    • Leisure trip
    • Family with young children
    • 1 Double Bed Standard Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    We were passing through and this was a handy stopoff, so I’m not sure of any walkable nearby facilities, kids play areas etc as we didn’t seek them out

    No nonsense and simple set up that works; friendly staff, handy location, accessible and in a leafy enclave. Rooms are v clean and serviceable

    Stayed in September 2023

  • Reviewed: 6 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • 1 King Bed Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    We were staying for a wedding. Our electric cut off shortly before we were leaving. We were moved but had to do it ourselves giving us little time to dry our hair, finish ironing etc. The room was a double when we had booked a king. Expected some kind of compensation for the disruption, not even offered a complementary breakfast.

    The staff were lovely, especially Ester.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    8.0
    Will return!
    • Leisure trip
    • Couple
    • 1 King Bed Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Stayed 2 nights, the room cleaning was a bit half hearted, one bin emptied, one mug washed etc.... nothing major though! The restaurant was expensive over £18 pounds for macaroni cheese.....

    Large room with large bed!!

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    September 2nd 60th birthday bash
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was booked at short notice & was cleaned at short notice by the young lady who was also the same person who was dealing with the front desk This resulted in hher having to run up & down the staris , the room being ready being delayed & not cleaned to the best standards There needed to be better planning around staff availability There was no complaint from the staff member who was excellent in her interactions with us But it resulted in our having late access to a room that needed better preparation & cleaning

    Excellent short notice availability Reduced price I loved how helpful & friendly all the staff encountered were The request for an extra towel was very prompt Room was prepared at very short notice with goid grace Staff were effervescent & very kind towards kindness shown towards them by guests of room 58 Lovely banter from late night staff & early morning staff

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Couldn't fault this hotel for convenience, cleanliness, friendly staff and good meals.
    • Leisure trip
    • Couple
    • 1 King Bed Standard Room
    • Stayed 3 nights

    Nothing!

    Spacious room and bathroom with walk-in shower. Excellent evening meal (Curry!)

    Stayed in September 2023

  • Reviewed: 4 September 2023

    9.0
    Great accommodation for our business trip.
    • Business trip
    • Group
    • 1 King Bed Standard Room
    • Stayed 1 night

    We had a great stay, the staff were great, check in was friendly and quick. The room was very nice and slept really well in the comfy bed. Breakfast was very nice and the choice on offer was great. I would definitely stay here again. Thanks

    Stayed in June 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Business trip
    • Couple
    • 1 King Bed Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location good always stay there has my gym close by as well

    Stayed in August 2023

  • Reviewed: 30 August 2023

    9.0
    Enjoyable visit.
    • Leisure trip
    • Family with young children
    • 1 Double Bed with Sofa Bed Standard Room
    • Stayed 1 night

    Double bed was rather small- a bigger size would have been appreciated.

    Breakfast was good.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Comfortable stay, friendly lovely hotel.
    • Business trip
    • Solo traveller
    • 1 King Bed Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing all good.

    Yes breakfast was lovely, location good.

    Stayed in July 2023

  • Reviewed: 25 August 2023

    7.0
    A convenient stay to enable a visit to a family party
    • Leisure trip
    • Couple
    • 1 King Bed Standard Room
    • Stayed 1 night

    The room was rather airless. It was a hot day and the window only opened a fraction and there was no air conditioning.

    Good size comfortable bed. All staff very pleasant and helpful

    Stayed in August 2023

  • Reviewed: 24 August 2023

    7.0
    Good
    • With a pet
    • Leisure trip
    • Couple
    • 1 King Bed Standard Room
    • Stayed 1 night

    With the best intention, the waiting staff in the restaurant could do with some training. Their customer service skills lead a lot to be desired. One of our main courses came out wrong & although it was dealt with swiftly, the chef kept coming out of the kitchen and was clearly disgruntled (making some very rude eye glances across the restaurant). The barmaid that took our payment was sarcastic & used industry jargon that confused one of our party who was then made to feel stupid for not knowing what she meant.

    The room was great, perfect for our two dogs to come with us on holiday! We had a lovely welcome from the reception team who couldn't have made us feel more at home. The shared social spaces were comfortable.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    7.0
    Comfortable
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The old cheesy hotel

    New bathroom

    Stayed in July 2023

  • Reviewed: 22 August 2023

    8.0
    Great value would highly recommend
    • Leisure trip
    • Family with young children
    • 1 Double Bed Standard Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room could of been a little bigger

    Really friendly staff. Clean room Great value for money

    Stayed in August 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • 1 King Bed Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy music until midnight in the hotel.

    Comfortable and great breakfast

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very comfortable and very friendly,helpful staff.
    • Leisure trip
    • Couple
    • 1 Double Bed Standard Room
    • Stayed 2 nights

    Some coat hooks in the bedroom when entering would be good.

    Bed comfortable and room large- Liked the reading light. Good selection at breakfast and tasty cooked choice. Although, we only paid for breakfast it was good to see the option of ordering meals late into the evening.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    9.0
    Hotel is convenient for family and value for money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really

    Breakfast was excellent with plenty of choice and helpful friendly staff

    Stayed in August 2023

  • Reviewed: 9 August 2023

    8.0
    Great value, food and staff. Highly recommended
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    See above

    Friendly staff, very welcoming. Room very clean and tidy. Air condition would be advantageous as well as extractor fan in bathroom but these are minor issues. Very nice food morning and evening

    Stayed in August 2023

Showing 76 – 100

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