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  5. Reviews of Croft Hotel

Reviews of Croft Hotel

3 Stanley Road, Off London Road, Leicester, LE2 1RF, United Kingdom

#27 of 30 hotels in Leicester

Guests' Choice

Review score

Based on 229 hotel reviews

4.8

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.7

  • Location

    7.4

  • Facilities

    5.1

  • Staff

    7.1

  • Value for money

    5.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 9 May 2024

    5.0
    Quiet, safe and adequate
    • Leisure trip
    • Group
    • Twin Room en suite
    • Stayed 1 night

    Very dated decor, awkward layouts to rooms (stairs within rooms immediately as entering rooms), Beds were stiff and felt like old mattresses, communal areas unwelcoming and dated.

    Spacious room, location on quiet road in nice area (Stoneygate), walking distance to town, university and local shops (Evington), quiet hotel, no issues with access or malfunctioning facilities.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    4.0
    Not a treat but did the job.
    • Leisure trip
    • Solo traveller
    • Single Room En Suite
    • Stayed 1 night
    • Submitted via mobile

    Needs painting and a new shower head. Could be excellent if refurbished.

    Clean. Good TV and comfortable bed. Very polite staff. Could be excellent if refurbished.

    Stayed in May 2024

  • Reviewed: 19 April 2024

    6.0
    Ideal for what we wanted. Just accross the park from the O2 academy, an easy walk.
    • Leisure trip
    • Group
    • Single Room En Suite
    • Stayed 2 nights

    One of the rooms was very basic, but it looked as though work was being done to the hotel. It had 2 very steep steps just through the door.

    Come and go at any time. Parking attached to hotel. Location, handy for the O2 academy.. Rooms were clean.

    Stayed in April 2024

  • Reviewed: 1 February 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room En suite
    • Stayed 1 night
    • Submitted via mobile

    Lazy presentation in room, toilet roll was half used and left on the side in the bathroom not on the toilet holder, no shower gel or shampoo etc, tv was not working properly and there was no hot water. My boyfriend has to speak to reception who said ok we will turn the boiler on and he was told to wait 40 minutes until he attempts to have a shower again! Considering I could have paid 10 pound more to stay in a reputable hotel chain and had no problems but unfortunately it was sold out so that's why I booked this place instead! Location is alright if it's just a place to sleep for the night

    Staff were friendly and helpful, room was tidy and we had a room with a balcony. It was night time when we arrived so the photos taken were not good enough quality to be able to share

    Stayed in January 2024

  • Reviewed: 9 November 2023

    6.0
    good
    • Leisure trip
    • Solo traveller
    • Single Room En Suite
    • Stayed 2 nights

    Value for money.

    Stayed in November 2023

  • Reviewed: 22 October 2023

    6.0
    Trip to Leicester
    • Leisure trip
    • Family with young children
    • Family Room en Suite
    • Stayed 1 night
    • Submitted via mobile

    The water came through the ceiling and there was nowhere near enough coffee and milk. Plus, there was no breakfast provided and significant damage to the bathroom.

    The fact that there were 3 of us and our room had 2 bedrooms. However, my daughters room water was leaking from the ceiling at an alarming rate.

    Stayed in October 2023

  • Reviewed: 18 September 2023

    4.0
    £350 for a one night stay! I’ve stayed at much better for £30 a night.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    In desperate need of a revamp. It was tired and neglected.

    Lots of character

    Stayed in September 2023

  • Reviewed: 26 September 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveller
    • Double Room En suite
    • Stayed 1 night
    • Submitted via mobile

    New sheets needed

    Bed very very comfortable Shower was nice Good parking

    Stayed in September 2022

  • Reviewed: 22 September 2022

    6.0
    Bed was excellent but the bathroom should have been cleaner
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was not clean and had hair in the sink

    Stayed in September 2022

  • Reviewed: 23 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Family Room for 4
    • Stayed 1 night

    Please improve the cleanliness. In some furniture, it was full of dust

    Free parking, the size of the room, the comfy bed, the price

    Stayed in June 2022

  • Reviewed: 20 May 2022

    4.0
    wouldn’t stay again! wasn’t spoke to by anyone
    • Leisure trip
    • Couple
    • Double Room En suite
    • Stayed 1 night
    • Submitted via mobile

    had a £60 fine to park in the car park

    looks nice from outside

    Stayed in May 2022

  • Reviewed: 16 May 2022

    6.0
    Good value for money, friendly staff, could be much improved with a refurb.
    • Leisure trip
    • Solo traveller
    • Double Room En suite
    • Stayed 1 night

    The property is in much need of updating and refurbishing. However, I understand this is in progress. When refurbishing, it would be helpful to make some additions like a bed side light and a bigger shower cubicle.

    The staff were very friendly, welcoming, polite and helpful. The room was spacious and although the decor was tired and outdated, everything was very clean. The bed was comfortable. There was ample parking. Good location. Great wifi speed.

    Stayed in May 2022

  • Reviewed: 10 May 2022

    5.0
    Adequate budget hotel
    • Leisure trip
    • Solo traveller
    • Twin Room en suite
    • Stayed 1 night
    • Submitted via mobile

    Poor room quality, needs redecorating, curtains didn’t close properly, hallways smelt like cooking

    Great location, good parking facilities

    Stayed in April 2022

  • Reviewed: 20 April 2022

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Room En suite
    • Stayed 1 night
    • Submitted via mobile

    The drainage was not working l have to bath standing in my dirty water i was bathing,water was not moving down the drainage and the sink drainage not working, have to brush my teeth using a cup done the toilet.

    Stayed in April 2022

  • Reviewed: 4 March 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room En suite
    • Stayed 2 nights
    • Submitted via mobile

    Do not serve coffee have to use room which is poor

    Location

    Stayed in February 2022

  • Reviewed: 4 March 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Double Room En suite
    • Stayed 1 night
    • Submitted via mobile

    I have already fed back directly to the hotel and had a response. All my observations were easily rectifyable

    Cleanliness of the room

    Stayed in March 2022

  • Reviewed: 26 February 2022

    5.0
    cold, but otherwise okay
    • Leisure trip
    • Group
    • Family Room en Suite
    • Stayed 1 night
    • Submitted via mobile

    the only thing keeping me warm in this hotel was the bodily heat produced by my own shivering. i wore pjs with trousers, a hoodie and a coat on top to bed and it was still freezing cold as the radiator did not work.

    vibes were good. vampire-esque. big room. very friendly staff.

    Stayed in February 2022

  • Reviewed: 20 February 2022

    5.0
    acceptable for the price and as a base for sleep it’s fine
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    they are under construction so think this property will be improved over time we didn’t have any hot water in the morning so Luke warm showers for us

    the staff are friendly and obliging the property is lovely and in a good location comfortable bed nice shower

    Stayed in February 2022

  • Reviewed: 19 February 2022

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Twin Room en suite
    • Stayed 2 nights
    • Submitted via mobile

    Graffiti inside room door, Bag of food and drink from room went missing

    Near to city centre.

    Stayed in February 2022

  • Reviewed: 10 February 2022

    5.0
    Do not book this hotel
    • Leisure trip
    • Couple
    • Twin Room en suite
    • Stayed 1 night
    • Submitted via mobile

    The room was filthy, needed a complete makeover, the bedding was ripped, was ridiculously hot

    Free parking

    Stayed in November 2021

  • Reviewed: 24 January 2022

    6.0
    Being of a pragmatic nature, I understand that you get what you pay for although the location was my premium considerati
    • Family with young children
    • Family Room en Suite
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is undergoing considerable remedial work and this aspect of the current status should be indicated on the Booking.com website. I certainly believe that when finished, the hotel will be more than suitable accommodation and wish the proprietor well with the progress.

    Amenable staff and pod location for Leicester University

    Stayed in January 2022

  • Reviewed: 15 October 2021

    6.0
    Ideal if yo want to just crash out.
    • Leisure trip
    • Solo traveller
    • Single Room En Suite
    • Stayed 2 nights
    • Submitted via mobile

    Going through a refurbished at the time of visit. Needs updating. The shower was terrible.

    Quiet. Room was comfortable.

    Stayed in October 2021

  • Reviewed: 10 October 2021

    5.0
    Average
    • Leisure trip
    • Group
    • Twin Room en suite
    • Stayed 1 night
    • Submitted via mobile

    The rooms we really dusty and could do with a more careful clean.

    Cheap rooms, close to music venue

    Stayed in October 2021

  • Reviewed: 7 September 2021

    4.0
    overpriced motel
    • Leisure trip
    • Group
    • Twin Room en suite
    • Stayed 1 night

    bed sheets not clean noisy mug was dirty bath had hair

    its average

    Stayed in September 2021

Showing 1 – 25

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