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Reviews of Crofton House Hotel 3 stars

17 Croft Road, Torquay, TQ2 5TZ, United Kingdom

#108 of 110 B&Bs and Inns in Torquay

Guests' Choice

Review score

Based on 1105 B&B reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.7

  • Location

    8.3

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.9

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Jacuzzi sauna and out side aera and bedroom

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The wasn't not much that I didn't like, one thing was the window in the room we stayed wouldn't shut fully which left a bit of a draft, also every now and then would be a fishy smell which I noticed was off the carpet I left my coat on the floor overnight and when I woke up my coat was soaking, apart from them two things it was a great hotel with very friendly staff

    Staff was very friendly, very kind and helpful, game room was brilliant and good fun, facilities in the hotel were great, nice area not to far from the beach front and the free parking was also very helpful, would recommend staying at this hotel

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Very good
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    The heating being on all night.

    Clean room with a comfortable bed and a great price for the night.The young man on reception was very welcoming and informative.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Staff were on call but not very present unless needed but we didn't mind that

    Loved the access for jacuzzi and swimming pool

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Sauna and steam room not working and pool not heated. Entry to hotel via thumb print didn't work. Curtains not fitted correctly so didn't close properly.

    Good location, comfortable bed, nice shower and large tv with netflix. Excellent value for money.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I had a problem with the WiFi signal but that was soon sorted out by a member of staff. Apart from that small thing I enjoyed my stay and would happily stay there again.

    The staff were very helpful and friendly and the location was very good.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Good hotel
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The shower was cold and the bathroom was quite cramped. The sauna wasn't working

    The bed was so comfortable and they upgraded me to a bigger room for no additional charge. I like that you don't need to use the key for the front door. I will be back in the future.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    We had a lovely stay, lovely hosts and amazing value for money
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Steam room & sauna unavailable, pool cold, unfortunate power cut in the morning but that couldn’t be helped

    Value of money, very clean, lovely Staff , great location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Great stay at a reasonable cost.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a didn’t like, just a factor if you had mobility issues and Jo wasn’t there to carry bags, there’s no lift.

    Room was huge, comfy bed, lovely view and oh so quiet. Jo was great, even helped with my bag which is a first since I’ve been in the UK. Great stay for a reasonable price.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    absolutely lovely, great place to stay
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    no shelter on the patio so couldn’t go out there if it was raining, sauna not working, front entrance dirty outside litter and dirty ashtray,

    The hotel was very clean and tidy inside, the bed was comfortable, shower was a good size and hot, we had a suite it was large and comfortable for our 4 night stay. the reception staff where friendly and accommodating.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Sauna and steam room were not working, Due to maintenance. There was no food available at the hotel again this was down to renovations. It would have been nice for them to do local options ie places to eat or local takeaway menus.. They could also do with new pool balls as there was a miss match. This was the only down side,. But we did booked an extra night there as we were very happy with the room x

    The room was really nice with a great view. The staff was friendly, it was a clean hotel. The bed was so comfortable, The pool was lovely with the option of using an outdoor hot tub.the town was a short walk as well as the beach.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Clean room, comfortable bed, friendly reception staff.
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    was told by booking.com that breakfast was extra if I wanted it, I didn't but on arrival was told breakfast wasn't available anyway. A little disappointed that the sauna and stream room wasn't available as these were the facilities that drew us to the hotel. Needs a hook in the bathroom to hang clothes or towel. Windows around indoor swimming pool need replacing. Let's the hotel down. Apart from that we would visit again.

    The location was good, near seafront. Bedroom was clean and fresh. Good firm bed. Swimming pool was very good and warm.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    7.0
    Nice stay
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast

    Location was good

    Stayed in March 2024

  • Reviewed: 22 March 2024

    6.0
    Pleasant
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    It's different to what I expected, I stayed here quiet regular, , I think its changed owners , other staff was friendly no staff about .

    It's was OK for night

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    A value for money stay in a clean and comfortable hotel but without the trimmings.
    • Leisure trip
    • Solo traveller
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    They do not serve cooked breakfast but they are clear this is not included. Continental breakfast was cancelled apparently due to not enough people using the service. However , the friendly staff directed me to Appleby’s just down the road who served a good cooked breakfast.

    The room was perfect for a single overnight stay in a good quiet location only a short walk from the seafront. The room was pleasantly warm and comfortable with an en suite shower, basin and toilet

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Get away
    • Leisure trip
    • People with friends
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Steam room wasn't working. We didn't have any breakfast because it's very basic. The curtains in room 11, where our friends stayed, are top small for the window and the bedside unit has definitely seen better days

    Great location. The facilities are really good except the steam room unfortunately wasn't working when we stayed. The games room is a good addition. Staff were extremely helpful and friendly Rooms were clean and bed was very comfortable. Check out time really good Great price.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely hotel happy with the room and made use of the pool and sauna The staff were very helpful

    Stayed in February 2024

  • Reviewed: 3 March 2024

    8.0
    Nice Suite. Close to centre & short walk from local pub restaurant for breakfast. Good Value for money.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The hotel in general could do with some update and work patches on ceiling from leaks etc but nothing that effected our stay. We stayed for 2 nights would have been nice to have room serviced whilst there no clean towels changed over or additional top up of tea coffee facilities but again wasn’t a massive issue. The swimming pool and sauna facilities were disappointing as pool not heated well and steam room wasn’t working so if you were planning on using these don’t count on them. I would recommend the suite for the slight price increase as 2 of our friends who also stayed had rooms that were quite tatty small and just in need of freshen up. We were very happy with our suite.

    Was close to centre easily walkable distance, our room was lovely we had Belgrave suite spacious and clean shower was lovely, hot & powerful. Lady who was on front desk Friday 1st March in evening was lovely and welcoming.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    6.0
    Ok for bargain stay.
    • Business trip
    • Solo traveller
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy guests

    Great for a bargain stay Free parking

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was a little tight for a 6ft person but over was good. Could do with a little extra dusting in some places.

    Pool room and darts, swimming pool, hot tub, sauna/steam room, hotel was great with friendly staff there to help 24/7 great value for money xx

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was nothing we didn't like.

    The staff were really helpful and friendly. The swimming pool was large enough to be able to swim in. We also enjoyed the sauna which was turned on for us.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is in a lovely location. The staff were extremely helpful and friendly.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Affordable cozy and accommodating
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The hot tub was out of order and the pool was a bit cold but able to swim still

    I went for the suite and was definitely worth the small price difference, Lovely staff and nice facilities the breakfast was nice to have in the morning aswell.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Cheap friendly close to the town
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Location

    Hot tub

    Stayed in February 2024

Showing 1 – 25

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