Ferrymuir Retail Park, Queensferry, EH30 9QZ, United Kingdom
#3 of 9 hotels in Queensferry
Guests' ChoiceBased on 4361 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
9.0
Staff
9.3
Value for money
8.5
Free WiFi
8.1
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End of dialog contentReviewed: 12 February 2024
John
United KingdomThe tv in the room Sound didn’t come on the first time you switched it on each time . And had to out it off and back on again .
The staff - the ambience and the food were all excellent
Stayed in February 2024
Reviewed: 11 February 2024
Louis
United KingdomStaff
Stayed in February 2024
Reviewed: 9 February 2024
Natalie
United KingdomPossibility to connect phone to TV. Gym facilities could be improved.
Second time we’ve stayed at the Dakota and enjoyed it again. Rooms are lovely and staff are friendly. We also like the location - can walk into South Queensferry and it’s also not a far walk to the train station to head into Edinburgh.
Stayed in February 2024
Reviewed: 9 February 2024
Michael
United KingdomShower screen not fit purpose. Water splashed all over floor which is a potential slip hazard
Very clean and comfortable room. Food in restaurant absolutely top notch
Stayed in February 2024
Reviewed: 8 February 2024
Cheryl
United KingdomBeautiful room. Lovely staff and bartender
Stayed in February 2024
Reviewed: 7 February 2024
Stephanie
United KingdomNothing
Excellent and luxurious
Stayed in January 2024
Reviewed: 7 February 2024
Gary
United Kingdomno Tesla supercharger or even any EV charger , they have them at Dakota EuroCentral
all went well food was excellent
Stayed in February 2024
Reviewed: 5 February 2024
Phillip
United KingdomBreakfast is well over priced, french fries with fish
The decor was brilliant lovely chain, rooms were great although quite limited space with bags maybe another upgrade needed, Food - tea was delicious fish and chips was beautiful fresh home made mayo.
Stayed in December 2023
Reviewed: 5 February 2024
Sandy
United Kingdomsimple clean well presented room. Bed qas very comfortable with nice quality bed linen. shower worked ok aircon worked well. Had a view of the rail bridge . Breakfast was very good and service was ideal.
Stayed in February 2024
Reviewed: 3 February 2024
David
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 3 February 2024
Jo
AustraliaN/A
Room was clean and comfortable for 2 people. Would recommend this hotel to anyone.
Stayed in January 2024
Reviewed: 30 January 2024
Anne
United KingdomWe paid for a classic king but it was not any different to the double room we had last year. The room was too hot during the night
Lovely meal and good service
Stayed in January 2024
Reviewed: 29 January 2024
Emma
United KingdomOutstanding customer service from every colleague I met.. at check in, at the bar and in the restaurant. Lovely rooms with great facilities at a great price. Would highly recommend!
Stayed in January 2024
Reviewed: 29 January 2024
Mark
United KingdomA bigger gym would be amazing but obviously not possible but a treadmill in full working order would be so much appreciated
The staff are always so welcoming and friendly, I’ve stayed at the Dakota Edinburgh a number of times over the past few years and it’s always been like a home from home and that’s why I keep coming back.
Stayed in January 2024
Reviewed: 28 January 2024
Martin
United KingdomTV was too difficult to get to work. Clear Instructions should be left in room
Great ambience. Comfortable large bed. Friendly staff.
Stayed in January 2024
Reviewed: 28 January 2024
Daren
United KingdomJust felt like home from home
Modern and well kept
Stayed in January 2024
Reviewed: 27 January 2024
Gordon
United KingdomPrice of drinks a bit expensive
Lovely room and comfy bed ,with tea,coffe and biscuits
Stayed in January 2024
Reviewed: 26 January 2024
David
United KingdomNothing
Excellent service. The reception was overrun due to flight cancellations and Michael Travis, the rooms manager looked after me extremely well.
Stayed in January 2024
Reviewed: 26 January 2024
Gregorio
SpainNothing to say
Excellent
Stayed in January 2024
Reviewed: 23 January 2024
Jacqueline
United KingdomIt was the first time we had been at the hotel but i thought the decor was very dark & it was too industrial looking for me.
The staff, (they were very helpful & made sure we had everything we needed, particularly Kevin in the restaurant & laura in the bar), the food (though we asked for a chateaubriand & was told they had none left) but the fillet steak was delicious.
Stayed in January 2024
Reviewed: 22 January 2024
Graeme
United KingdomSomeone using our room number to score £190 worth of food/drink, hotel needs tighten up its policy on checking residents/public using the restaurant ie checking room cards would be an idea? Put a dampener on what would have been a great weekend! Ps I didn’t pay it
Classy, relaxed and great food
Stayed in January 2024
Reviewed: 22 January 2024
Dean
United KingdomNo one told us they didn’t do breakfast on the 2nd morning of our stay. They said you have to book it but no body told us .
Good quality accommodation, friendly staff
Stayed in January 2024
Reviewed: 20 January 2024
Lesley
United KingdomNothing
I love the decor and the ambiance.
Stayed in January 2024
Reviewed: 20 January 2024
Cheryl
United KingdomVery comfortable and friendly staff. Good restaurant.
Stayed in December 2023
Reviewed: 19 January 2024
James
United KingdomWe were locked out our room for 40mins at 2am with staff unable to gain entry. Had there been an emergency the consequences could have been serious
Room was nice as was the bar and restaurant
Stayed in December 2023
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