Trumpington Street, Cambridge, CB2 1QA, United Kingdom
#18 of 36 hotels in Cambridge
Guests' ChoiceBased on 1357 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.3
Staff
8.9
Value for money
7.5
Free WiFi
8.6
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End of dialog contentReviewed: 29 April 2024
Ewen
United KingdomDelightful hotel, with a great breakfast right near the centre of Cambridge.
Stayed in April 2024
Reviewed: 28 April 2024
Richard
United KingdomPerfect city centre location. Characterful concept and design. Friendly and helpful staff. Spotlessly clean. Fabulous shower.
Stayed in April 2024
Reviewed: 26 April 2024
Alaa
Saudi ArabiaThe room I stayed in was unfortunately inaccessible by the elevator, which posed a challenge for me, especially when I had a heavy bag. I couldn't help but feel guilty as the workers kindly assisted me with my luggage. Moreover, the sound insulation in the rooms seemed inadequate, as I could hear noises from neighboring rooms as if the occupants were physically present with me. Even the slightest disturbance, such as housekeeping dropping something in the adjacent room, resulted in a knocking sound that startled me awake on numerous occasions during the night.
The staff are amazingly helpful and supportive. I faced an issue with my AC and they fixed it remotely, this doesn’t even happen in a five star hotel !
Stayed in April 2024
Reviewed: 25 April 2024
Nigel
United KingdomHaving to pay £22 for breakfast on top of £250+ for the room
Great location. Good food. Pleasant surroundings.
Stayed in April 2024
Reviewed: 25 April 2024
Emma
United KingdomThe service in the hotel restaurant. The waiter was great but the general manager and service in the restaurant was below standard for the price.
Location was great, rooms were lovely and great bathroom
Stayed in April 2024
Reviewed: 25 April 2024
Jackie
United KingdomThe carpets were a bit stained and the room was very cold
The pillows were exceptional and the bed was very comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Matthew
United KingdomOld quirky building. Cellar bar. Luxurious room. Great staff.
Stayed in April 2024
Reviewed: 24 April 2024
Ruth
United KingdomDecor, comfort, peace and quiet. Downstairs bar.
Stayed in April 2024
Reviewed: 21 April 2024
Hamish
United KingdomNot allowed the dog in the dining room even for breakfast, despite purporting to be a dog friendly hotel
Like most hdv hotels, a really lovely building and gorgeous rooms. Good food and ambience.
Stayed in April 2024
Reviewed: 17 April 2024
Peter
United KingdomNothing not to like as far as we were concerned
Very good location for attractions in Cambridge. Staff very polite and so helpful. Large spacious room newly decorated and spotlessly clean. We will definitely use this lovely hotel again when we next visit Cambridge
Stayed in April 2024
Reviewed: 16 April 2024
John
United Kingdomnothing!
A luxurious stay is very pleasant surroundings well catered for by attentive staff. The food was exceptional.
Stayed in April 2024
Reviewed: 3 April 2024
Saki
United KingdomThe staff aren’t the nicest kind, especially ladies at the check in weren’t very welcoming. You will feel hesitant to ask for information as if it is a burden. The gentleman at the check out was a lot kinder.
The hotel is walking distance to many attractions, including punting. The room had cute little tub, also a shower, and the heated floor was very cosy.
Stayed in March 2024
Reviewed: 2 April 2024
Dawn
United KingdomRoom above our bed very noisy someone running up and down stairs more like room for staff the way door kept being thrown shut
Stayed in March 2024
Reviewed: 26 March 2024
Gavin
United KingdomNoisy ventilation system in room even when turned off. Curtains were very thin and outside lights shone through. No coffee or tea in the room - reception organised complimentary coffee from the bistro. Parking is tricky.
Great location and generally a smart HDV
Stayed in March 2024
Reviewed: 24 March 2024
Neil
United KingdomThe water was INCREDIBLY hot, dangerously so. There was also the constant noise of a generator or something outside all night
Generally excellent, overall. It's our absolute go-to when we come to Cambridge
Stayed in March 2024
Reviewed: 20 March 2024
Huw
United KingdomSlightly noisy generators/fans
Gorgeous room, beautiful bathroom
Stayed in March 2024
Reviewed: 13 March 2024
John
United KingdomA little shabby in some respects - time for a fresh coat of paint throughout and a refurb here and there
Reliable and convenient old-style hotel with friendly and helpful receptionist
Stayed in March 2024
Reviewed: 11 March 2024
Paul
United KingdomStaff were not particularly welcoming and seemed disinterested. Hotel smelt of fags and is need of modernisation. Price was twice what you would pay for such a venue
Room was very comfortable and location was ideal
Stayed in March 2024
Reviewed: 10 March 2024
Philippa
United KingdomThe breakfast was Ok but not fantastic. Well, actually the continental breakfast was very good but the cooked breakfast was just OK. For such an amazing hotel, I think it needs looking at. The staff at breakfast were brilliant though.
The room was gorgeous and the hotel is very central- so easy to get around Cambridge. The hotel is just lovely and we enjoyed the cellar bar
Stayed in March 2024
Reviewed: 10 March 2024
Paul
United KingdomParking is a bit of faff. Paid meters etc.
Basement bar is cool. Breakfast was great. Cosy boutique hotel.
Stayed in February 2024
Reviewed: 7 March 2024
Adam
AustriaOne lady at reception was not that accommodating to my small requests and had to ask to get bedding replaced as it was slightly dirty.
Very interesting rooms! Mine had a well in the floor and a very nice bathroom. Breakfast is great with hot food menu and a buffet. The bar downstairs is also a hidden gem with good drinks.
Stayed in March 2024
Reviewed: 6 March 2024
Vicky
United KingdomThe location is very ideal. I have a lot of meetings in the City Centre and then a number out at West Cambridge. All are easy to get to from here.
Stayed in February 2024
Reviewed: 3 March 2024
Jane
United KingdomN/A
Check-in and out - all staff were friendly and helpful. Room was very comfortable with all the extras you needed.
Stayed in February 2024
Reviewed: 29 February 2024
Catherine
United KingdomOn our first morning the breakfast was a bit disappointing (we've been here before and were wowed!). One of my poached eggs was broken, and both cooked breakfasts were stone cold (which made my husband's scrambled eggs leathery and unpleasant. The second morning was fine though - the same dishes were really good. A downside to the location is no parking, and as I waited with my luggage for my husband to pick up the car - I saw the car of another couple parked for a few minutes to collect luggage from another establishment receive a parking ticket!
A pleasant room with good facilities. The breakfast was expensive but good and the location superb!
Stayed in February 2024
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