Millbay Road, Plymouth, Plymouth, PL1 3LG, United Kingdom
#20 of 25 hotels in Plymouth
Guests' ChoiceBased on 3782 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
7.8
Staff
8.9
Value for money
8.1
Free WiFi
7.8
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End of dialog contentReviewed: 28 April 2024
Jeff
United KingdomCould do with bigger car parking
Lovely staff
Stayed in April 2024
Reviewed: 28 April 2024
Peter
United KingdomOld decor
Location
Stayed in April 2024
Reviewed: 28 April 2024
Derek
United KingdomLocation for the ferry
Stayed in March 2024
Reviewed: 28 April 2024
Kirsty
United KingdomBreakfast lovely, room lovely a really good stay!
Stayed in April 2024
Reviewed: 27 April 2024
Julian
United KingdomBreakfast was not great, Chef must have cooked it, put it in the hot cupboard and gone home.
Great price, nice staff, was there for work and there was enough space in the room to get my laptop out and not feel cramped.
Stayed in April 2024
Reviewed: 27 April 2024
Steve
United KingdomNice room very nice old building and stair case
Breakfast was ok only issue sausages were hard to long in a deep fryer I think
Stayed in April 2024
Reviewed: 27 April 2024
Andrew
United KingdomNo Car Park fee's ... No activity, atmosphere in bar - lounge area, used to be vibrant with customers
Super quality, cooked to order, professional staff ...
Stayed in April 2024
Reviewed: 26 April 2024
Hanna
United Kingdomthe plastic plants - there is no need. the hotel is lovely
bed and pillows lovely, staff very nice, breakfast fine, wallpaper very nice - I would love to come back
Stayed in April 2024
Reviewed: 26 April 2024
Darren
United KingdomPaying extra for parking at the hotel. Limited spaces and its £16.50 for parking on the road
Staff were great and room was a good size
Stayed in April 2024
Reviewed: 25 April 2024
Andrew
United KingdomCheap old fashion furniture
Cleanliness and location
Stayed in April 2024
Reviewed: 25 April 2024
Cogram
United KingdomLimited parking
Breakfast was good, rooms were clean and warm, staff were friendly.
Stayed in April 2024
Reviewed: 24 April 2024
Malcolm
United KingdomUncomfortable bed/pillows.
Very friendly and helpful staff, great location.
Stayed in April 2024
Reviewed: 23 April 2024
Raymond
United KingdomThe information on booking.com. Suggested there were some allergy free rooms. I took this to mean that no pets would have stayed in them. Unfortunately this isn’t the case. ALL rooms are ‘pet friendly’. The hotel could be really beautiful but it needs some investment. I hope it gets this because the staff group were helpful and friendly.
The staff were very helpful. It’s well positioned for walking into the barbican area
Stayed in April 2024
Reviewed: 22 April 2024
Laura
United KingdomThe TV in our room didn’t work, wasn’t an issue for us as we were going out, but my parents were staying at the hotel for the evening too looking after our dog and they just had to watch tv on their phones. Told reception but it wasn’t fixed while we were there. We had to pay an extra £15 for our dog, but there’s adverts all over the hotel saying dogs stay for free with treats and a gift in your room for them, but we didn’t get that service. We managed to get a parking space in the small car park behind hotel which was £7.50 per car per night.
The building is beautiful, and we were seeing a show at the pavilion so the location was amazing for that, directly opposite! The rooms we had were lovely and spacious.
Stayed in April 2024
Reviewed: 21 April 2024
Penny
United KingdomLittle bit tired, could do with some financial investment but we still had a good stay.
Beautiful old building with limited sea views from our room. Good bar and restaurant.
Stayed in March 2024
Reviewed: 21 April 2024
Gill
United KingdomSome of the areas were looking a bit tired.
Good location lovely property with lots of character
Stayed in April 2024
Reviewed: 21 April 2024
David
United KingdomTap shower
Beautiful building and great central location
Stayed in April 2024
Reviewed: 20 April 2024
Roger
United KingdomFriendly receptionist
Stayed in April 2024
Reviewed: 19 April 2024
Chris
United KingdomThe view of the tv was blocked by one the posts on the four poster bed
Opposite the Plymouth Pavilions for a show
Stayed in April 2024
Reviewed: 19 April 2024
John
Hong KongThe door near my room slammed loudly.
The location is at the city centre, walkable distance to nearly every interesting place such as The Hoe, Drake Circus Shopping Centre, University of Plymouth, Sutton Harbour etc. The hotel is a traditional hotel and the room has a sitting area with two single seaters and a coffee table on top of a desk and a chair. Bed is very comfortable. Towels clean and supple.
Stayed in March 2024
Reviewed: 18 April 2024
Kevin
United KingdomNone
Great hotel and great positioned.
Stayed in April 2024
Reviewed: 17 April 2024
Loraine
United KingdomLovely welcome from staff!
Stayed in April 2024
Reviewed: 14 April 2024
David
United Kingdomnoisy floorboards
plenty of character and charm
Stayed in April 2024
Reviewed: 14 April 2024
Allison
United KingdomThe ‘ duty manager’ was not very helpful when we ordered a drink for my sister in law. It felt like he was being awkward. This tarnished our experience but we regularly use the DOC and we’ll be using them again. I think the duty manager needs to polish his people skills.
The heritage and history It’s clean. The reception staff were extremely friendly and welcoming - all of the girls were very lovely.
Stayed in April 2024
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