The High Street, Oxford, OX1 4BE, United Kingdom
#39 of 47 hotels in Oxford
Guests' ChoiceBased on 1449 hotel reviews
7.3Cleanliness
7.9
Comfort
8.0
Location
9.3
Facilities
7.4
Staff
8.4
Value for money
6.8
Free WiFi
8.0
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End of dialog contentReviewed: 26 August 2023
Catherine
United KingdomRoom view through window was a stone wall. Heard all the noise from room above through the floor. Terrible breakfast. Worst I've ever experienced. Totally burnt inedible hashbrowns. Rock hard sausages and scraggy bacon. The customer service at reception and the breakfast were definitely not commensurate with the price paid.
Good location. Nice room.
Stayed in August 2023
Reviewed: 25 August 2023
Elsa
Hong KongThe scent was cloying and the ventilation was not good maybe it located underground
It gave us shelter when our original booking was being cancelled suddenly
Stayed in July 2023
Reviewed: 25 August 2023
Christian
FranceStaff was very helpfull, we made a mistake and had reserved fo the following month. Staff whent out of theire way to accomodate us on this week-end of graduations. Unfortunately, the price matched the event.
Stayed in July 2023
Reviewed: 24 August 2023
Karen
United StatesThere was no elevator so two seventy plus year old were schlepping suitcases up two flights of stairs
The location made it easy to access all the places we wanted to visit
Stayed in August 2023
Reviewed: 19 August 2023
Susan
United KingdomNo heated towel rail in the bathroom to dry towels.
Location was perfect for exploring the beautiful city. Staff were courteous and very helpful. I asked for a quiet room and that was what I got. I will definitely return.
Stayed in August 2023
Reviewed: 18 August 2023
Jennifer
United Kingdomview from window was a wall
lovely shower
Stayed in August 2023
Reviewed: 16 August 2023
Graeme
United StatesN/A
Location Breakfast Staff
Stayed in August 2023
Reviewed: 9 August 2023
Mark
United KingdomWe were staying with family so asked for rooms near to each other on booking. On check-in we had one on the first floor and one on the third! Limited parking if coming by car.
Located in the centre of Oxford, all the sites are an easy walk from the hotel. The rooms are large, well appointed and spotlessly clean. Buffet breakfast had reasonable choices and as much as you could eat. Staff were friendly and helpful.
Stayed in August 2023
Reviewed: 6 August 2023
Muhammad
United StatesLobbies are dingy, and bathroom emanated a very bad odor. Squeaky floors but probably that’s the old charm of the city.
Very centrally located, good mannered staff, clean rooms.
Stayed in July 2023
Reviewed: 2 August 2023
John
United KingdomUp several flights if stairs with no lift
Very nice room
Stayed in July 2023
Reviewed: 1 August 2023
Leah
United StatesThe room smelled like cigarette smoke
Stayed in August 2023
Reviewed: 23 July 2023
Stefanie
United KingdomNeeds modernising in places. The rooms/carpet is a little dated. I thought it was expensive for what it was but the building is really lovely.
Old style attractive property. Brilliant location.
Stayed in July 2023
Reviewed: 19 July 2023
Alastair
United KingdomVery noisy in the morning, as buses and bin men started passing by at 0400 hrs. One bus sat outside the hotel with its engine running at 0600hrs. You can hear the people moving around upstairs as very creaky floor boards. They were up at 0500 hrs!! So not a lot of sleep. We were warned about it but parking is dreadful. The car park nearby is also small and fills up quickly. We were lucky though.
Excellent location. Room was good. Staff were friendly. Helpful that you could leave your luggage with them.
Stayed in July 2023
Reviewed: 12 July 2023
David
United StatesInsufficient storage space for clothes. Some loud street noises at night (but that's hardly the hotel's fault)
Location was excellent for buses from London to to Heathrow, also for Botanic Garden and a meeting one of had at All Souls. The room was stylish and the elevator was either always there or came within seconds. Front desk staff very warm and friendly.
Stayed in July 2023
Reviewed: 29 June 2023
Lindsay
United KingdomThe bed (especially the mattress) was very uncomfortable. It was lumpy and hard. Also, the room was very small, but this is to be expected from such an old building.
The location was fantastic, the check-in was easy and the staff seemed nice.
Stayed in June 2023
Reviewed: 27 June 2023
Jenna
FinlandThe toilet window did not shut.
Room was big and the building had character. Location was excellent for exploring Oxford.
Stayed in May 2023
Reviewed: 25 June 2023
Finty
United KingdomThe lack of help lugging a suitcase up 3 flights of stairs, and being told that I had had breakfast and was being charged for it (when I hadn’t)
Extremely clean and quiet. And super comfy bed
Stayed in June 2023
Reviewed: 24 June 2023
Marie
United StatesOur room was downstairs with no elevator
Perfect location, nice decor, friendly staff, nice restaurant
Stayed in May 2023
Reviewed: 23 June 2023
Jessica
United KingdomMy room smelt funny. There must have been a problem with the bathroom pipes. You got used to it once you were in the room but when you left/came back it was quite strong. The breakfast was nice enough but the baked beans were v watery.
Reception organised a taxi for me which arrived very quickly. Central location was v convenient.
Stayed in June 2023
Reviewed: 14 June 2023
Samantha
United KingdomThe awful creaking groaning noise coming from the vent in my room, I had to put tissue paper in my ears to try and block it out.
The location was perfect for me and a lovely hotel.
Stayed in June 2023
Reviewed: 7 June 2023
Gordon
United KingdomThe location and high standard of the furnishings. Excellent breakfast.
Very near College we were visiting
Stayed in June 2023
Reviewed: 5 June 2023
Eleanor
Swedenexcellent breakfast
Stayed in June 2023
Reviewed: 2 June 2023
Heike
United KingdomThe coffeemaker in the room (no tea,no milk)
Friendly staff in the restaurant for both dinner & breakfast . The food was good. We were allowed to leave the car for 2 hours after checkout, which made all the difference to our stay
Stayed in June 2023
Reviewed: 25 May 2023
Jill
United StatesThe staff were ok. Friendly but not helpful in finding alternate solutions, I.e. we checked in at midnight and the one person checking us in was not friendly and didn’t help us in terms of finding parking. it was only when the manager came over that he said we could park with them. Also, one evening we wanted to get food and the room service kitchen closed at the time. that’s fine but when asked if they could suggest an alternate of what was open etc they just replied “I don’t know” and left it at that. instead of trying to help us….there was door dash which we found ourselves and it was perfect.
the location was perfect to walk everywhere. It was modern and clean.
Stayed in May 2023
Reviewed: 23 May 2023
Mai
United KingdomThey do not have a lift to go to the third floor. The lift only goes from the first and second floor.
The location is in the city centre and easy to go to the University of Oxford. The staff is friendly and helpful. The service is quite good.
Stayed in May 2023
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