Proctor House, 23-29 Side, Newcastle upon Tyne, NE1 3JL, United Kingdom
#43 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 5685 hotel reviews
7.4Cleanliness
7.9
Comfort
8.0
Location
9.0
Facilities
7.3
Staff
8.6
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 25 March 2024
Christopher
United KingdomDuvet cover was marked, shower was weak and lukewarm and couldn’t be made hotter
Location and price
Stayed in March 2024
Reviewed: 25 March 2024
Sophia
United KingdomLack of yea facilities in room
Clean and good location
Stayed in March 2024
Reviewed: 23 March 2024
George
United KingdomThat the room had no window and there isn't an allocated car park.
It's in the heart of the city.
Stayed in March 2024
Reviewed: 22 March 2024
Michael
United KingdomJust no kettle in the room
Good location
Stayed in March 2024
Reviewed: 22 March 2024
Neil
United KingdomNo natural light in the room. Coffee etc. available in the lobby but expensive. Early checkout time (10 am) with the threat of a £20 charge for being late. The walk into the city centre was a long, steep hill!
Very central location, a short walk from the rail station. Plenty of pubs, shops etc. nearby. Modern and functional inside, with a clean, fresh feel. Good ensuite facilities in the room, and a comfortable double bed. Lift to every floor.
Stayed in March 2024
Reviewed: 21 March 2024
Anthony
IrelandVery well located in the city centre, the room was clean and comfortable. Many restaurants and cafes nearby, close to the monument metro station. Staff are friendly and attentive, overall a good hotel and experience.
Stayed in March 2024
Reviewed: 20 March 2024
Kirils
LatviaNo toilet brush
Location, price
Stayed in March 2024
Reviewed: 19 March 2024
Daniele
United KingdomNot really clean, room look was cheap
Location
Stayed in March 2024
Reviewed: 14 March 2024
Jp_11
United KingdomThe room would be on the small side if you've got company, especially the bathroom. The facilities to make a hot drink are in the main reception. However, the pros outweigh the cons significantly.
I was only after a bed for a few hours after being out in the city for most of the night, and the price suggests you shouldn't expect much more, but I was really surprised at how decent everything was. The receptionist Shabz was kind enough to let me check in an hour early, rather than having to kill time since my train arrived, and the room was clean; the bed comfortable and spacious. Great location in the heart of Newcastle and five minutes from the train station. Countless food places and pubs on the doorstep though surprisingly not that loud because of it.
Stayed in March 2024
Reviewed: 13 March 2024
Susana
United KingdomThere was a green light that doesn't let you sleep comfortable and you can't turn off.
Location was perfect.
Stayed in March 2024
Reviewed: 13 March 2024
Ellie-mae
United KingdomThe view from bedroom and the poor facilities
Was a nice hotel view from room window was poor looking out to a dirty mossy wall with a little pool/puddle off water filled with rubbish and leafs
Stayed in March 2024
Reviewed: 12 March 2024
Derek
United KingdomThe safe in the room did not work - batteries were corroded inside it.
Location was perfect
Stayed in March 2024
Reviewed: 12 March 2024
Matthew
United KingdomThe hotel was quite noisy throughout the night, the walls were very thin and you could hear the thumping of footsteps past your bedroom at all hours.
The location was brilliant, the hotel room was clean and they provided all the required amenities for a single-night stay in the centre of Newcastle.
Stayed in February 2024
Reviewed: 11 March 2024
Tyler
United KingdomWould have liked to have a kettle or something similar instead of having to go down to receptions and having to pay for hot drinks.
The location was amazing, close too all the shops that we wanted to go to. Also close to the coach and train station so was easy to bring our luggage to and from the hotel.
Stayed in March 2024
Reviewed: 6 March 2024
Katy
United KingdomJust little to fair from city I didn't know bit if walk other then that was grate
Everything was perfect staff lovely helped me stuff need it for room
Stayed in March 2024
Reviewed: 6 March 2024
Andrew
United KingdomThe lack of storage space in the room to unpack. Room showed some signs of wear and tear too.
The location, the friendly staff, ease of check in
Stayed in March 2024
Reviewed: 6 March 2024
Laura-jayne
United KingdomThe shower was facing the wall and had no way of moving it
I liked the location of where it was
Stayed in December 2023
Reviewed: 4 March 2024
Thomas
United KingdomClean nice staff good location for everything
Stayed in March 2024
Reviewed: 29 February 2024
Samantha
United KingdomGlass door to bathroom Intermittent lights
Location Price
Stayed in February 2024
Reviewed: 27 February 2024
Gavin
United KingdomNothing not to like for £47 so don't expect swags and tails!
Location great 47 quid! Not worth getting a taxi home. Clean and tidy really nice reception staff
Stayed in February 2024
Reviewed: 26 February 2024
Evie
United KingdomHow close it was to the centre
Stayed in February 2024
Reviewed: 26 February 2024
Luis
NetherlandsNo particular complaints.
Very comfortable room, perfect for a no-frills one night stay, great location in Newcastle.
Stayed in February 2024
Reviewed: 26 February 2024
Jjokocha
SwitzerlandThe room was dusty. Cleaning could have been done better. I couldn't even open the windows to het some fresh air inside. I had to ask the staff to get it done for me.
The receptionist Darren did an exceptional job. He was very attentive and when in need of something regarding the room, he took action immediately.
Stayed in February 2024
Reviewed: 25 February 2024
Katrina
United KingdomThere was no chair, tv and hairdryer were not working…
I loved the view from my window
Stayed in February 2024
Reviewed: 24 February 2024
Joy
United KingdomThe view from the window was not particularly inspiring. I was not impressed with the complicated vending machine with expensive drinks and expensive snacks. Generally, I noticed quite a steep increase in price compared to my last visit, with less product for the money.
I have stayed here before because it is reasonably close to all the areas I go to when I visit Newcastle. I liked the accommodating staff. The room that I was initially placed in was damp, very small, and the bed, very close to the end wall with little room for manoeuvre. It was not what I expected for the price i paid. I was kindly moved to a different room, which was a little bigger and more comfortable.
Stayed in December 2023
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