Stationers Place, Apsley, Hemel Hempstead, HP3 9RH, United Kingdom
#23 of 45 hotels in Hemel Hempstead
Guests' ChoiceBased on 3588 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
8.4
Free WiFi
8.6
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End of dialog contentReviewed: 18 March 2024
Vanessa
United KingdomThe room was a bit too warm. We tried turning the temperature down, but it didn't work. We always find duvets too hot, so had requested an extra sheet and a blanket. The message we had back said that the hotel could do this, but there was a duvet on the bed, and when we asked, they were more than happy to give us an extra sheet, but didn't have any blankets.
The friendly staff. The cheerful decor. the good complementary breakfast.
Stayed in March 2024
Reviewed: 18 March 2024
Sharron
United KingdomDon't like ordering the veggie breakfast as would have to wait another 15 mins.
Very quiet
Stayed in March 2024
Reviewed: 18 March 2024
Tina
United KingdomSausages on breakfast Cumberland not good for some in the morning , need to sortbout toasting area slowest toasters I've used in a hotel
Easy parking good size hotel smelt and looked clean
Stayed in March 2024
Reviewed: 17 March 2024
Simon
United KingdomThe noise coming into the room throughout the night. Our room was at the top of the stairs so everyone that came to the floor passed the room and you can hear everyone talking. The room had an adjoining door to the next room and this door had no soundproofing. The people staying in the room were still talking at 3:00am and so loud. Not a good night sleep at all. The bathroom was not very good and dated but okay for one night
Great breakfast, friendly and helpful staff. Nice hotel, busy and had all you need for a short break or one night stay Close to town so quick 15 minute walk got to some local shops
Stayed in March 2024
Reviewed: 17 March 2024
Nicolle
United KingdomClean room, bed very comfortable. Staff friendly
Stayed in March 2024
Reviewed: 17 March 2024
Suzanne
United KingdomThe parking can be a nightmare at times due to a lot of the spaces taken with work vans. We were charged over £249 for a 2 night stay (mon - wed) where as my son and daughter were charged £167 for a 2 night stay (fri - sun) ??
The property has everything you need for a short break
Stayed in March 2024
Reviewed: 17 March 2024
Victoria
United KingdomNot enough tea bags and sugar in the room.
Great location. Lovely breakfast included which set us up for a fun day out in London.
Stayed in March 2024
Reviewed: 16 March 2024
Kerry1982
United KingdomNoise of traffic which is not hotel's fault, room had extra sliding windows to prevent noise, which was great until you opened windows which we had to because very warm in room, needs air con, traffic became light around 1/2am, room number 524, I would book again but on the other side of building
Friendly staff, easy fast checkin, clean room and facilities, lift available, child friendly, nice cooked breakfast, plenty of seating areas, lots of parking spaces free,
Stayed in March 2024
Reviewed: 16 March 2024
Catherine
United KingdomThe room was too hot overnight for us and couldn't adjust the temperature
The staff made you very welcome and we're all very pleasant and helpful
Stayed in March 2024
Reviewed: 12 March 2024
Kelly
United KingdomGreat location for visiting Warner bros studio tour with our family. As we were traveling with bikes on the back of our car, we asked the staff if it was possible to keep the bikes in a safe location in the hotel and they were more than happy to oblige, even helping us to retrieve them early in the morning on our depart. Rooms were clean and comfy and the staff were friendly and very helpful. Breakfast was good too, great value for for money when included in the price of the room. This was the 3rd time we stayed at this hotel and we would definitely stay again.
Stayed in March 2024
Reviewed: 10 March 2024
Martin
SpainVery nice staff. Caring, kind, and helpful
Stayed in December 2023
Reviewed: 8 March 2024
Ewa
United KingdomIn the morning ground floor door leading towards car park were locked and exit button didn’t work. There was no receptionist available at that time. Lift did not work and I had to use staircase with all suitcases to go upstairs to use other doors.
Good size, clean, comfortable room. Basic but nice. Very convenient location to airport car park.
Stayed in March 2024
Reviewed: 5 March 2024
Neil
United Kingdomall okay
good room and staff
Stayed in March 2024
Reviewed: 5 March 2024
June
United Kingdomthe lift working 1 member of staff abrupt
breakfast room clean
Stayed in March 2024
Reviewed: 4 March 2024
Jade
United KingdomShower water was fairly cold, but that's more a personal preference as I like my water hot.
Comfortable enough room with standard facilities you come to expect. Decent breakfast offering. Close to Warner Bros tour studios.
Stayed in March 2024
Reviewed: 3 March 2024
Carne
United KingdomI could not turn off the heating for the room and eventually at 3am just turned off all power for the room
Stayed in February 2024
Reviewed: 29 February 2024
Dave
United Kingdomupdating, very tired and dated.
Location wasn't to bad but there is a great deal around there. Nice pub across from the hotel that services good food.
Stayed in February 2024
Reviewed: 27 February 2024
Neil
United KingdomThe lift was out of action. I arrived with my foot dressed and bandaged and a Piccline in my arm and chest due to ongoing treatment to discover I had to lug a heavy suitcase up five flights of stairs to my room. The reception staff offered to help as did my young colleague but I couldn't have allowed them to lift something so heavy. I know it was unlucky that it broke down that morning and needed parts ordering but maybe having more than one lift would avert such problems. The free WiFi was patchy so I used my iPhone data to run my laptop. The breakfast was nice but no proper decaffeinated coffee (other than instant) in the machines which I am supposed to drink.
The room was fine. Breakfast was nice apart from no decaffeinated coffee and the staff, without exception, were lovely, helpful and attentive.
Stayed in February 2024
Reviewed: 27 February 2024
Neil
Belgiumnothing
great welcome for those with pets. Reception couldnt do enough for us. service at breakfast was great. Room was clean and tidy.
Stayed in February 2024
Reviewed: 27 February 2024
Darren
United KingdomIt was starting to look a bit tired and dated particularly for the price. However, given you are close to London, close to some UK attractions and next to a train station that is 28 minutes from London you can understand why the price is what it is. The breakfast was also slightly disappointing with limited hot options.
Staff were excellent and hotel met my needs. Nice location close to Hemel centre and very clost to Apsley station if you are heading to London. Bonus having a free car parking also available.
Stayed in February 2024
Reviewed: 25 February 2024
Nicola
United KingdomStaff friendly and helpful, room clean and comfy
Stayed in February 2024
Reviewed: 25 February 2024
Kadian
United KingdomI really enjoyed my stay. The staff were friendly and helpful. Room was clean and spacious. The breakfast was very good with a spacious dining area. I would definitely recommend
Stayed in February 2024
Reviewed: 23 February 2024
Jennifer
United Arab EmiratesBreakfast juices were watered down. Could do with a small fridge in the rooms.
Great location close to the train station, quiet, clean,lovely country surroundings.
Stayed in February 2024
Reviewed: 22 February 2024
Eilish
United KingdomNeed charger next to bed
Clean. Quite modern. Great location for what we needed.
Stayed in February 2024
Reviewed: 17 February 2024
Kerry
United KingdomSmall triple room with the sofabed out and parking not the best despite having loads of spaces
Staff. All helpful and happy
Stayed in February 2024
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