Hamilton Rd, Felixstowe, IP11 7DX, United Kingdom
#19 of 31 hotels in Felixstowe
Guests' ChoiceBased on 3827 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.9
Facilities
7.7
Staff
8.8
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 24 May 2024
Maureen
United KingdomRooms dated
Good location, reasonably priced, nice breakfast
Stayed in May 2024
Reviewed: 22 May 2024
Julie
United Kingdom-
Room nicely decorated, bathroom a little dated but clean & functional Lovely breakfast Staff professional & pleasant Communal rooms lovely - very genteel!
Stayed in May 2024
Reviewed: 21 May 2024
Senga
United KingdomIt was in a good location
Stayed in May 2024
Reviewed: 20 May 2024
John
United KingdomAlthough the suite was spacious and had everything we needed, we did feel it lacked a little TLC, felt a little tired and in need of redecoration. This did not however detract from our enjoyment of our stay in the lovely suite we were given.
We were upgraded to a suite which provided us with additional space and comfort. We appreciate the fact that the suite had a bath as well as a shower. Non Creaking floorboards was a bonus. 😉 The lift was also appreciated.
Stayed in May 2024
Reviewed: 20 May 2024
Stewart
United KingdomPillow was hard as a rock Shower was very weak
Breakfast was delicious 😋 rooms was large and bed comfortable. Reasonably quiet location, easy parking, good price, reminded me of a old school hotel, much better than the modern rubbish
Stayed in May 2024
Reviewed: 19 May 2024
John
United KingdomChoice ar breakfast was rather limited but we did arrive late
Bathroom was modern, clean and efficient.
Stayed in April 2024
Reviewed: 19 May 2024
Brenda
United KingdomThe area is a little noisy
Comfortable for the 1 night stay
Stayed in May 2024
Reviewed: 18 May 2024
Sharon
United KingdomThe mattress was too hard for us Disappointed no lager/ales/beer on draught in fact nothing on draught and had to pay £3.80 for half bottles of becks which my hubby was not pleased about
The room was lovely
Stayed in May 2024
Reviewed: 18 May 2024
Paul
AustraliaNo laundry facilities
The old world charm of this beautiful hotel in a very central location
Stayed in May 2024
Reviewed: 16 May 2024
Marcia
United KingdomBreakfast was lovely
Stayed in May 2024
Reviewed: 16 May 2024
Ian
United KingdomNothing, all good.
Good location, secure cycle storage, lovely breakfast, very good value.
Stayed in May 2024
Reviewed: 16 May 2024
Kevin
United KingdomThere were a lot of cars in the car park, most probably because the NHS blood donation station was taking place. It's always going to be a bit of an issue for residents and non residents alike.
The hotel is a bit like a grand old lady, which was very oppulent and grand but a little worn in places. Not to criticise, you understand just how I perceived it. The main body of the hotel is lovely with a grand entrance through the revolving door and a huge wooden staircase leading to the first and second floors. Checking in was smooth and welcoming. The room allocation was on the second floor in an extended wing, probably added late last century. The room was clean and functional with all I needed for my stay. The barman greeted my request for a pint with the news that they had no beer pumps in operation and only bottles. It's not a problem for me, and a suitable beverage was provided from the fridge. Later on, my return from a short evening meeting I sampled the food on offer in the bar. The fishcake was very nice, and the chunky chips had been well cooked. The buffet breakfast the next morning was simple, but good quality and fresh eggs arrived as I was dishing out my full English! All the staff I interacted with were polite and friendly, so despite what you may read in some other reviews, I personally feel that the new owners should be given every opportunity to turn the old girl around.
Stayed in May 2024
Reviewed: 14 May 2024
Nicky
United KingdomThe entrance was amazingly Grand but when you got in the lift you felt like you took your life in your own hands. Our room was on the main busy road so it was very noisy. The rooms need to be cleaner (someone spit drink and was all over the wall) When I went down for breakfast I used coffee machine thinking it was hot water and not looking down at engraved mat that said coffee I said oops not hot water, the lady working just pointed at the coffee sign I felt it rude to point out my mistake she should have just said the one beside is hot water what if I was dyslexic or couldn’t read!? The paperwork on the hotel states you are served for breakfast but it needs to be changed to buffet style. As we didn’t have a lot of time in the morning we were hesitant at coming down for breakfast, I went to breakfast on the off chance it was going to be served quick and got town and it was buffet which we preferred maybe a change of wording and menu in book in room. Also states choice or eggs etc
The price was exceptional Breakfast was amazing lots of choice. Loved the little croissants! The fast response to my question was brilliant. Great big carpark. Reception and bar staff were lovely.
Stayed in May 2024
Reviewed: 13 May 2024
Vic
United KingdomThe bar selection had all run out for the duration of my stay
Loccation, comfort
Stayed in April 2024
Reviewed: 13 May 2024
David
United KingdomNot a moan but alot of beer at bar was finished
All ok food on Sunday was good
Stayed in May 2024
Reviewed: 12 May 2024
Andy
United KingdomOnly thing Bar out of beer only bottled few draught pints But adequate stop over. Hotel quite old building needs some renovation inside but it fine stop over
Room was clean. Food was nice staff presentable kind and relaxed . In whole price paid good.
Stayed in May 2024
Reviewed: 12 May 2024
Matt
United KingdomHotel felt empty. Only 3 of the 8 draught beers, lager and cider were available and shower in room not easy to use.
Food good, Friday night fish night good value and breakfast buffet up to expectations
Stayed in May 2024
Reviewed: 11 May 2024
Paul
United KingdomUnfortunately only 3 beers were available ( none of my liking) had to go else were for a drink that was a pity as looking forward to sitting in the garden with one
Very good food, lovely building and location, evening bar staff was very good and pleasant.
Stayed in May 2024
Reviewed: 10 May 2024
Andrew
AustraliaGreat hotel close to the train station, shops and not too far to the beach.
Stayed in May 2024
Reviewed: 10 May 2024
Gregory
United KingdomRather cold in room at times staff organised a small electric radiator also we thought the breakfast did not have as many things to choose from as usual.
Most things were pretty good.
Stayed in May 2024
Reviewed: 9 May 2024
Kerry
United KingdomRoom decor did not reflect the public spaces. However there was nothing wrong with it.
Friendly, helpful, efficient staff, comfortable bed, blackout curtains, plenty of parking, short walk to seafront, huge fluffy towels, easy to find, attractive, quiet public spaces.
Stayed in May 2024
Reviewed: 9 May 2024
Marina
AustraliaOldie but a goodie.
Stayed in May 2024
Reviewed: 9 May 2024
Mandy
United KingdomCould do with a little updating
Good old fashioned unpretentious hotel
Stayed in May 2024
Reviewed: 9 May 2024
Vicdm
PortugalThe hotel is a classic country hotel which is maybe a little date but works well and staff make up for it.
Stayed in May 2024
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