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Reviews of The Orwell Hotel 3 stars

Hamilton Rd, Felixstowe, IP11 7DX, United Kingdom

#19 of 31 hotels in Felixstowe

Guests' Choice

Review score

Based on 3827 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 24 May 2024

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms dated

    Good location, reasonably priced, nice breakfast

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night

    -

    Room nicely decorated, bathroom a little dated but clean & functional Lovely breakfast Staff professional & pleasant Communal rooms lovely - very genteel!

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    There was no beer or lager in the taps so could not get a cold beer bit disappointed
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was in a good location

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    A very enjoyable stay with everything we needed., would recommend. 😁👍
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Although the suite was spacious and had everything we needed, we did feel it lacked a little TLC, felt a little tired and in need of redecoration. This did not however detract from our enjoyment of our stay in the lovely suite we were given.

    We were upgraded to a suite which provided us with additional space and comfort. We appreciate the fact that the suite had a bath as well as a shower. Non Creaking floorboards was a bonus. 😉 The lift was also appreciated.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Good stay
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pillow was hard as a rock Shower was very weak

    Breakfast was delicious 😋 rooms was large and bed comfortable. Reasonably quiet location, easy parking, good price, reminded me of a old school hotel, much better than the modern rubbish

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Very comfortable stay and very good value
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Choice ar breakfast was rather limited but we did arrive late

    Bathroom was modern, clean and efficient.

    Stayed in April 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The area is a little noisy

    Comfortable for the 1 night stay

    Stayed in May 2024

  • Reviewed: 18 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The mattress was too hard for us Disappointed no lager/ales/beer on draught in fact nothing on draught and had to pay £3.80 for half bottles of becks which my hubby was not pleased about

    The room was lovely

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Fantastic
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No laundry facilities

    The old world charm of this beautiful hotel in a very central location

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was lovely

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, all good.

    Good location, secure cycle storage, lovely breakfast, very good value.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There were a lot of cars in the car park, most probably because the NHS blood donation station was taking place. It's always going to be a bit of an issue for residents and non residents alike.

    The hotel is a bit like a grand old lady, which was very oppulent and grand but a little worn in places. Not to criticise, you understand just how I perceived it. The main body of the hotel is lovely with a grand entrance through the revolving door and a huge wooden staircase leading to the first and second floors. Checking in was smooth and welcoming. The room allocation was on the second floor in an extended wing, probably added late last century. The room was clean and functional with all I needed for my stay. The barman greeted my request for a pint with the news that they had no beer pumps in operation and only bottles. It's not a problem for me, and a suitable beverage was provided from the fridge. Later on, my return from a short evening meeting I sampled the food on offer in the bar. The fishcake was very nice, and the chunky chips had been well cooked. The buffet breakfast the next morning was simple, but good quality and fresh eggs arrived as I was dishing out my full English! All the staff I interacted with were polite and friendly, so despite what you may read in some other reviews, I personally feel that the new owners should be given every opportunity to turn the old girl around.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    Great value for money, Great breakfast just minor issues
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The entrance was amazingly Grand but when you got in the lift you felt like you took your life in your own hands. Our room was on the main busy road so it was very noisy. The rooms need to be cleaner (someone spit drink and was all over the wall) When I went down for breakfast I used coffee machine thinking it was hot water and not looking down at engraved mat that said coffee I said oops not hot water, the lady working just pointed at the coffee sign I felt it rude to point out my mistake she should have just said the one beside is hot water what if I was dyslexic or couldn’t read!? The paperwork on the hotel states you are served for breakfast but it needs to be changed to buffet style. As we didn’t have a lot of time in the morning we were hesitant at coming down for breakfast, I went to breakfast on the off chance it was going to be served quick and got town and it was buffet which we preferred maybe a change of wording and menu in book in room. Also states choice or eggs etc

    The price was exceptional Breakfast was amazing lots of choice. Loved the little croissants! The fast response to my question was brilliant. Great big carpark. Reception and bar staff were lovely.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    No explanation as to why the bar was unavailable
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The bar selection had all run out for the duration of my stay

    Loccation, comfort

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    Felixstowe
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Not a moan but alot of beer at bar was finished

    All ok food on Sunday was good

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Fair
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Only thing Bar out of beer only bottled few draught pints But adequate stop over. Hotel quite old building needs some renovation inside but it fine stop over

    Room was clean. Food was nice staff presentable kind and relaxed . In whole price paid good.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    7.0
    Is was value for money.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Hotel felt empty. Only 3 of the 8 draught beers, lager and cider were available and shower in room not easy to use.

    Food good, Friday night fish night good value and breakfast buffet up to expectations

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Liked it hope to go back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately only 3 beers were available ( none of my liking) had to go else were for a drink that was a pity as looking forward to sitting in the garden with one

    Very good food, lovely building and location, evening bar staff was very good and pleasant.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great hotel close to the train station, shops and not too far to the beach.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    We still enjoyed are stay as usual.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Rather cold in room at times staff organised a small electric radiator also we thought the breakfast did not have as many things to choose from as usual.

    Most things were pretty good.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Room decor did not reflect the public spaces. However there was nothing wrong with it.

    Friendly, helpful, efficient staff, comfortable bed, blackout curtains, plenty of parking, short walk to seafront, huge fluffy towels, easy to find, attractive, quiet public spaces.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Oldie but a goodie.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Enjoyable good location with carparking
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a little updating

    Good old fashioned unpretentious hotel

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Classic country hotel
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    The hotel is a classic country hotel which is maybe a little date but works well and staff make up for it.

    Stayed in May 2024

Showing 1 – 25

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