300 Cowgate, Old Town, Edinburgh, EH1 1NA, United Kingdom
#93 of 171 hotels in Edinburgh
Guests' ChoiceBased on 3287 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
9.0
Facilities
8.1
Staff
9.0
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 1 March 2024
David
United KingdomOnly one chair in bedroom. Another would have been useful.
Breakfast was quite acceptable. Not as much variety of choice, as in some hotels.
Stayed in March 2024
Reviewed: 1 March 2024
Pilks
United KingdomNice just missing tomatoes and mushrooms
Stayed in February 2024
Reviewed: 29 February 2024
Gem
United KingdomClean cheap
Stayed in February 2024
Reviewed: 28 February 2024
Gillian
United KingdomGood location. Friendly and helpful staff.
Stayed in February 2024
Reviewed: 28 February 2024
Roman
SlovakiaNothing important.
Excellent location just a minute walk from Royal Mile, majaor landmarks are in walking distance. Hotel staff were very nice and helpful. Rooms were clean, nothing posh but we had everything we needed. Breakfast inclused was very good, too. For the price we paid we could not choose better :)
Stayed in February 2024
Reviewed: 27 February 2024
Robert
United KingdomNothing
Breakfast excellent Room very clean
Stayed in February 2024
Reviewed: 23 February 2024
Mcgarry
United KingdomThere isn't anything I can say that was bad really, everything was good
Really clean rooms, comfortable beds, very attentive staff.
Stayed in February 2024
Reviewed: 23 February 2024
Johanna
FinlandA nice hotel in the city, nice breakfast, friendly staff and quiet room.
Stayed in February 2024
Reviewed: 22 February 2024
Karolina
IrelandWe had the disability room, so the shower’s surface was flat part of the floor. The only problem was, it wasn’t draining properly, water keeps pooling around and goes all over the bathroom. The water pressure is really bad, bard to take a quick shower as it drips so slowly.
Location was great. Short walk to Royal Mile and all the places in the old part of town. Reception staff were great, very helpful and welcoming. Room was spacious and clean.
Stayed in February 2024
Reviewed: 20 February 2024
Henry
United KingdomEverything first class
Great location clean friendly staff
Stayed in February 2024
Reviewed: 20 February 2024
Pam
United KingdomNoisy water system and air-conditioning.
Comfortable room, good breakfast included in price.
Stayed in January 2024
Reviewed: 20 February 2024
Shilpi
IndiaI liked it
Hospitality
Stayed in January 2024
Reviewed: 19 February 2024
Sharon
United KingdomThe bed felt a little worn and you rolled into the centre of the mattress. The sofe bed was ok for our 14 year old son but he said he could feel the springs, but I acceot this is a hazard of a mid range hotel.
Location fantastic, quick walk from the train station and close to the centre of the old town. Every member of staff was friendly, polite and helpful. The complimentary breakfast was good and the dining room clean and not busy when we visited although we ate before 8am each morning.
Stayed in February 2024
Reviewed: 18 February 2024
Victoria
United KingdomFamily room a bit cramped but fine for one night.
Friendly staff. Clever bathroom doors!
Stayed in February 2024
Reviewed: 18 February 2024
Antonio
United KingdomThere must be more alternatives other than sausage and eggs.
The space / venue
Stayed in February 2024
Reviewed: 17 February 2024
Kevin
United KingdomAt breakfast there was no orange juice & the bread & hot food were not topped up quick enough so had to ask staff to bring more out on one of the morning’s.
All ok.
Stayed in February 2024
Reviewed: 16 February 2024
Howard
United KingdomBreakfast was very poor. Scrambled egg (no alternative egg option) was tasteless and there was no vegetarian alternatives for meat offerings. Supplies of yogurt and fruit had been exhausted despite arriving to breakfast soon in order to avoid the peak time.
Location, facilities and welcome from staff.
Stayed in February 2024
Reviewed: 15 February 2024
Joanna
United Kingdomjust how the bacon cook. we prefer without white residue from water.
The location was good just few minutes walk to royal mile victoria street and st giles church
Stayed in February 2024
Reviewed: 15 February 2024
Vicky
United KingdomNo orange juice at breakfast. There was apple and cranberry juice though
Location great. Breakfast plentiful. Staff so helpful
Stayed in February 2024
Reviewed: 15 February 2024
Thomas
United KingdomPrice was expensive due to it being a Rugby weekend but if we were charged normal rates, it would have been excellent value for money.
Friendly staff who were attentive and accommodating. Good choice of breakfast and the room was clean and comfortable. Good decor throughout the hotel.
Stayed in February 2024
Reviewed: 15 February 2024
Johann
United KingdomOnly one lift for a complete hotel? That’s was awful. The breakfast was poor and incomplete
Location, maintenance, room and very friendly staff
Stayed in February 2024
Reviewed: 14 February 2024
Lesley
United KingdomNothing
Excellent staff, clean and Good location
Stayed in February 2024
Reviewed: 13 February 2024
Sarah
United KingdomClean, local to amenities
Stayed in February 2024
Reviewed: 12 February 2024
Laura
United KingdomThe young man at reception when we checked in was very friendly and very helpful. Other reception staff were too.
Stayed in January 2024
Reviewed: 12 February 2024
Tadeus
GermanyOnly one elevator for the entire hotel. Elevator had some malfunctions on the bottom floor. Rooms aren't soundproof.
2 minutes walk from the Royal Mile. Attentive staff. The included breakfast buffet was tasty
Stayed in February 2024
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