Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Greater London hotel reviews
  4. London hotel reviews
  5. Reviews of Holiday Inn Express London Greenwich, an IHG Hotel

Reviews of Holiday Inn Express London Greenwich, an IHG Hotel 3 stars

Bugsbys Way, Greenwich, London, SE10 0GD, United Kingdom

#511 of 1,017 hotels in London

Guests' Choice

Review score

Based on 6954 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    8.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 27 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Kept running out of food at breakfast. Warm rooms

    The receptionist was very professional and friendly. Clean rooms

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hair drawer did not work and the lighting in the room was not good. The lift was also very temperamental.

    The location was good, room was an ok size. It was clean and the bed was comfortable.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Enjoyed our stay !
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Staff , location

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Great hotel staff a credit to the company
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    From my point of view couldn't fault a thing

    From check in to check out the staff were fantastic very friendly and helpful in anything that was required the hotel was very clean and tidy and was perfectly situated for the O2 arena and the rooms were in very good condition all in all a great stay and will definitely use again in the future highly recommended

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Value for money the room is OK.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air con didn’t work in the room, pillows are very uncomfortable ruined mine and my partners nights sleep unfortunately. Breakfast was OK.

    Close to the O2, easy walk, nice views of area, really good black out blind

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location was not terribly convenient but neither was it terribly inconvenient, about a 17 minute walk to the tube station. There’s also a bus if so inclined. Nice staff, nice room, I’d stay again.

    Stayed in May 2024

  • Reviewed: 25 May 2024

    9.0
    Clean hotel good facilities close to O2
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    10 minutes walk from North Greenwich tube - currently through building sites

    Very friendly efficient check in clean spacious room buffet style breakfast nice breakfast and bar area. Parking was available on site. Though a short walk to the tube it was nonetheless well connected to the city centre and close by the O2.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    9.0
    ideal location for 02 VRY GOOD STAFF VERY GOOD FOOD WOULD USE THE HOTEL AGAIN
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    nothing

    catherine was superb very very helpful breakfast was very good we loved all the hotel satff

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I have to say my husband and I were a little disappointed with the breakfast. Having stayed in a few IHG hotels across the country/world, the breakfast was very limited. I am vegetarian so options were very low. Cooked breakfast there could of been more option/choice. Bacon/sausage, scrambled eggs and beans isn't great. The cold options were ok. The coffee and orange juice were not the best either. No taste to the orange 'juice' and the coffee tasted like powder. Our room.we stayed in, unfortunately had a pungent smell coming from the toilet, when we first arrived, maybe that's why the window was open? Didn't report it as we arrived, dropped our stuff off and went straight out to a concert. Which was Amazing. The other issue was the Air con, it was quite noisy. Would we stay again, probably when we have concerts to go to at the O2 but I wouldn't otherwise. Very expensive for one night and got what you get.

    Staff were very friendly and welcoming. Really couldn't fault them. Accommodating and in general great.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Ideal for a night to stay whilst visiting o2 for concert.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Family room rather cramped, sofa bed very small and uncomfortable.

    Early check in was a bonus after travelling for 4 hours! Very friendly staff, great location for o2. Bonus that the bar was open until 2am to unwind after a concert.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Simple but convenient for being near the o2 arena.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms very basic for the price. Shampoo and body wash but no conditioner (not a big problem but could be a good idea to have all basic products)

    Breakfast was nice. Breakfast window was quite short but no problem for us.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Great staff super handy for O2 too!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Brilliant staff

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Nice clean hotel with lovely staff.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Lack of lunch/evening meals.

    Clean, friendly staff, great location for the o2

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good experience
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    AC needs to be in good working condition.

    Heat location

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel staff were really friendly, beds comfy, and room was very clean.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Ideal location for the O2
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Cost was too high for one night (£240). The area it is in is rough and it look shabby from the outside

    Clean rooms, friendly staff

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Pleasant and good location for O2
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    TV didn’t work.

    Clean, comfortable. Shower good. Sound insulation good. Breakfast good.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Great location, room but breakfast not so..
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bacon and sausages at breakfast seemed very cheap and looked grim! Not for me…. Orange juice seemed watered down. Coffee machine was so sweet and poor too. Tea / tea bags okay. The rest seemed okay. Ut breakfast quality was basically a bit of let down..

    Location and cleanliness. Room fair size..

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Fab hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Directions from booking.com does not take you straight there

    Super friendly staff

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Great location- friendly staff and fab breakfast- stayed here many times and will return!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air con wasn’t working but we were notified and could have fans if needed

    Good location for the O2, great complimentary breakfast, friendly staff and clean hotel.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Only 1 member of staff on reception desk booking people in which seemed to be a really busy time long queue

    Nice clean room friendly staff

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great food and location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Very helpful staff. Great for short stay.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    AC not working (under maintenance at the time).

    Comfy bed. Great staff. Short distance to O2 and North Greenwich.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Communal areas were very uncomfortable looking. Very dark and no character.

    Bed was lovely and comfortable

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: