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  5. Reviews of Holiday Inn Express London Greenwich, an IHG Hotel

Reviews of Holiday Inn Express London Greenwich, an IHG Hotel 3 stars

Bugsbys Way, Greenwich, London, SE10 0GD, United Kingdom

#516 of 1,016 hotels in London

Guests' Choice

Review score

Based on 6862 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    For a short stay ideal
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location ideal for the O2 arena Rooms well appointed and clean Parking available

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Great location for the O2 and easy to get to
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a horrible smell in the hotel on our arrival, it was so awful you couldn’t stay in it for long, but it was gone the day after

    The location and breakfast

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    We had a lovely couple of days away
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    It was all very nice

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bar prices a rip off, and shower pressure not great.

    Location was good for the O2, room was quiet and comfortable.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very little. Lifts can be fun when it’s busy but the stairs are carpeted, clean and well lit. Our tea, coffee etc wasn’t refilled during our stay and the waste bin wasn’t emptied. We didn’t mind too much but I did mention to the Reception desk in case it was a recurring theme with other guests

    Very convenient location, reasonably priced with breakfast included. Friendly staff. The breakfast staff worked noticeably hard, especially on the Saturday morning as it was very busy but extremely well managed. I love that you now have Dove toiletries!

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    It’s the staff that make this place particularly the lady on breakfast on morning of Saturday 11/05
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Everything was very good, if I had to say something for future improvement, our air conditioning unit was very noisy, but it wasn’t too hot so we were fine with it switched off at night, but you might want to get that checked out in room 216 for future guests for the summer nights

    Staff are amazing, so friendly from checking in to being welcomed at breakfast, so cheerful, made us feel appreciated as guests. Beds amazingly comfortable and room very quiet. Despite the hotel being full it did not feel overly busy. Breakfast was amazing too

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ac didn’t work

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Good location and value for money.
    • Leisure trip
    • Solo traveller
    • Room allocated on arrival
    • Stayed 1 night

    This hotel is very convenient for concerts at the O2 as you can walk to it and Greenwich Peninsula is a nice area to explore. The breakfast has a variety of food on offer and I enjoyed my cooked breakfast. The room was basic but all I needed for an overnight stay - the bed was very comfortable.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Great hotel. Always stay here when visiting the O2
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air con wasn’t working and we had to wait at reception for a long time before being spoken to by anyone

    Great location, lovely breakfast and comfortable rooms

    Stayed in April 2024

  • Reviewed: 11 May 2024

    7.0
    Still a good hotel to stay in for 02.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn’t good this time…it was very busy which was understandable but no bacon, no cutlery, long queues.

    Clean rooms, friendly staff, well positioned for the 02.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    9.0
    Great location for the O2 etc. Fabulous friendly professional staff x
    • Leisure trip
    • Solo traveller
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Both taxis ordered by reception for me insisted on cash only.

    Location. Price. Restaurant. Bar open til 2am.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Ideal.location for visiting the O2 Arena. One stop bus ride if you don't fancy the walk. Comfortable accommodation and a good choice of breakfast options.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    8.0
    Little pricey but not a bad place to stay at
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location was good and came with breakfast.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    The ladies at reception were super polite and friendly.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Over all it was okay

    The facility is super clean, the only problem i encountered was the wc . It wasn’t in good shape.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast an average only. A little bit plain options, that is why my rating was not excellent. Not much of negative experience. Nice affordable hotel!

    Beds were very comfortable. That what matters to me a lot - a nice comfortable sleep. Noise was minimum from outside so that was great! Overall tidy hotel, haf the shampoo and conditioner. Not difficult to access the narest tube station to get to the city, also Uber boat!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Good location and great breakfast!
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Expensive parking and coffee not brilliant!

    Good location… Very good breakfast included in the price! Vegan and gluten free options

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    A great stopover when watching a concert at the O2. Clean and comfortable rooms. Great breakfast. Highly recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like.

    Very clean throughout. Lovely staff. Great location for the O2

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Warm friendly, easy access and lovely breakfast
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Small leak in the shower room and needed repair on floor tile

    Location, parking, room and staff friendliness. Gluten free breakfast options were excellent and unexpected

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Used this hotel and parking for a visit to the O2 arena and trip to the nearby Cutty Sark. Bit pricey but close to facil
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast limited but adequate and apparently “complementary” but surely just included in price?

    Location excellent ideal for The O2 Arena, convenient parking at a reasonable cost, room comfortable.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No aircondition at that time

    The staffs are very friendly

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Made a fabulous trip to the O2 possible, will def use this hotel again.
    • Leisure trip
    • People with friends
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Bit of a bun fight for the breakfast but staff were doing their best to keep everything topped up.

    Have stayed previously when attending a gig at the O2 - great location, reasonably priced and rooms and facilities are great.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Needs more lifts as the waiting queue was too long.

    Clean, spacious, breakfast was good.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Great place for the O2
    • Business trip
    • Solo traveller
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing. All good

    The room was like a smaller version of a Travelodge but was adequate and very clean. Bed comfortable. Bathroom small but again nice and clean. There is an Odeon cinema next door (about 5 minutes walk) along with some decent eateries (Pizza Hut, Nando’s). Hotel would be well placed for the O2 arena which can be seen from the hotel and looked to be about 10-15 minutes walk away. Road outside is busy 6:30-8:00am but quietens down after that. Noise from the road isn’t an issue in the hotel. Breakfast was advertised as ‘continental’ but also had buffet style hot food. Breakfast was excellent

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Fantastic stay will use again
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean and good parking

    Stayed in April 2024

Showing 1 – 25

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