Bugsbys Way, Greenwich, London, SE10 0GD, United Kingdom
#515 of 1,014 hotels in London
Guests' ChoiceBased on 6866 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
7.8
Staff
8.8
Value for money
7.6
Free WiFi
8.3
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End of dialog contentReviewed: 14 May 2024
Stephen
United KingdomRip-off price of snacks and sweets. £1.50 for a small chocolate bar which would normally sell for around 70p. Such petty profiteering makes little sense when I'd already paid nearly £400 for two nights.
Room was clean and tidy. Bed was comfortable. Staff were friendly. Breakfast was exceptional. Perfect location for visiting the O2 and for seeing sights in Greenwich such as the Cutty Sark.
Stayed in May 2024
Reviewed: 14 May 2024
Gary
United KingdomAll good.
Helpful staff especially when we had problems with the tv and they moved our room straight away. Although the air con did not work in new room. But no real problems.
Stayed in May 2024
Reviewed: 13 May 2024
Tom
United KingdomLocation ideal for the O2 arena Rooms well appointed and clean Parking available
Stayed in May 2024
Reviewed: 13 May 2024
Tracy
United KingdomThere was a horrible smell in the hotel on our arrival, it was so awful you couldn’t stay in it for long, but it was gone the day after
The location and breakfast
Stayed in May 2024
Reviewed: 13 May 2024
Samantha
United KingdomN/a
It was all very nice
Stayed in May 2024
Reviewed: 12 May 2024
Melvyn
United KingdomBar prices a rip off, and shower pressure not great.
Location was good for the O2, room was quiet and comfortable.
Stayed in May 2024
Reviewed: 12 May 2024
Kirsty
United KingdomVery little. Lifts can be fun when it’s busy but the stairs are carpeted, clean and well lit. Our tea, coffee etc wasn’t refilled during our stay and the waste bin wasn’t emptied. We didn’t mind too much but I did mention to the Reception desk in case it was a recurring theme with other guests
Very convenient location, reasonably priced with breakfast included. Friendly staff. The breakfast staff worked noticeably hard, especially on the Saturday morning as it was very busy but extremely well managed. I love that you now have Dove toiletries!
Stayed in May 2024
Reviewed: 12 May 2024
Debbie
United KingdomEverything was very good, if I had to say something for future improvement, our air conditioning unit was very noisy, but it wasn’t too hot so we were fine with it switched off at night, but you might want to get that checked out in room 216 for future guests for the summer nights
Staff are amazing, so friendly from checking in to being welcomed at breakfast, so cheerful, made us feel appreciated as guests. Beds amazingly comfortable and room very quiet. Despite the hotel being full it did not feel overly busy. Breakfast was amazing too
Stayed in May 2024
Reviewed: 12 May 2024
Dr
United KingdomAc didn’t work
Stayed in May 2024
Reviewed: 12 May 2024
Susan
United KingdomThis hotel is very convenient for concerts at the O2 as you can walk to it and Greenwich Peninsula is a nice area to explore. The breakfast has a variety of food on offer and I enjoyed my cooked breakfast. The room was basic but all I needed for an overnight stay - the bed was very comfortable.
Stayed in May 2024
Reviewed: 11 May 2024
Natalie
United KingdomThe air con wasn’t working and we had to wait at reception for a long time before being spoken to by anyone
Great location, lovely breakfast and comfortable rooms
Stayed in April 2024
Reviewed: 11 May 2024
Wendy
United KingdomBreakfast wasn’t good this time…it was very busy which was understandable but no bacon, no cutlery, long queues.
Clean rooms, friendly staff, well positioned for the 02.
Stayed in April 2024
Reviewed: 11 May 2024
Graham
United KingdomBoth taxis ordered by reception for me insisted on cash only.
Location. Price. Restaurant. Bar open til 2am.
Stayed in May 2024
Reviewed: 10 May 2024
Graham
United KingdomNothing to dislike
Ideal.location for visiting the O2 Arena. One stop bus ride if you don't fancy the walk. Comfortable accommodation and a good choice of breakfast options.
Stayed in April 2024
Reviewed: 9 May 2024
Nicanor
United StatesLocation was good and came with breakfast.
Stayed in May 2024
Reviewed: 8 May 2024
Evans
SpainOver all it was okay
The facility is super clean, the only problem i encountered was the wc . It wasn’t in good shape.
Stayed in May 2024
Reviewed: 8 May 2024
Ksenija&marcio
IrelandBreakfast an average only. A little bit plain options, that is why my rating was not excellent. Not much of negative experience. Nice affordable hotel!
Beds were very comfortable. That what matters to me a lot - a nice comfortable sleep. Noise was minimum from outside so that was great! Overall tidy hotel, haf the shampoo and conditioner. Not difficult to access the narest tube station to get to the city, also Uber boat!
Stayed in May 2024
Reviewed: 7 May 2024
Lynne
United KingdomExpensive parking and coffee not brilliant!
Good location… Very good breakfast included in the price! Vegan and gluten free options
Stayed in May 2024
Reviewed: 7 May 2024
Tracey
United KingdomNothing not to like.
Very clean throughout. Lovely staff. Great location for the O2
Stayed in May 2024
Reviewed: 7 May 2024
Clare
United KingdomSmall leak in the shower room and needed repair on floor tile
Location, parking, room and staff friendliness. Gluten free breakfast options were excellent and unexpected
Stayed in May 2024
Reviewed: 6 May 2024
Graham
United KingdomBreakfast limited but adequate and apparently “complementary” but surely just included in price?
Location excellent ideal for The O2 Arena, convenient parking at a reasonable cost, room comfortable.
Stayed in May 2024
Reviewed: 5 May 2024
Insa
United KingdomNo aircondition at that time
The staffs are very friendly
Stayed in May 2024
Reviewed: 5 May 2024
Suzanne
United KingdomBit of a bun fight for the breakfast but staff were doing their best to keep everything topped up.
Have stayed previously when attending a gig at the O2 - great location, reasonably priced and rooms and facilities are great.
Stayed in May 2024
Reviewed: 4 May 2024
Anna
United KingdomNeeds more lifts as the waiting queue was too long.
Clean, spacious, breakfast was good.
Stayed in May 2024
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