12-14 Loudoun Street, Mauchline, KA5 5BU, United Kingdom
#1 of 3 hotels in Mauchline
Guests' ChoiceBased on 285 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
8.6
Facilities
9.0
Staff
9.7
Value for money
9.1
Free WiFi
9.1
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End of dialog contentReviewed: 25 April 2024
James
United KingdomN/A everything as expected
Room very comfortable and exceeded expectations. Food very good and the staff friendly and attentive
Stayed in April 2024
Reviewed: 21 April 2024
Cyril
United KingdomEnjoyed your evening meal.
Meal.
Stayed in April 2024
Reviewed: 18 April 2024
Deborah
United KingdomWe thought breakfast was included in the price but it wasn't
The room was nice so was the food
Stayed in April 2024
Reviewed: 17 April 2024
Louise
United KingdomThe only thing that wasn't so great was the traffic which the hotel can't help. I'm a light sleeper and we stay in the countryside so the traffic was noisy for me.
What a lovely little room we had, and all the little touches such as make-up cloth, bottle of water, heat protector for straighteners. Ear plugs. It was such a lovely place. It was decorated so lovely and we had a really lovely bathroom suite. The restaurant is amazing and beautifully decorated.
Stayed in April 2024
Reviewed: 17 April 2024
Linda
United KingdomThis is my second time. Staying here, I would have preferred the room I was given before. It was bigger, especially when there were 2 people staying in 1 room
Staff were very friendly
Stayed in March 2024
Reviewed: 15 April 2024
Ross
United KingdomHigh quality room. Very friendly, helpful staff
Stayed in April 2024
Reviewed: 22 March 2024
Adam
United KingdomThe main problem was the noise in the bedroom - there is zero sound proofing, so I could hear every slight noise from neighbouring bedrooms, the corridor, and the road. From other reviews, I was aware this could be a problem, and made sure there was no planned music in the bar, as I expect that would have been unbearable. Minor feedbacks would also be the very unpleasant smell in the stairwell. The bathroom also had a drain smell. Whilst the evening meal was nice, I thought it was little too expensive for what it was.
The staff were really friendly and helpful; definitely the best thing about this hotel. The decor was a good mix of contemporary and country, and everywhere was clean. A good breakfast at a reasonable price. Plenty of parking available.
Stayed in March 2024
Reviewed: 20 March 2024
David
United KingdomOnly downside was the car park is at the rear of the property, so if it's raining you're going to get wet.
Great staff, Great food.
Stayed in March 2024
Reviewed: 15 March 2024
Andrew
United KingdomNothing
Really well appointed and tasteful hotel
Stayed in March 2024
Reviewed: 10 March 2024
Malcolm
United KingdomNothing
The hotel was very clean and the staff were friendly and very polite
Stayed in March 2024
Reviewed: 10 March 2024
Rebecca
United KingdomStaff where fantastic and really helpful.
Stayed in March 2024
Reviewed: 8 March 2024
Mode101uk
United KingdomN/A
Stayed for 1 night. Room was great....large room/comfy bed/fantastic shower and a good selection of toiletries. Menu for dinner was extensive and the food that we chose was excellent. The cosy bar is great for some drinks at night. Breakfast was substantial and very tasty. Would definitely stay again and highly recommend the hotel.
Stayed in March 2024
Reviewed: 7 March 2024
Hugh
United KingdomFaultless in all aspects
Hotel was very comfortable, Nice decor , staff were efficient and friendly Good choice on menu Excellent breakfast
Stayed in March 2024
Reviewed: 1 March 2024
Chloe
United KingdomThe food was very good and exceeded expectation
Stayed in February 2024
Reviewed: 29 January 2024
Allan
United KingdomBit noisy at times from street, but just a very minor issue
Friendly and helpful staff. Large rooms perfect for working in
Stayed in January 2024
Reviewed: 25 January 2024
Crystal
United KingdomWe were staying overnight due to a family wedding. Staff very welcoming and accommodating, couldn’t do enough for you. A very professional service. The room was lovely and clean, bed was very comfortable I slept like a baby. Tea and coffee, toiletries, a “make up face towel” and spa style slippers! Breakfast was fresh, tasted perfectly fine we had the Scottish breakfast. Lovely bar area, everything was just super chilled to be honest. We were also staying at the same time as one of my cousins whose room was next door and we both said we will use this as a base when visiting family for sure. The price is very reasonable, lovely touch having a name to each room. Thank you for a lovely stay.
Stayed in January 2024
Reviewed: 29 November 2023
William
United KingdomLiked everything. Nothing not to like
The room was lovely . Staff where all 1st class and it was a nice warm overnight stay on a very cold night . And food was totally out of this world
Stayed in November 2023
Reviewed: 25 November 2023
Stephen
United KingdomNothing to dislike.
Historic old building with character based on the Robbie Burns heritage. Easy to get around.
Stayed in November 2023
Reviewed: 19 November 2023
Annie
United KingdomGreat staff made to feel welcome
Stayed in November 2023
Reviewed: 13 November 2023
Nicola
United KingdomNice helpful stuff, large comfortable room.
Stayed in October 2023
Reviewed: 30 October 2023
Linda
United KingdomWe don't feel there was anything.
We only have full skimmed milk and it was no problem for them to get us some in . Food freshly cooked and good choices
Stayed in October 2023
Reviewed: 28 October 2023
Antony
United Kingdomrooms a little small maybe have a walk in shower instead of a bath would make the bathroom much bigger
LOVELY FOOD BEST PORRIGE EVER STAFF SO WELCOMING WPOLD RECCOMEND
Stayed in October 2023
Reviewed: 9 October 2023
Sandra
United KingdomAm never disappointed at staying here, Natalie and her staff are lovely and helpful, the restaurant and food are lovely and the bedrooms with all the extra details in the room is perfect 🥰
Stayed in October 2023
Reviewed: 8 October 2023
Alan
United KingdomLast breakfast booking time was 09:15, could have done with another hour in bed
Friendly and helpful staff, great location forgoing to event in Mauchlin Club, comfortable room and excellent breakfast with fresh local produce.
Stayed in October 2023
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