111 Lammas Street, Carmarthen, SA31 3AP, United Kingdom
#10 of 15 hotels in Carmarthen
Guests' ChoiceBased on 461 hotel reviews
8.0Cleanliness
8.7
Comfort
8.4
Location
8.7
Facilities
8.0
Staff
9.2
Value for money
7.9
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 August 2021
Pricey54
United KingdomGoing up + down stairs due to poor physical mobility.
Very Good food. Good help from owners.
Stayed in July 2021
Reviewed: 14 August 2021
Graham
United Kingdomnothing to add
good breakfast cooked to order
Stayed in August 2021
Reviewed: 14 August 2021
Cleander
United KingdomThe room could have been larger but it is a historical building and this was part of it’s charm.
The hotel room was small but very comfortable. The staff were friendly and helpful. The food was amazing and exceeded my expectations. Would definitely recommend this hotel.
Stayed in August 2021
Reviewed: 11 August 2021
Ian
United KingdomRoom was small, bed mattress was uneven but I asked for it to be changed after the 1st night which the hotel did without a fuss, so better night sleep the 2nd night. paid parking right next door to hotel but you need to remember the times you have paid for and top up if needed to avoid a fine!
Friendly staff, warm welcome, excellent quality breakfast in a lovely light and airy dining room. Good dinner menu offered for small hotel, we eat in on the Saturday night and really enjoy the food we ordered.
Stayed in August 2021
Reviewed: 9 August 2021
Sophie
United KingdomNothing
Friendly staff, great meals, clean and comfortable
Stayed in August 2021
Reviewed: 8 August 2021
Sallie
United KingdomNone
Spotlessly clean and lovely staff
Stayed in August 2021
Reviewed: 7 August 2021
Jean
United KingdomHaving to ask for cleaning,milk coffee etc.but understand during pandemic od rating,during this pandemic.
Very good
Stayed in July 2021
Reviewed: 4 August 2021
Ian
United KingdomPre ordering breakfast. That's not meant to be negative.
Stayed in August 2021
Reviewed: 31 July 2021
Janice
FranceBit noisy after 12.00 on Sat night , but not too bad. Breakfast finished too early for the 'retired' traveller. Parking could have been an issue.
Staff were friendly and helpful. Food in the restaurant was excellent, highly recommend their Sunday lunch. Room was comfortable.
Stayed in July 2021
Reviewed: 27 July 2021
Gail
United KingdomLocation and cleanliness
Stayed in July 2021
Reviewed: 23 July 2021
Bob
United KingdomThe superior room felt very much like a standard room and the main staircase was a bit tricky for the less able (like me)
Staff were absolutely lovely. There was an obvious pride in how they attended to everything, always in a friendly, chearful manner. The newly refurbished downstairs was very nicely finished and breakfast was great (lovely soft poached eggs)
Stayed in July 2021
Reviewed: 19 July 2021
Melanie
United KingdomStayed over on Saturday night ....found the noise outside the hotel after closing time very loud so didn't rest much , so wasn't impressed tbh . Otherwise food & room amazing , but shower very small though ...
Food was amazing in the restaurant .....very clean + comfortable ..
Stayed in July 2021
Reviewed: 19 July 2021
John
United KingdomBreakfast was excellent and room was comfprtable.
Stayed in July 2021
Reviewed: 18 July 2021
Lidia
United KingdomI would have preferred that the room was a bit bigger but still had all the amenities I was expecting.
They were very accomodating with my dietary requirements and very friendly staff
Stayed in July 2021
Reviewed: 16 July 2021
June
United KingdomBed was a little bit hard .
The property is very well maintained and very clean. Staff were very friendly.
Stayed in July 2021
Reviewed: 15 July 2021
Marilyn
United KingdomThe room had a big extractor chimney right outside! I had asked for a quiet room and to be fair, it was explained to me on arrival that the extractor was switched off at 9 p.m., which it was. But as I was in the room in the evening, it wasn’t that relaxing until 9, as the window had to be kept shut. But there was a fan in the room.
The room was beautifully clean and comfortable. Excellent shower and toiletries. Breakfast was fine with a reasonable choice. A standard menu. The staff were a delight and there was a positive atmosphere inside the hotel.
Stayed in July 2021
Reviewed: 15 July 2021
Paul
United KingdomCar park small
Warm welcome. Managed to accomodate three kit cars in a small car park...the only slight negative.
Stayed in July 2021
Reviewed: 13 July 2021
Jill
United KingdomThe residents was very loud and didn't get much sleep as they where shouting by our window
The breakfast was really good location was great
Stayed in July 2021
Reviewed: 12 July 2021
David
United KingdomOther noisy guests returning late to their rooms
Friendly helpful staff
Stayed in July 2021
Reviewed: 10 July 2021
Green
United KingdomThe bedrooms are on the small size but not a problem, we didn't like the bed mattress as it didn't have much side support. The duvets were rather thick for summer use. Our room was noisy due to external noise- drunks shouting, bin men and street cleaning vehicle early in the morning. No evening meal available on our first nights stay.
The hotel reception and lounge are very nicely decorated and furnished, with comfortable chairs and sofas. The breakfast room is equally nicely decorated. Breakfast was really good. Excellent WiFi. Helpful staff.
Stayed in July 2021
Reviewed: 8 July 2021
Christopher
United KingdomI personally found the bed mattresses to be too soft, though this is a subjective assessment and I tend to prefer a firmer mattress.
Rooms were surprisingly spacious and well appointed. Staff were polite and accommodating. Breakfast was also very good, with a decently varied set menu (I had porridge with coffee and toast).
Stayed in July 2021
Reviewed: 2 July 2021
Brenda
United Kingdomlocation
staff
Stayed in June 2021
Reviewed: 27 June 2021
Michael
United KingdomBreakfasts were confusing for them, no semi skimmed milk. And no baked beans with a Full English? We pre ordered toast but had to ask again once we had food, so was half way through b4 we got some.
All else was as expected.
Stayed in June 2021
Reviewed: 27 June 2021
Jayne
United Kingdomits noisey of a nite time been in the town...pay and display parking by hotel that was abit of a pain you could only add 4 hours at a time.
hotel love food amazing staff very helpful and nothing to much trouble.covid limits things bar only had bottle beer....mask wearing otherthan sitting down.but its the norm.location in the town lovely.all meals served very hot beautiful.rooms clean .
Stayed in June 2021
Reviewed: 26 June 2021
Jim
United KingdomComfortable and a nice breakfast
Stayed in June 2021
Lima, Peru
Yiwu, China
Xagħra, Malta
Incheon, South Korea
Buenos Aires, Argentina
Tuoro sul Trasimeno, Italy
Weatherford, USA
Lanzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content