144 - 146 Tenison Road, Cambridge, CB1 2DP, United Kingdom
#31 of 37 hotels in Cambridge
Guests' ChoiceBased on 1013 hotel reviews
7.4Cleanliness
8.4
Comfort
8.2
Location
8.8
Facilities
7.5
Staff
7.5
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 26 April 2023
Hester
NetherlandsIt was a bit of a nuisance we didn't have access to the wifi in the evening, but the reaction of the staff was super!
I liked the room et all, the neighbourhood and the friendly managers of the place.
Stayed in April 2023
Reviewed: 25 April 2023
Ajsclm
United Kingdomroom was clean, staff were friendly, you get a digital key which lets you into the property at 3pm but works fine, complimentary tea and coffee in the morning
Stayed in April 2023
Reviewed: 25 April 2023
Sanchez
Austriathe bathroom is super small . you barely can seat on the toilet .
Stayed in April 2023
Reviewed: 24 April 2023
Sn
United KingdomStayed at this hotel on 2 separate occasions within a week so booked 2 different rooms. Some rooms are really small (Room 12) - bathroom so tiny that could hurt yourself at the corner of the sink. Steep and narrow stairs so not for people with check-in luggage. Not ideal for long stay more than 2 days because no kettle, fridge, wardrobe, air conditioning, chair/space to eat… Water tank in bathroom really loud overnight. Can hear people going up and down the stairs. Checkout time is 10am which is very early.
close to train station. clean and quite quiet.
Stayed in April 2023
Reviewed: 24 April 2023
Belen
ChileThe self-check-in process is a bit complicated, requires a 50 pounds safety deposit (by card, from one's phone) for each room. Bathrooms are ill-designed, without enough space for average-sized people (I'm 168 cm tall). In the photos there is an electric kettle in the room, and in reality there was none in the 2 rooms we booked. I sent a message to ask for one, but they didn't reply. There is no open reception desk either, so it is not easy to solve this kind of issue.
A house, approximatly 10 rooms. Self-check-in. Close to train station, reasonably clean, not too expensive.
Stayed in April 2023
Reviewed: 24 April 2023
Mario
EstoniaOne of the handles of the window was broken; thus, cold air was able to get it while the window was closed.
The entrance to the property was hassle-free. The room was small, but had everything necessary. The bed was comfortable.
Stayed in April 2023
Reviewed: 23 April 2023
Andressa
GermanyThe room is really small, and it can be especially inconvenient in the bathroom. The specifications said it was a 16sqm bedroom, but it was a lot smaller than that. My travel companion was tall (193 cm) and faced many difficulties when reaching the room or using the bedroom. Of course, we managed it, but it would be nice to get those specs straight since taller/overweight people might consider staying at the hotel. Accessibility is definitely an issue here.
The location is definitely helpful, no more than 5 minutes away from the central station. The room was impeccably clean, all installations functioned well. The bed sheets were comfortable and the bedroom is soundproof, so I had a very good night sleep.
Stayed in April 2023
Reviewed: 22 April 2023
Evgeny
United States- the windows are oldish and do not insulating the room well from the air and noise from outside (though the location is not too noisy anyways) - the bathroom is small, no room for toiletries
- great location, 4min walk from the train station - quick and easy self-checkin/checkout - room was clean
Stayed in April 2023
Reviewed: 22 April 2023
Abigail
United KingdomNo hand towel or bathmat in bathroom, TV had no signal (we could watch Netflix so no big deal) overhead shower head unusable as was faulty and sprayed everywhere (there was a small handheld one that was fine), no drinks making facilities in room (although there were downstairs at limited times). The biggest one was no housekeeping for the 3 nights we were there. Would have liked toilet roll replaced and bins emptied at a minimum. Everything cost extra - left luggage, parking and contacting them out of hours has a threat of £50 fine unless an emergency. We didn't think hand towels and loo roll constituted an emergency but would have been nice to have.
Great location, very clean and nice room and bathroom, comfy bed, quiet in the evening, easy check in and door code system, nice staff at the limited times they were on site
Stayed in April 2023
Reviewed: 18 April 2023
Stacey
United KingdomWasn’t completely clean and had issues with the shower tray filling up and taking a while to drain.
Location was great. modern and fresh inside.
Stayed in April 2023
Reviewed: 17 April 2023
Tracey
United Kingdomno tea and coffee in the room
clean and modern
Stayed in April 2023
Reviewed: 17 April 2023
Julie
Hong KongDifficulty contacting someone as I did not have a towel in my room. Left a written message on the door and it was sorted when I returned. No readily available hot water for drinking/making tea etc. It is available with tea and coffee, but someone has to be there.
Excellent location. Clean Light Comfortable
Stayed in April 2023
Reviewed: 17 April 2023
Ann
United KingdomAs an early riser, I would have liked the ability to make a cup of tea at will
Stayed in April 2023
Reviewed: 16 April 2023
Li
United KingdomIf the table would be bigger then it would be better.
The location here is near the Cambridge train station and the room is generally clean.
Stayed in April 2023
Reviewed: 15 April 2023
Gail
United KingdomI was not very happy with the check-in this time. There seemed to be a problem regarding checking in using the app. which I had not used. I mentioned that this was my 3rd time staying at the hotel just as another guest arrived to check-in. I got completely overlooked/ignored even though the next guest also had not used the app. and had also experienced a problem checking-in. No apology was given for keeping me waiting and I felt that I was being dismissed. I missed the friendly, helpful welcome I had on the last stay and the cup of tea!
I have stayed at the hotel previously and appreciate consistency i.e. comfortable bed, spotlessly clean bathroom. It is conveniently located for my workplace
Stayed in April 2023
Reviewed: 30 March 2023
Andrew
United KingdomEasy check in, provided space for parking, close to my night out! Room was comfortable, met expectations!
Stayed in March 2023
Reviewed: 29 March 2023
Morganized
United KingdomQuite noisy from traffic and upstairs guests, a lot of light through the windows at night made it even harder to sleep and the front door was unlatched 80% of the time, so security is a bit suspect. Someone tried to enter my room in the night, without success, fortunately.
Very central location, decent size room.
Stayed in March 2023
Reviewed: 27 March 2023
Andrew
United KingdomPossibly the smallest bathroom in the world, couldn't use the sink with the door closed. The lack of tea/coffee making facilities in the room, coffee only available downstairs from 8am Bedside lights didn't work, raised on day 1 but not fixed, and one bedside "table" was missing.
Clean, comfortable room and the hotel is in a good location. The online check-in and key code access worked and parking instructions spot on.
Stayed in March 2023
Reviewed: 26 March 2023
Veronica
IrelandCost 20 pounds sterling for parking which is not good and also a deposit which will be refunded which I thought should have been advised on booking. com
Stayed in March 2023
Reviewed: 25 March 2023
Federicols
United KingdomI didn't have access to a kitchen. It isn't very close to the centre
very clean and modern room. Very easy automatic check in and check out.
Stayed in March 2023
Reviewed: 24 March 2023
Eschizas
United KingdomThere was a persistent water leak from the bathroom ceiling which meant the floor of the bathroom was wet and water dripped onto me if I tried to wash my face or brush my teeth. Additionally there were no instructions for accessing the guest WiFi.
The property itself is well presented, the room was spacious and the bed was large. Decor was tasteful. Entry code system was very convenient. More than anything else though the location is perfect.
Stayed in March 2023
Reviewed: 23 March 2023
Sonam
United KingdomEnsuite was so small the door couldnt even close. Barely any room to get into the shower. Definitely not suitable for anyone with mobility issues.
Bed was comfortable. Great location. Great additional facilities such as bottle of water and communication from staff
Stayed in March 2023
Reviewed: 21 March 2023
Zbigniew
United Kingdomall ok
Stayed in February 2023
Reviewed: 18 March 2023
Aj
United StatesSpacious, clean room. Perfect for a short stay.
Stayed in March 2023
Reviewed: 16 March 2023
Caitlin
United KingdomThe rooms need deadbolts or chains that can only be operated from the inside. As a solo female traveller, this would make me feel MUCH safer. As it was, anyone with the code could have entered at any time. Also, what is this bizarre boarded-up door situation in my photo 😅 gave quite a creepy vibe just outside my room..
No frills hotel for a great price, good for work travel. My room was quiet despite being right near the train station - good location to reach anywhere in central Cambridge. The room was nicely decorated and comfy bed.
Stayed in February 2023
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