Only issue was the bathroom. Shower temperature changed frequently whilst in use and I almost burned my back. Taps in the sink too close to the sides of the sink so you couldn't get hands under the stream of water. No anti slip mat in the bath.

All staff helpful, friendly and professional. Breakfast was delicious, plentiful and with plenty of choice. Bed was comfortable and large. TV a good size and conveniently placed. Good shower, electric towel heater (v. useful). Plenty of plug sockets. MUGS not cups...yay!!! Nice area (golden triangle) and very convenient for visiting family and walking into town. Will definitely book here again!

Stayed in May 2024

None

The staff were incredibly helpful and polite, and the hotel and room were spotlessly clean, providing excellent facilities during our two-night stay. The hotel generously allowed us to use their car park before and after check-in, saving us the trouble of finding alternative parking in town. Although we didn't dine at the hotel, the facilities looked outstanding. I highly recommend this hotel and would gladly rebook if I return to Norwich.

Stayed in May 2024

Parking can be a challenge!

Lovely hotel and very comfortable. Great food at the restaurant!

Stayed in May 2024

Absolutely nothing

Lovely room (free upgrade, thank you!) great staff and delicious breakfast.

Stayed in May 2024

The dinner was poor.... roast spuds like dry bullets.....

Room was lovely and spacious Breakfast was really good

Stayed in May 2024

Access to car park

Very good hotel clean and comfortable

Stayed in April 2024

The bath/shower I feel was an accident waiting to happen, there was no slip mat or handrail to susport, No water supplied in the room which would have been a welcome especially as it was so hot The kettle is to big to fill in the sink, needed to fill a cup then pour into kettle The iron was a travel iron and not a full size, There is parking but not a lot, unless you arrive early which as experienced stayers we are aware of, there is off street parking but can be. Bit of a walk,

Breakfast was lovely as always We have stared several time over the last couple of years,so we know the form, however there was no invite/ explanation to the breakfast bar/juice etc, which I also notice either around me were also not invited to I has requested a room with a bath and feather free pillows which I was delighted to have been blessed with both. Thankyou very much appreciated

Stayed in May 2024

The room was very small . The first morning waited an hour for breakfast ,not great service . Improved 2nd day ...

Location very quiet but within 15 min work to city centre , hotel very clean and welcoming.

Stayed in May 2024

The shower was in the bath, which might not suit everyone. The sound insulation isn't great and the water pipes a bit noisy, but they are probably more noticeable because of the quiet location of the hotel.

The location of the hotel gives great access to the city centre on foot/bus and quick access elsewhere by road. The bar and restaurant area is very pleasant, with an outside seating area. The staff were excellent and always helpful. It was real service with a smile. Breakfast and evening meal were consistently good. I was in a single room, which was a good size and had everything I needed.

Stayed in May 2024

Water pressure on the ground floor is fierce indeed - a warning notice in the bathroom might be an idea.

Staff are very friendly and helpful - it is a very nice environment to stay in. And in a really interesting part of town.

Stayed in May 2024

Nothing

Everything it was lovely clean the staff were all so friendly and helpful

Stayed in May 2024

Lovely hotel! Clean and comfortable, and our room felt fresh and clean.

Stayed in May 2024

Nothing to dislike.

Everything! Great location, close to Norwich city centre and to Norfolk and Norwich Hospital with excellent bus transport available but still very quiet. It was exceptionally clean, the bed was very comfortable and there was a desk in the room which was very useful. The people who work there are also very helpful and friendly. The bistro attached serves great food (very generous portions) at reasonable prices. I had booked breakfast as well and the breakfasts are excellent too - a cold buffet as well as a good selection of hot meals to order. The bistro is so good that we’ve been back to eat there, without staying.

Stayed in April 2024

Small room overlooking the carpark. Carpark was full so I ended up parking on the road and receiving a notice from the neighbours asking I respect their private lane and not to park there.

Clean and comfortable room which served its purpose. Restaurant was nice and served a tasty, hearty breakfast

Stayed in March 2024

There wasn’t anything we didn’t like

The bar

Stayed in April 2024

very clean and comfortable.. staff very friendly

Stayed in March 2024

Room needed some dusting especially above the curtain rails and raw plugs still in wall where curtain rail has been changed. We could hear a lot of noise from the adjoining room, the adjoining door did not provide enough sound insulation.

Room was a good size, and shower was good. Dinner and breakfast was good.

Stayed in April 2024

Excellent breakfast and evening meal. Good sized portions and fresh.

Stayed in April 2024

We didn’t feel massively welcomed at brunch but just a minor niggle. Our room was right on the car park but this didn’t bother us at all as we weren’t there that long but I guess if you wanted a view you might be disappointed!

Very cute hotel situated about 15 mins walk from the centre of Norwich. We stayed in one of the rooms in the annex which was a good size, clean, quiet & comfortable. They were very accommodating in allowing us to have brunch rather than breakfast with our son who is at university here. Lots of parking.

Stayed in April 2024

Nothing not to like

Clean and tidy

Stayed in April 2024

Can’t fault it.

All good. Lovely room, friendly staff, great breakfast, quiet neighbourhood but close to the city centre.

Stayed in April 2024

Room was abit cold and heater didn’t do much as big rooms

Great food and very accommodating of my diary intolerance

Stayed in April 2024

Cooked Breakfast was a little small for cost.

Friendly homely atmosphere. Room clean and comfortable. Breakfast selection good. Evening meal, reasonable selection and well presented. Staff very helpful and not overbearing.

Stayed in April 2024

Some of the restaurant menu prices are i feel a little high but in fairness the quality and taste of the food has always been very good.

Clean room with very comfy bed. Booked the executive single and bed feels like a small double so plenty of room for us single business travellers. Restaurant food (evening meal & breakfast) very tasty. Stayed here a few times and staff always friendly. Not had a bad trip.

Stayed in April 2024