Pillows

Location Warm Restaurant was lovely

Stayed in April 2024

Very small shower.

Nice clean room, comfy bed, friendly staff

Stayed in April 2024

You get what you paid for.. we stayed in the Alexander building which was very old. It didn't have an elevator. Some things in the bathroom were rusty and moldy. The TV would turn on and off by itself .... The walls were thin and you could hear the room next door.

The hotel was by the river ness and the view was mesmerizing. Just a few minutes walk from the city centre and 10 minutes walk from the train station. The staff were friendly and professional. The bed was very comfortable. The room size was reasonable and spacious enough.

Stayed in April 2024

Shower head couldn’t be adjusted ( not assembled correctly). Would have liked more tea bags in the room.

Size of room was good and so was the walk in shower. Dinner and breakfast were excellent and all the staff were friendly and helpful. Free car parking on site.

Stayed in April 2024

Some indication that the hotel was over several buildings in a line down the street would have been beneficial before booking especially if residents have poor mobility. Our room was the furthest you could get from the restaurant requiring a brisk walk in coats with umbrellas in the cold wet weather to get to breakfast.

Room and en-suite was well appointed and clean. River view was good. Waterside restaurant was pleasant with friendly staff and with river views too. Entire site well maintained and attractive. An excellent location for the centre of Inverness.

Stayed in April 2024

Room was cramped, no mirror in the room so my wife could not dry her air near a mirror - the only mirror was in the bathroom but there was no electric plug for the hair dryer.

Great location, breakfast excellent, hotel comfortable.

Stayed in April 2024

The only downside was the pillows were not the most comfortable.

The location was perfect, and parking was easy. Great size room and bathroom. Beautiful river view.

Stayed in April 2024

Overnight stay to attend ceilidh in the hotel. It was a perfectly good stay, could park overnight for free outside till 10am, cheerful staff, good breakfast and very convenient for the ceilidh.

Stayed in April 2024

Clean, comfortable, safe and excellent location. All basics provided.

Stayed in April 2024

One morning our water was cold in shower.

River view, very quiet & friendly staff.

Stayed in March 2024

Great location, was chosen for the short walk from/to Eden Court Theatre. Staff were friendly, welcoming and helpful. Right next to River Ness, plenty of parking and a short walk from Inverness Centre.

Stayed in April 2024

They skipped cleaning the room one day

Very good location and breakfast. The room was spacious and comfortable. We had dinner in the restaurant, it was all delicious and the place is nice.

Stayed in April 2024

Great location, nice room

Stayed in April 2024

Nothing, perhaps car park needs bit of attention

Large hotel in separate buildings, not what i expected But great place to stay

Stayed in April 2024

This wifi was not working well at all anywhere in the room.

This booking was the best we've had out of the 5 locations during our one week trip to Scotland. Amazing location, big room, amazing staff, great breakfast. Really close to the city center (5 mins of walking). We would come here again for sure.

Stayed in April 2024

It comprises a row of houses that have been developed as part of the hotel. Consequently it has no heart. Car parking wasn’t signposted and was in a different Road. Room was hard to find due to a complete lack of signposting from the car park.(If only the staff member had poured out that there was a map inside the room key holder! ) One had to walk along the road to the restaurant which meant we got wet as it was raining. Restaurant (buffet breakfast) was busy. No choice of eggs… just scrambled. Tomatoes had turned to mush. Staff disinterested.

Room was lovely. Spacious. Mattress was okay, not especially comfortable. Lacked extras such as face flannel, extra glass for water, bottled water.

Stayed in April 2024

The cold plates from the buffet breakfast, the “hot” part of the buffet was warm not hot, the additional charges for things like pancakes, overall poor selection for breakfast.

The central location, the combined brewery, the view from my room, outstanding cleanliness.

Stayed in March 2024

River view room was modern and refurbished. Good value for money and great location with free parking.

Stayed in April 2024

If you are not good with stairs but sure to ask for a ground floor room.

The property has many different building and all are very quaint. Breakfast was very good. The staff are very friendly

Stayed in April 2024

The stairs

The view and proximity to town

Stayed in April 2024

Bed duvet was too heavy to move. Room ambience and lights were bit dull

Amaizing location, couldn't be better.

Stayed in April 2024

Great location for exploring Inverness and the surrounding area. The staff were friendly and helpful. There was a good selection of food for breakfast and the room was clean and had everything that we needed.

Stayed in April 2024

I was staying in the building Waterside, and I think the place need a little refreshment, quite old.

The location is perfect, just by the News bank, nice little walks. Good place to enjoy drinks outside

Stayed in March 2024

Nothing, we enjoyed our stay.

Breakfast was very good, staff friendly and helpful. The location was excellent our room overlooked the river. A lovely bar behind the reception, Stuart was very friendly and helpful.

Stayed in April 2024