Excellent location overlooking river, walking distance tto shops and restsurantst. Large comfortable room

Stayed in May 2024

The room was a bit warm & I had to kept the window open at night - but the weather was warm. If it had been usual Scottish weather the room would have been very cosy

It was right on the riverfront & was quiet & comfortable but within close walking distance of the city centre.

Stayed in May 2024

The breakfast service is chaos. Easily sorted by starting at 7pm rather than 8 pm and he is g staff who look like they know what they are doing

Stayed in May 2024

Nothing comes to mind.

The location and layout of facilities.

Stayed in May 2024

Confusing signage 😬

Central location and beer garden

Stayed in May 2024

The bed was a bit hard.

Location, breakfast

Stayed in May 2024

No personality of its own. Staff quite distant: probably comes down from the owners/management. Pretty boring all in all.

Great location.

Stayed in May 2024

Only minor was price and pillows a bit soft. Everything else was great

Location and staff were awesome

Stayed in May 2024

Crack between the door, so it was not soundproof. Wore ear plugs during the night. View directly into a grey wall. Major creaking from the floor in our room.

Clean room. Good breakfast, lovely staff. Close to city centre.

Stayed in April 2024

Can’t really think of a negative, maybe that there was no bath in my room , but I chose to have a view of the river over that . Only thing that wasn’t right, the lamp at the dressing table was broken and the mirror was a bit dodgy, didn’t affect my experience but it may others .

I thought the room was lovely, comfortable bed , shower that’s powerful & hot ( I’ve experienced the opposite) The view from the room was beautiful. Plug points are in sensible places, eg beside a mirror or bedside ( again I’ve experienced otherwise) Also I liked that the room was not stifling , again most hotels be stayed in are way too warm! Food was exceptional, breakfast, one of the very best I’ve ever had, especially the haggis! I also used the Waterside restaurant, was not disappointed, food was beautiful & the cocktails were really delicious too.

Stayed in April 2024

Breakfast was extremely chaotic

Lovely room with a view across the river, very pleasant

Stayed in April 2024

Our room was located in one of the outer buildings. Car park was located behind the building and it was easy to get into our room. Location was right along the river so it was great to just sit and watch. We also did the distillery tour next door and that was fun. We wanted an afternoon drink and the bar wasn't open so we had to walk to the hotel next door - highly reccomend that as well. Hotel restaurant was very tasty and easy.

Stayed in March 2024

Pillows

Location Warm Restaurant was lovely

Stayed in April 2024

Very small shower.

Nice clean room, comfy bed, friendly staff

Stayed in April 2024

You get what you paid for.. we stayed in the Alexander building which was very old. It didn't have an elevator. Some things in the bathroom were rusty and moldy. The TV would turn on and off by itself .... The walls were thin and you could hear the room next door.

The hotel was by the river ness and the view was mesmerizing. Just a few minutes walk from the city centre and 10 minutes walk from the train station. The staff were friendly and professional. The bed was very comfortable. The room size was reasonable and spacious enough.

Stayed in April 2024

Shower head couldn’t be adjusted ( not assembled correctly). Would have liked more tea bags in the room.

Size of room was good and so was the walk in shower. Dinner and breakfast were excellent and all the staff were friendly and helpful. Free car parking on site.

Stayed in April 2024

Some indication that the hotel was over several buildings in a line down the street would have been beneficial before booking especially if residents have poor mobility. Our room was the furthest you could get from the restaurant requiring a brisk walk in coats with umbrellas in the cold wet weather to get to breakfast.

Room and en-suite was well appointed and clean. River view was good. Waterside restaurant was pleasant with friendly staff and with river views too. Entire site well maintained and attractive. An excellent location for the centre of Inverness.

Stayed in April 2024

Room was cramped, no mirror in the room so my wife could not dry her air near a mirror - the only mirror was in the bathroom but there was no electric plug for the hair dryer.

Great location, breakfast excellent, hotel comfortable.

Stayed in April 2024

The only downside was the pillows were not the most comfortable.

The location was perfect, and parking was easy. Great size room and bathroom. Beautiful river view.

Stayed in April 2024

Overnight stay to attend ceilidh in the hotel. It was a perfectly good stay, could park overnight for free outside till 10am, cheerful staff, good breakfast and very convenient for the ceilidh.

Stayed in April 2024

Clean, comfortable, safe and excellent location. All basics provided.

Stayed in April 2024

One morning our water was cold in shower.

River view, very quiet & friendly staff.

Stayed in March 2024

Great location, was chosen for the short walk from/to Eden Court Theatre. Staff were friendly, welcoming and helpful. Right next to River Ness, plenty of parking and a short walk from Inverness Centre.

Stayed in April 2024

They skipped cleaning the room one day

Very good location and breakfast. The room was spacious and comfortable. We had dinner in the restaurant, it was all delicious and the place is nice.

Stayed in April 2024