The apartment was comfortable and clean, with excellent facilities. Two very minor maintenance issues were dealt with quickly and courteously. The staff were exceptional and very helpful, and caring when I was not feeling well.

Stayed in April 2024

Bed was smaller than usual for 2 person, towels were not so clean, we wanted to be changed

Location of hotel was excellent, very close to Subway, bus stops and hyde park. Kitchen was very userfriendly, we have 2 year old boy and kitchen saved us :). Stuff was very friendly. We want to stay here again, location was sade for late night.

Stayed in April 2024

The floors were very creaky, I hope we didn’t annoy the people below us! The double bed took a bit to get used too only because we have a super king.

Fabulous location to Paddington Station. Lovely sized apartment with everything we needed. Bonus complimentary breakfast was unexpected and appreciated. Very warm and comfortable with the heating.

Stayed in April 2024

The wardrobe was small and very old. Towels and sheets were not changed

Great location. Friendly staff.

Stayed in April 2024

It got a bit too warm in the top bedroom during the night.

The versatility of the property was good and the location was great.

Stayed in April 2024

I expected to have more service. When I checked out and I got three luggage. I were waiting for tax to come and there were three people at reception, but no one gave me a hand. I felt very disappointed

great location and very convenient. There are lots of underground stations, train stations, bus station around. Only take two stops to Notting Hill.

Stayed in April 2024

Great space and excellent location. Comfortable and the kitchen was perfect

Stayed in April 2024

The heat in the general areas, corridors lifts etc was very high for us. Only one comfortable chair in the apartment. The "rain shower" could have been stronger.

For our purposes, travelling with dogs the location was excellent, close to Hyde Park & near to a Tube station allowing us to travel around London. Our apartment had plenty of room & it was equipped with all the basics you require in the kitchen area. Staff were all very pleasant & helpful.

Stayed in April 2024

View we had - inner yard with tubes. But it wasn’t noisy, so we could open windows for ventilation. Actually, it was ok with view, we didn’t spend much time in room.

Good location. Yes, it’s not close to the most of “must-see”s but close to Hyde Park, Paddington and Lancaster Gate metro station, so no problem to get anywhere. We had two rooms apartment, couch in a bigger room wasn’t super comfortable, bed was ok. In the kitchen we had everything to cook breakfast if needed. So, everything was good.

Stayed in April 2024

Everything seemed OK to be honest

Rooms were nice and roomy. Comfy bed and rooms were all tidy

Stayed in February 2024

Shower very small Difficult to get in and out

Close to everything Staff very helpful

Stayed in March 2024

Unfortunately finishings weren’t great, areas of damp and

The location was great

Stayed in February 2024

Our room wasn't ready when we checked in at the right time..

The area. Welcoming staff.

Stayed in December 2023

Kitchen no stove hood

Location accessibility is great

Stayed in January 2024

Linen change only one time a week.

Nice, large and warm room. Hotel position is next to the Tube (200 m walking distance) and to Hyde Park. Very friendly and helpful staff.

Stayed in December 2023

n.a.

We were received with great friendliness by the person at the reception, showing availability for whatever we needed. The room was lovely and perfect for a couple. It had 1 bathroom, a kitchenette, and an area with a sofa and TV. We didn't have breakfast, but at the reception, there was juice and a snack for us to eat, which we found quite nice. After check-out, we were able to stay and work in the reception area! It was also nice! It was only one night, but we recommend it! 🇵🇹

Stayed in November 2023

The bed was pretty uncomfortable. It felt like the room could have done with a bit of a deeper clean and some of the facilities needed modernising as well as some of the furniture.

Location was great, the room was a good size and the facilities in the room were good (in terms of what was there not quality) . The staff were amazing and we would come again. Very helpful holding luggage etc for us.

Stayed in December 2023

Bit tired in places and some furniture seemed worn.

Good location and they have everything you need. When I had a problem working the oven , the staff were great at getting it all sorted.

Stayed in November 2023

It was an issue with our door locker - it didn't work, so we have to ask each time staff member to open our door with their key.

Great location - 5 min walking distance to Paddington station and 5 mins walk to Hyde park. Clean, all the necessary facilities in the room.

Stayed in December 2023

Location is great and the room comfortable.

Stayed in December 2023

No provision of paper slippers

Allow early check in after a long haul.

Stayed in December 2023

Room was a bit tired and road noise

Location and the size of the rooms

Stayed in December 2023

Room wasn’t serviced during a 5 night stay, I would expect clean towels and change of bedding at least once during the stay, especially at the rates that were charged

Good location

Stayed in December 2023

Bin had not been emptied form last guests and hand soap & shower gel empty.

Perfect location just a five min walk from the tube station.

Stayed in December 2023