It needs a little bit of a refurb. Eg new carpets, bathrooms etc

Location to Hyde park, Lancaster tube & Oxford street.

Stayed in July 2023

The property is in a fantastic location. So comfortable, and really quiet. Added bonus of washing machine, dishwasher, fridge and cooker. Really impressed!

Stayed in July 2023

There is no any air conditioner which somehow would be concerning during hot summer. Yet, an electric fan is provided so it will not be very stuffy. Another thing to be mention is that the room is a bit dim so lighting would be another concern.

Everything is well organised

Stayed in June 2023

Had to wait to get into the room on arrival

They treated us to a gift of a bottle fizz and chocolates for our joint birthday celebrations

Stayed in July 2023

Needs some maintenance

Great check in

Stayed in July 2023

Very poor shower needed a new head covered in limescale. Would have expected better for the price paid.

Excellent location comfy beds

Stayed in July 2023

Looking a little tired in areas

Location was superb! Bed was super comfy!

Stayed in June 2023

It was spacious and a comfortable stay.

Stayed in June 2023

Great location best transport and restaurants.

Stayed in May 2023

A Microwave and lighting on the desk would have been helpful

No breakfast

Stayed in May 2023

No hangers in the wardrobe, had to ask for more towels- but these were minor faults.

The location was great next to two underground stations. Right across from a small park so nice and quiet. Stayed in a one bed apartment, plenty of room, comfy bed.

Stayed in May 2023

sound isolation

room, location

Stayed in May 2023

It didn't have air-conditioning, and it was slightly hot for London

The place was clean and comfortable, the staff were great, the location was perfect

Stayed in May 2023

Had a good little kitchen.

Stayed in May 2023

The room was very small and it was a one-off but there were rubbish bags in front of the lift for almost a whole day after housekeeping, which smelled really bad

Location was good and staff were friendly

Stayed in April 2023

Honestly, the location, the room, the quiet, the view, close to Hyde Park .

The location was excellent. Close to the train and bus stations. Room equipped with all needs, especially the kitchen.

Stayed in May 2023

I had to remove the limescale from the showerhead to get a decent shower. Needed to be careful on the spiral staircase.

Great location for what we wanted - close to Paddington Station and Hyde Park. Accommodation comfortable with kitchen essentials provided.

Stayed in May 2023

Lack of storage space

The staff The location

Stayed in May 2023

The room was not cleaned. Huge stain the carpets. The walls were scratched. There was mold in the shower and the sink faucet was spraying everywhere. The soap labels in the shower were illegible. Clearly no one had seen the apartment before we arrived. How is there is no closet? How are there no hangers for clothes? One of the 3 coffee cups was broken, cleaned and put back into the cupboard for re-use (why?). The floor slopes significantly. This is not what we expected. Very disappointing.

The location, the tall ceilings, the view and the very friendly staff.

Stayed in April 2023

Room was clean but hotel facilities are not very clean. Staff was ok - not bad but not exceptional - they do their job - nothing more/nothing less. - Facilities (Stairs etc) are not very clean and equipment are somewhat basics. I would come back but would not remember this place as the most beautiful hotel I have been into - went end of April and room isolation was poor. We were cold inside our room while it was ~10 degrees outside which is not very cold indeed. I am not sure i would come during Winter

Very well located if you arrive from Heathrow and close to Oxford Street / Hyde Parc (2’ from Lancaster Gate station). Bed was good

Stayed in April 2023

bathroom had lots of broken tiles on the floor. had some kitchen items good for a longer visit- but there was no milk for tea, and for a one night stay you don’t really want to go grocery shopping.

excellent location

Stayed in April 2023

The room was slightly slanted which was a little discombobulated. There were no bedside lamps which was weird when trying to go to sleep we'd have to get up to turn off the big light.

Room was a good size, had a nice kitchen and a beautiful view. Receptionists were attentive and helpful. Lobby is very beautiful and modernized. Location was great for picking up public transportation and located near a lot of good restaurants and breakfast spots.

Stayed in March 2023

couldn’t get shower to work properly - no hot water to have a shower.

location close to Paddington station and lots of nice coffee shops and restaurants around.

Stayed in March 2023

We have stayed for 4 nights. On the first night, the shower water was just warm. On the second and third nights, we had to take the shower without warm water. We reported it to the reception the day after and the situation improved. We could enjoy hot shower.

The location is perfect. Very close to Hyde Park and also the Lancester Gate / Paddington Tube station. I almost went to the Hyde Park every morning for jogging as long as the weather was fine. I stayed in the premium studio apartment which is well equipped with the necessary facilities - oven, boiler, fridge, washing machine, It is at the central of London and it is easy to go to anywhere you want.

Stayed in March 2023

no water offered.

clean, easy check in, easy check out, convenient to train station.

Stayed in March 2023