St Michael's Road, Maidstone, ME16 8BS, United Kingdom
#13 of 13 hotels in Maidstone
Guests' ChoiceBased on 213 hotel reviews
6.6Cleanliness
7.1
Comfort
7.0
Location
7.9
Facilities
6.6
Staff
8.2
Value for money
7.0
Free WiFi
7.0
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End of dialog contentReviewed: 23 May 2024
David
GermanyThe room was large with opening windows. Bed firm but comfy. We had evening meal but not breakfast. The meal was what we ordered and very tasty. Check in and out went well. En suite had everything. In summary I would use again when in the area.
Stayed in May 2024
Reviewed: 23 May 2024
Louie
United KingdomA little bit dirty but not to much to spoil my time
Spacious comfy and lovely staff
Stayed in May 2024
Reviewed: 19 May 2024
Farley
United KingdomThere was a hole in the wall, wrong size toilet seat & ill- fitting bathroom door. Only 4 small pots of milk.
Convenient car park, comfortable bed
Stayed in May 2024
Reviewed: 18 May 2024
Edward
United KingdomMy daughter was along the hall from my sister and I and to walk along you could of got high on the weed that the other people staying there place had to bring my daugter to our room because a couple were arguing we had to wait for it to settle down
Did not have breakfast had evening meal with more of our family could not fault staff very nice and friendly would have liked more of a selection on food but we we had was ok
Stayed in April 2024
Reviewed: 17 May 2024
Peter
United KingdomHelpful management and staff
Stayed in April 2024
Reviewed: 6 May 2024
Christine
United KingdomThe heating was on and didn't need to be we had to have the windows open all night. It was very dusty. Water supply very slow and toilet would only flush properly unless we kept pressing it. And also I would maybe suggest having a big bottle of water in the room for the kettle as its sterilized
The bed was very comfortable and clean
Stayed in May 2024
Reviewed: 22 April 2024
Sharon
United KingdomMould on ceiling in bathroom. Tea cup was stuck to saucer. Was water in kettle, should have been empty as could have been sitting there for days. We had to ask for towels and they didn't look nicely folded,were hard and weren't soft.
The beds were comfortable
Stayed in April 2024
Reviewed: 13 April 2024
Donna
United KingdomN/a
Lovely staff
Stayed in April 2024
Reviewed: 13 April 2024
Edmund
United KingdomLarge double room tastefully decorated with comfortable bed and pillow. WiFi bit patchy occasionally but overall good enough. Staff friendly and breakfast used good quality bacon and sausage.
Stayed in April 2024
Reviewed: 22 March 2024
Vinata
United KingdomRoom was a bit tired, but it did the job and the wifi was excellent
Really nice, friendly and helpful staff. Well located and a shop a few minutes walk away
Stayed in March 2024
Reviewed: 19 March 2024
Clive
United KingdomSink was missing plug so shaving was difficult also shower missing hot tap water connection so again difficult to shower
Breakfast was cooked well Staff very friendly
Stayed in March 2024
Reviewed: 15 February 2024
Bishop
United Kingdomquite a few random staircases through the building BUT by request we were offerd a groundfloor bedroom with a parking bay right outside it
breakfast
Stayed in February 2024
Reviewed: 25 January 2024
Tom
United KingdomI accidentally left my phone charger plugged in in my bedroom. A friend who lives a few doors down kindly volunteered to retrieve it for me that same day, but was told nothing was found. He persisted and asked again a few days later, but still nothing traced. Sadly this indicates that one staff member at least might be light-fingered, as it was too soon to have been the next guest. Nevertheless, due to the other positive factors, I'd still stay here again (but be extra careful not to leave any property!).
Convenient suburban location but near to Maidstone town centre. Relaxed atmosphere and generally comfortable looked-after accommodation. Excellent value in today's inflated hotel market.
Stayed in December 2023
Reviewed: 9 January 2024
Amanda
United KingdomDingy
In right area
Stayed in November 2023
Reviewed: 4 January 2024
Carol
United KingdomThe quilt was too small for the king size bed!
Location
Stayed in January 2024
Reviewed: 7 December 2023
Neil
United KingdomStairs.
Very comfortable bed.
Stayed in December 2023
Reviewed: 18 November 2023
David
United KingdomThe reception staff were a little unfriendly. I arrived at 14:30, 30 minutes before booking in time. The man on reception bluntly said: You cannot book in until 15:00. It would be nice if he said your room is not ready yet, I will let you know when it is ready. A
The hotel was convenient for Maidstone town centre.
Stayed in November 2023
Reviewed: 6 November 2023
Pamela
United KingdomI understand this hotel has ongoing change of ownership, which can't come soon enough. No shower head, shower tray not draining away, radiators not working and inadequate bedding.
The customer service and the food were very good and location excellent.
Stayed in November 2023
Reviewed: 4 November 2023
Leeonie
United KingdomNo hot water when trying to shower in the morning 😔
Lovely location
Stayed in October 2023
Reviewed: 3 November 2023
Andrew
United KingdomFood,poor,over priced for what was servedi⁸
Comfy room,warm,good
Stayed in November 2023
Reviewed: 2 November 2023
Carl
United KingdomBeds were comfortable. Shower was good. The staff were friendly and helpful.
Stayed in November 2023
Reviewed: 1 November 2023
Zachary
United KingdomIt was cold during my visit and it seemed the radiator did not work and could not be adjusted.
The staff are friendly, the room is fairly well equipped with an ensuite bath room with a very large bath. The restaurant/bar has very nice food and a good selection of drinks. This is my go to hotel in Maidstone.
Stayed in October 2023
Reviewed: 31 October 2023
Helen
United KingdomThe windows were dirty.
The staff, the breakfast choice.
Stayed in October 2023
Reviewed: 29 October 2023
Martyn
United KingdomDecor and bedroom furniture is a bit dated and lighting could be improved.
Location was amazing
Stayed in September 2023
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