In the rooms you heard everything that was going on in other rooms. Breakfast is very limited

Raj and his banter

Stayed in October 2021

The room had one towel and the shower could do with a deep clean

Checking in was excellent and flexible

Stayed in September 2021

Tidy Clean Comfortable Rooms good Value for Money

Stayed in September 2021

Lamb sausages on breakfast were not to my taste , the poached eggs were full cooked .

Stayed in October 2021

The kettle was complicated to operate - a normal kettle would be easier. The bathroom window in room 6 really needs some frosting film or a blind added as it overlooks the garden. The light / extractor fan timer - time needs to be extended. I found thet the lights went off before the end of my shower. This was ok, but will be an issue when the mornings are darker. The house is reasonably noisy - is there any possibility of sound proofing / deadening ? I had a problem with the front door lock on one night - probably me !

The room was lovely. Bed was especially comfortable. The room was amazingly clean. Breakfast was great -the lamb sausages were very tasty. Built in USB charging sockets were excellent. Free Wi-Fi was a bonus.

Stayed in September 2021

No staff on site TV not working despite call to the owner Could not open front door after evening out, fortunately some people inside let us in.

Adequate breakfast

Stayed in August 2021

Staff adorable

Stayed in June 2021

Nothing

Although we arrived late, after the last check-in time, because of an overrunning family event, we were admitted by a friendly member of staff who made us very welcome. Our room was comfortable, clean and well equipped.

Stayed in May 2024

Would have liked opportunity for breakfast, even if paid. Maybe need to arrange in advance as only mentioned when I arrived after 10pm to check in.

Arrived after check in time of 10pm due to issues with travel disruption but was in touch with property and they had no issue stopping a bit later to let me in which was very good of them. Room was comfortable and good value for money. Easy to get to airport.

Stayed in April 2024

Wonderful breakfast, nice safe feeling location. Free parking and about 15min walk to local train station or 15 min drive to Resorts World.

Stayed in March 2024

Fishy smell in shower, marijuana smell in bedroom 🤷‍♀️

The mirror

Stayed in April 2024

TV, Shower

Breakfast OK (we didn't have cooked). Shower was a dribble. TV didn't work.

Stayed in March 2024

The room was dirty, and dated. Stains on curtains, pillows, mattress and duvet & carpet. Even a stain on the table cloth when we went for breakfast. Dust everywhere and carpet not hoovered properly. Very cheap mattress, duvet & pillows. One duvet cover was ripped and cushion cover was ripped. TV was not working and the breakfast selection wasn’t as per pictures on site. The base of the toilet looked like it hadn’t been cleaned in a long time and room had a smell to it. If we had another option we would not have stayed. One of the guests cooked food was put on the table before he had come down so was cold by the time he had it.

Stayed in February 2024

I did not stay so was told refund as no transfer and no rooms available.

I did not stay as no room or transfer. Two ladies took my room and want a refund please

Stayed in February 2024

Nothing that I can say

Every thing is awesome.

Stayed in January 2024

Shower not working, and they knew because 2 new showers at reception waiting to be fit! Yet staff played dumb when I told them. So had to use a colleagues shower. Paid for a breakfast, yet full English wasn't available due to no pork products. You shouldn't advertise to sell a product you cannot provide. So paid £10.95 for scrambled egg on toast. And the yoghurt were out of date... When we told the staff she replied "oh the owner did that, they'll be ok tho, won't do you any harm" TV bracket was broke, so was being held up by a plank of wood. Travelled nearly 4 hrs, after work. So arrived outside of check in. But did inform them before. Yet greeted like we were highly inconvenient. If u can't be polite..... Do not work in a customer service environment !!! The "cook" sat on stairs said "I am waiting for you" to my colleague . Yet we had been told couldn't have breakfast earlier because she won't like doing them then. What on earth! It was like an episode of faulty towers!!! Terrible.

Very close to NEC.

Stayed in November 2023

As advertised in this Deluxe room: there wasn’t : No slippers, only 1 robe provided: No mini Bar Freezing cold en-suite : No heating on only a portable heater: Shower inadequate: No offer of a full English breakfast and property was in a housing estate. More of a BB property.

Sadly nothing

Stayed in November 2023

On entering the man on reception told us our room had a leak so he was going to UPGRADE us to a better room. We entered the better room to find a patio window unlocked with a curtain covering it. The bathroom had no blind at all and no privacy. The TV in the room was near the door high up on the wall, you could not see it clearly from the bed only from a chair which the small TV was so far up the wall gave you neck ache after 10mins. Breakfast was again very poor, 1 cereal or an apple choice, juice, tea, coffee. A lovely lady came out and took our breakfast choices there was eggs, beans or mushrooms with toast !! no bacon, sausage or anything else, very poor!!! also we got locked out as the man on reception didn't bother telling us there was a code in our room for the door!!!

Great Location close to NEC

Stayed in November 2023

My room wasn't great- no blind on the bathroom window

Staff were very friendly Bed was comfortable

Stayed in October 2023

No pork sausage s/ bacon/ black pudding I asked for Ect towels never seen any it was damp in the bathroom and no minbar as it’s says and a shuttle bus which we pay 60 pounds for a taxi I’d like a refund

Nothing nice only it put cost for saying there crap

Stayed in October 2023

No problems at all.

We would definitely stay here again, comfortable clean rooms and a genial host. Thank you very much.

Stayed in September 2023

Nothing

This hotel is so quirky and different. The owner is so lovely & helpful, the bed and rooms are extremely comfortable and it’s the best nights sleep I’ve ever had whilst travelling with work. Love this place and would definitely stay again.

Stayed in September 2023

Nothing

Location Spacious room Very friendly staff Nice room Parking on site Breakfast

Stayed in September 2023

Nothing all good

The location in a beautiful quiet area easy to park my car. So relaxing

Stayed in July 2023

Looks tired, dated & run down, bed was very uncomfortable. Never a 4 star.

Good location for airport, breakfast was ok but not much choice! No bacon or sausage

Stayed in June 2023