Old comunist hotel, refurbished some time ago, beach was dirty and garbage all over from the hotel facilities.

Beach location, excellent spa with outdoor thermal pool

Stayed in April 2024

The food was excellent - wide variety and high quality. The hotel has a beach area which you can access through the back entrance. The beach is equipped with umbrellas and beach chaise lounges which you can use. Rooms were cleaned daily. Even if the hotel building is quite old, it is renovated. Spa facilities are acceptable as variety and they are new and well-maintained.

Stayed in September 2023

* no nets on balcony doors, but uts minor. Very minor

* comfortable appartments (good mattress, chairs, view, bathroom etc) * wifi was stable, though we saw bad feedbacks about it. But it was good * food variety, including free wine and beer * amazing spa with plenty of options. Free beverages

Stayed in October 2023

The service from receptionists was very bad

Location

Stayed in October 2023

I am not sure how the bartender at the pool bar was selected. I am sorry to say, but he doesn’t belong to this 5 star hotel at all. He was rude, arrogant, extremely far from the kindness you would expect from someone working at a hotel like this.

The room, the facilities, the beach, the spa - everything was just perfect. The vitamin bar at the spa was also amazing. The reception, restaurant and housekeeping staff were great.

Stayed in September 2023

The TV set in our room did not have all 3 basic stations in Bulgaria to watch news. Three reports at the reception desk went unchecked and no solution was provided. The TV set in the lobby did not work at all.

The hotel location is excellent. We liked best the tranquility of the surroundings - no loud music or discotheques. Pools are very good - inside and out. Food is plenty and with varieties.

Stayed in August 2023

It would have been great to enjoy a warm outdoor pool throughout the whole year and not just the "cooler" days from Sept/ Oct. Some of us came especially for it, trying to benefit from the mineral water. Given the property has TWO swimming pools, let those who like warmer waters have an option. The "private" beach for hotel guests only is actually open to the public and charged. The adjacent payed zone belongs also to the hotel. So do we actually pay for privacy and serenity of a private beach area or rely on the luck to not have random people enjoying a loud beach day near us? We happened to be accommodated in a room that had a weird smell. It could be anything, we get it, but maybe try to find/ resolve the matter.

The beach and shore are just great. We loved the view from the top floor room. Much enjoyed the whole hotel complex, its well- thought structure. A grand and elegant place.

Stayed in August 2023

Only 2 elevators. Sometimes it gets crowded.

All

Stayed in August 2023

Nice location, quiet and clean. Restaurant staff and manager are very welcoming, polite and kind. Spa is amazing, really enjoyed it!! Rooms need a bit of touch ups and updating.

Stayed in June 2023

Staff

Location

Stayed in July 2023

Nice location, quiet and beautiful beach, mineral water swimming pool. Building, outdoor terrace and rooms need touch ups for make it up to 5 * hotel. Excellent Spa !!!

Stayed in June 2023

During the day, you could hear loud music playing from the nearby beach cafe

Breakfast and dinner was excelent.

Stayed in June 2023

Buffet dinner and lunch sometimes have only pork in red meat. Lamb is a better option because a lot of people don't eat pork.

The efforts done by the resort to keep the beach area clean.

Stayed in June 2023

very good location with a beautiful spa. the opening hours to spa is 9-19.00. the outside swimming pool is very good with thermal water. the parking place is safe and free of charge. the wi-fi is very good.

Stayed in February 2023

It needs more maintenance. The hotel building is old, which I don't mind, but it needs renovation and more attention to detail compared to other regional competitors. It is very clean but just worn off. The food was good, but I expected more for the price range. The staff was insufficient, which was probably due to the off-season visit.

The location is fantastic, with a great view; The spa is lovely, and the sauna has a seaside view; The room size is perfect compared to competitors; The staff is friendly and happy to assist you; In general, a pretty pleasant place to stay

Stayed in March 2023

The location is splendid. Breakfast and dinner buffet are very good. The Spa is wonderful.

Stayed in April 2023

All the best!

Stayed in May 2023

Amazing termal water pool, great facilities, good food.

Stayed in April 2023

The equipment of biliard table was a little dissatisfied

Stayed in March 2023

Lack of activities after dinner.

Location and spa!Live music friday night!

Stayed in April 2023

the hotel is great and the parking car is safe and free. the room is big and clean. the swimming pools (inside and outside) are excellent and spa is bery good.

Stayed in April 2023

Outdoor swimming pool is amazing.

Stayed in March 2023

Totul in principal zona spa

Stayed in March 2023

the bathroom has no ventilation

location near the sea and thermal pool

Stayed in March 2023