Devonshire Place, Eastbourne, BN21 4AJ, United Kingdom
#18 of 35 hotels in Eastbourne
Guests' ChoiceBased on 304 hotel reviews
7.4Cleanliness
8.1
Comfort
7.9
Location
9.1
Facilities
7.4
Staff
8.5
Value for money
7.7
Free WiFi
6.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Andy
United KingdomN/A.
Hotel is fantastic value for money and right on the sea front.
Stayed in April 2024
Reviewed: 23 April 2024
Meliza
United KingdomStaff open the door without knocking.
It was warm, cosy and very clean.
Stayed in April 2024
Reviewed: 25 March 2024
Peter
United KingdomNo biscuits and poor quality of coffee. Shower was awkward also,
Great location and friendly staff
Stayed in March 2024
Reviewed: 5 March 2024
Tim
United KingdomRoom
Nothing stood out just average
Stayed in February 2024
Reviewed: 20 February 2024
Paulina
United KingdomClose to town centre
Stayed in February 2024
Reviewed: 10 November 2023
Mary
United KingdomBeautiful old building … not been spoilt by modernisation
Stayed in November 2023
Reviewed: 6 November 2023
Laoshi
United KingdomThe room was small, but that didn't matter to me, because I just wanted a comfortable place to sleep.
Excellent location, within easy walking distance of the town centre and railway station.
Stayed in August 2023
Reviewed: 16 September 2023
Brian
United KingdomLift difficult to operate side road doesn't make for great Seaview although paid for seaview
Friendly staff lovely Eastbourne
Stayed in August 2023
Reviewed: 8 September 2023
Laurie
United KingdomThe breakfast £9.95 was way too much for what we got, 1 weetabix, 1 sausage, 1 rasher of bacon, half a tomato, 1 egg, 1.5 slices of toast. Breakfast in town would Have been cheaper for more. Breakfast would be better off site. Mainly coach tours.
It was in a good location, the room was clean and ventilation was good. Staff were friendly and helpful.
Stayed in September 2023
Reviewed: 29 August 2023
Jennifer
United KingdomGoing up and down the stairs because the lift is small and we prefer leaving it for the elderly guest.
The location is very good.
Stayed in August 2023
Reviewed: 28 August 2023
Abi
United KingdomThink for the price breakfast should have been included.
Staff friendly. Bathroom nice in room. Room clean if very small and basic.
Stayed in August 2023
Reviewed: 27 August 2023
Spencer
United KingdomThe room was quite small (room 3). Shower area was very small. The one window only opened a few inches and the view was not great. But otherwise all was fine.
Clean accommodation. Comfortable bed. Nice seating areas in Lounge. The bar area was fine. Staff were very polite.
Stayed in August 2023
Reviewed: 19 August 2023
Johanne
United KingdomThe shower was a problem as it was not working properly
As a single it was nice to have a double bed
Stayed in August 2023
Reviewed: 13 August 2023
Anne
United KingdomHotel lift is very small and old,had to be used as my room was on the top floor. Corridors are in need of decoration. The view out of the bedroom was the worst ever, Scaffolding and building work.
Excellent location loved walking from the hotel along the sea front. Paid for parking permit from the hotel reception but plenty of parking available. Very pleasant helpful staff. Clean room with comfortable bed.
Stayed in August 2023
Reviewed: 24 July 2023
William
United KingdomLift access to upper floors. Bed uncomfortable. Bathroom needs updating as shower not the best.
Location. Spacious lounge area.
Stayed in June 2023
Reviewed: 14 July 2023
Laura
United KingdomOutdated
Great location
Stayed in July 2023
Reviewed: 10 July 2023
Kevan
United KingdomEven with window opened (noisy seagulls!!) the room was still very warm.
Very convenient for our visit, our plans were at the Lawns end of the seafront. Staff friendly and helpful.
Stayed in July 2023
Reviewed: 2 July 2023
Rosemary
United KingdomNo shower - bath and shower head, which was not great. Not enough shower gel to have a shower anyway. Very soft mattress on a double bed (we're used to a king) which meant we didn't sleep well. Paid for breakfast the first morning, but there was a very restricted choice and it all felt a bit rushed. Coffee pot was over filled and so when you tipped it to pour it all came out of the lid and soaked the table cloth.
Location - close to tennis. Room was clean and after check out hotel were happy to look after our bags so we could go out.
Stayed in July 2023
Reviewed: 2 July 2023
Caz
United KingdomI stayed in a single room. The hotel itself feels dated. Some wear and tear. There was a handheld shower without a proper bracket. And the bath towel was not very big. But I was only staying one night so I wasn’t too inconvenienced.
Really great location, right near the beach, and very friendly staff who were happy to help. I was able to leave a rucksack to pick up later, after I had checked out.
Stayed in July 2023
Reviewed: 1 July 2023
Robert
United KingdomThere was no shower in the room. There was only a shower attachment which was chained to the wall, and there was no shower curtain so you couldn't go hands free. I had my first bath in years, which must cost the hotel a lot to heat all that water.
Comfortable room, friendly staff. Left my bag early in the morning and they took it to my room for me, which is pretty good for a value hotel
Stayed in July 2023
Reviewed: 1 July 2023
Jan
United KingdomBathroom was very small.shower took a long time to get hot. The hotel needs to rethink their bath towels. Very small.
Excellent location for the tennis tournament. Staff were so helpful and friendly. Breakfast was good value for money.
Stayed in June 2023
Reviewed: 1 July 2023
Joyce
United KingdomClean comfortable room with tea and coffee making facilities, serviced daily.
Stayed in June 2023
Reviewed: 30 June 2023
Kathleen
United KingdomRoom was comfortable and very clean
Stayed in June 2023
Reviewed: 30 June 2023
John
United KingdomBathroom was clean and tidy but a little bit cramped, without a shower as such, just a hair spray, but as we were only there for 2 nights, not a problem.
It was clean and looked smart. Staff friendly and helpful and breakfast was tasty and served efficiently. Room was clean and comfortable with plenty of storage space 🙂
Stayed in June 2023
Beekbergen, Netherlands
Boise, USA
Podstrana, Croatia
Golbası, Turkey
Datca, Turkey
Kuah, Malaysia
Playa del Carmen, Mexico
Shenzhen, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content