Durley Chine Road, Bournemouth, BH2 5JS, United Kingdom
#39 of 68 hotels in Bournemouth
Guests' ChoiceBased on 3181 hotel reviews
7.4Cleanliness
8.0
Comfort
7.9
Location
8.4
Facilities
7.8
Staff
8.4
Value for money
7.3
Free WiFi
8.2
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End of dialog contentReviewed: 27 April 2024
Peter
United KingdomI know it's probably the same with every hotel but £15 per day for parking seems a lot. Breakfast was ok, £15 per person also seems a lot especially if you don't want a full English cooked breakfast.
Very friendly helpful staff Good facilities Good location
Stayed in April 2024
Reviewed: 26 April 2024
Susan
United Kingdompoor quality pillows, not enough tea/coffee Offer to not clean and tidy room not enough. Some of the spa facilities should have been included.
Breakfast excellent Room very good .. Shower excellent Location very good Facilities very good
Stayed in April 2024
Reviewed: 26 April 2024
Julie
United KingdomThe lift is still out so walking 3 flights of stairs was a killer. Parking was expensive but lots of road parking available
The staff were very friendly at reception and in the spa. I stayed with my daughter and our room was very nice, clean, everything worked. The bed was so comfy. The bathroom looked brand new with huge shower, 2 sinks. Separate toilet.
Stayed in April 2024
Reviewed: 25 April 2024
Leela
United KingdomClean and comfortable, good location.
Stayed in March 2024
Reviewed: 23 April 2024
Dale
United KingdomLift was out of order and we were on the 3rd floor, little too far from town for our liking
Helpful staff, cracking pool/gym Good breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Ann
United KingdomThe pool the sun lounge also the restaurant
Excellent, Plenty, hot There were 4 jars with dried fruit in for my yoghurt I chose the apricot and it had small bits of shell in it
Stayed in April 2024
Reviewed: 20 April 2024
Sandra
United KingdomThe rooms were a bit tired looking and were not too clean.
The hotel currently advertises itself as having facilities for the disabled however their lift is not working and will not be for an unspecified period. There was no concession given in the price. Unhelpful management when this was stance was questioned.
Stayed in April 2024
Reviewed: 16 April 2024
Chris
United Kingdomparking extortionate @£15 per 24 hours and this was the discounted rates for hotel guests
location good lift out of ser ode during refurb but pre warned
Stayed in April 2024
Reviewed: 15 April 2024
Martin
United KingdomIts a functional mid range hotel
Room only had one evening snack. Pretty run of the mill
Stayed in February 2024
Reviewed: 14 April 2024
Sandra
United KingdomNo lift at the moment and the food especially breakfast was very limited not a lot of options
The pool was nice
Stayed in April 2024
Reviewed: 7 April 2024
Rhona
United KingdomThe parking .was 15£ per night and we asked about parking on the street and was told we can.. .but my daughter didn't ask about street parking ended up paying £30 for two nights They should tell people you can park on street to save money
Kids loved the pool
Stayed in April 2024
Reviewed: 5 April 2024
Rebecca
United KingdomDefinitely needs updating, and better cleaning
Great location for town and beach
Stayed in March 2024
Reviewed: 4 April 2024
Pandher
United KingdomCheaper Parking also SPA was a little overpriced.
Great location SPA was great
Stayed in March 2024
Reviewed: 2 April 2024
John
United KingdomThe first night was poor as the concierge could not work the machine to get us into the room. Then the room was very small and the shower was not working as the holder was broken. When we spoke with reception, we got upgraded and the room was much better. It was difficult to find the men's bathroom downstairs.
We got our room upgraded but only after a night. The facilities around the pool looked good.
Stayed in April 2024
Reviewed: 31 March 2024
Janice
United KingdomA bit noisy as family above were inconsiderate about jumping/dancing
Friendly staff
Stayed in March 2024
Reviewed: 31 March 2024
Govinda
PhilippinesNeighbouring guests are noisy. Have to pay the slippers.
Clean and staffs were accommodating and very polite.
Stayed in March 2024
Reviewed: 29 March 2024
Tracey
United KingdomHad to wait for food to be replenished need to keep on top of requirements
Breakfast was fine nothing special
Stayed in March 2024
Reviewed: 24 March 2024
Nigel
United KingdomVery creaky floors!!
Large spacious room,clean Located a short walk from front and center.suited our needs
Stayed in March 2024
Reviewed: 20 March 2024
Sophie
United KingdomThere was no access to the lift meaning we had to walk 3 flights of stairs. The only thing I would say was not great that was we had to pay £15 to park in the hotels car park. There was also work going on so was a strong smell of paint and banging.
the food was lovely and the bed was very comfortable. The rooms were also clean and tidy everything you needed was there
Stayed in March 2024
Reviewed: 19 March 2024
Mark
IrelandBeds a little small
Lovely place friendly staff
Stayed in March 2024
Reviewed: 18 March 2024
Pete
United KingdomBreakfast. The cooked breakfast was minging. It is cooked, put into containers and left to go hard and dry. I was at breakfast at 7 each morning and it was all dry then!!
Clean. Staff were superb.
Stayed in March 2024
Reviewed: 18 March 2024
Marta
United KingdomRoom was too hot, hotel needs washing from outside, not pleasant to look at from outside
Location, facilities
Stayed in March 2024
Reviewed: 14 March 2024
Roger
United KingdomOur rooms were above the bar / restaurant so we could hear the music playing - not very good for a Sunday morning when trying to lie in. Lifts were not working for our trip. We did use the spa facilities but the Spa pools were out of action due to an accident by another guest - we had no reduction for lack of facilities nor did they offer to give complimentary robes which were £6 each to hire
Staff were very friendly and restaurant food was good. Had a good range of facilities. We used the Spa and had nice treatments
Stayed in March 2024
Reviewed: 14 March 2024
Rachel
United KingdomNot a great menu for those requiring vegetarian or vegan options. Plus, it would be nice to having recycling bins for guests to use
A really lovely hotel, staff are very kind and friendly.
Stayed in March 2024
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