Kings Dock Mill, Hurst Street, Liverpool, L1 8DA, United Kingdom
#57 of 103 hotels in Liverpool
Guests' ChoiceBased on 8728 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.0
Staff
8.8
Value for money
8.1
Free WiFi
8.4
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End of dialog contentReviewed: 11 May 2024
Lauren
Isle of ManYes need more gluten free and dairy free things Not much fruit
Yes it was OK
Stayed in May 2024
Reviewed: 11 May 2024
Matthew
United KingdomThe staff could have been friendlier. People at the front desk seemed more interested in talking with each other than actually helping us get checked in.
Great place to stay for a city break to Liverpool. Many of the big attractions are within walking distance as are some great restaurants. Hotel was comfortable and clean and the breakfast was great for this price range.
Stayed in April 2024
Reviewed: 10 May 2024
Derek
United KingdomThe coach was very stained and could of been cleaned.
brteakfast was good
Stayed in May 2024
Reviewed: 10 May 2024
Martin
United KingdomNothing
The room was spotless and the bed and pillows were so comfortable that it made it hard to get out of bed in the morning. The breakfast wasnt great although there was plenty of choice. It being a buffet style, like most hotels go for quantity over quality so this was no surprise.
Stayed in May 2024
Reviewed: 9 May 2024
Joanne
United KingdomBreakfast could be improved milk and juice ran out
Easy access to Liverpool 1and Baltic triangle and all other attractions
Stayed in May 2024
Reviewed: 9 May 2024
Justine
United KingdomThe coffee machines at breakfast were tricky but the staff made sure we wanted for nothing!
Staff are warm welcoming and just brilliant! Rooms spotless, so comfortable everything great quality
Stayed in May 2024
Reviewed: 8 May 2024
Hayley
United KingdomBreakfast was a bit chaotic and you had to check the plates and cutlery were clean, however staff were quick to clear tables and happy to help.
A good location close to the city centre and Albert Dock. Comfortable ad clean bedroom with a great shower.
Stayed in May 2024
Reviewed: 8 May 2024
Carol
United KingdomConvenient and clean and good value for money
Stayed in May 2024
Reviewed: 8 May 2024
Oliver
United KingdomBreakfast service was chaotic, but do believe the hotel was understaffed. Lack of cups, plates, glasses and condiments for breakfast. No fridge in room.
Good location for visiting city centre. Modern and clean room.
Stayed in May 2024
Reviewed: 8 May 2024
Nouh
OmanYou need walk around 10 min until bus stop. The window is opposite of neighbors (another building) that will lose your privacy at night
Everything from stuff to food and facilities.
Stayed in May 2024
Reviewed: 7 May 2024
Robert
United KingdomLocation, price, breakfast choice
Stayed in April 2024
Reviewed: 7 May 2024
Mark
IrelandNone
Staff are very Helpful.Check In was so easy and prompt.We arrived a few hours before our check in time and the receptionist was able too accommodate an Early check in for us.Rooms are spotless.And the hotel has a feel safe and secure vibe.Great if you have kids with you.Breakfast was buffet style and something for everyone.The waffle maker was a big treat for kids.Also the liverpool 1 bus station is literally 5 mins from hotel.The bus runs from liverpool airport and Returns from same station.No need for Taxi from Airport.overall we enjoyed our stay and we would return.
Stayed in May 2024
Reviewed: 7 May 2024
Hayley
United KingdomBreakfast was a bit chaotic. It is self service and the layout and flow does not accommodate a large number of people at one time. We stayed on a football weekend so it was very busy.
The hotel is in a great location very near the Albert Dock which is a lovely area with lots of restaurants and bars and things to see. The staff, particularly manager Demi, were really helpful. We had a problem with our booking and she did everything she could to sort it out.
Stayed in May 2024
Reviewed: 6 May 2024
Jamie
United KingdomFirst come first sure for breakfast and not a lot of meals to choose for in the bar
Breakfast was good
Stayed in May 2024
Reviewed: 4 May 2024
Evans
United KingdomBreakfast was awful. Limited choice of hot and cold. Juice wasn't juice. Coffee wasn't great. Had 2 night stay and didn't bother with the second morning. Probably should have stayed else where. Lights in bathroom not all worked. Lamp in bedroom didn't work. Bed very hard but probably ok for some.
Clean room. Good parking.
Stayed in May 2024
Reviewed: 4 May 2024
Neil
New ZealandLocation
Stayed in May 2024
Reviewed: 4 May 2024
Maciej
PolandMedicare breakfast, broken waffle machine, some plates were dirty.
Awesome location, great staff
Stayed in April 2024
Reviewed: 4 May 2024
Janet
United KingdomThe location
Stayed in May 2024
Reviewed: 4 May 2024
David
United KingdomNothing
Art galleries
Stayed in May 2024
Reviewed: 3 May 2024
Elaine
United KingdomOnly thing is i didnt like ur sliding door for the bathroom
Staff were lovely very helpful
Stayed in May 2024
Reviewed: 2 May 2024
Christine
United KingdomIt was lovely
Stayed in May 2024
Reviewed: 2 May 2024
Colin
United KingdomThe breakfast wasn’t very good. bacon and sausages had been left for ages. No eggs on the second morning and a lot of items run out on Sunday morning. Orange juice was very watery. The dishes hadn’t been washed very well, residue food from the previous users.
Location, room cleanliness and the staff,
Stayed in April 2024
Reviewed: 1 May 2024
Helen
United KingdomThe car parking is a bit steep at £60 for three days. That is my only complaint and appreciate this may not be within your control.
The staff were all friendly, helpful and really went out of their way to help make our stay the best it could be.
Stayed in April 2024
Reviewed: 29 April 2024
Ian
United KingdomBreakfast was chaotic. No where to sit and food had run out.
Location, parking
Stayed in April 2024
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