Victoria Road, Ashford, TN23 7HJ, United Kingdom
#13 of 52 hotels in Ashford
Guests' ChoiceBased on 2625 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 29 April 2024
Laurence
FranceEasy to access. Efficient and friendly staff. Good food for that type of hotel, with a nice breakfast offer. Clean, modern and comfortable, it is a very good value for the money.
Stayed in April 2024
Reviewed: 29 April 2024
Adam
United Kingdomwish it had proper restaurant dose curry pizza ect but would like somthing special
great hotel will be back, room great, bar good, location great to town.
Stayed in March 2024
Reviewed: 28 April 2024
Desmond
United KingdomBreakfast was good and the location is great.
Stayed in April 2024
Reviewed: 28 April 2024
Sherelle
United KingdomThe room was extremely cold and the heater took a while to work however when it did the room was fine
Very clean and high is good, breakfast very nice and there was loads of options
Stayed in April 2024
Reviewed: 27 April 2024
Dave
United KingdomLimited menu
Clean, good room and shower
Stayed in April 2024
Reviewed: 26 April 2024
Anna
NetherlandsThat they took an extra fee for the room only by CC , and i don't have one. It was solved but taking a deposit on a prepayed room for only 1 night felt bit outdated and had to go out to take cash. Not very welconing. This would never happen in Europe.
Everywhere it smelled just right .and clean
Stayed in April 2024
Reviewed: 26 April 2024
Paul
United KingdomConvenient to visiting family
Stayed in March 2024
Reviewed: 23 April 2024
Bee
United KingdomIf the customer can enjoy the free parking facility, that would be perfect!
I like the location. The place is very clean. Staff are very helpful and well trained! I would like to say thank you to the Chinese staff who work in the breakfast session. Very friendly and responsive.
Stayed in April 2024
Reviewed: 22 April 2024
Darren
United KingdomI was rather taken aback about the car parking charge, I am registered disabled so found paying for the car park a little upsetting, I displayed my blue badge in the car throughout the stay..
Stayed in April 2024
Reviewed: 19 April 2024
Karen
United KingdomThe lift was faulty and wouldn't come to the ground floor. Staff member had to go to the 2nd floor to press the ground floor to get it down to us. We were on the 3rd floor with all 3 of us having medical conditions and not being able to do stairs. Also, paying for over night parking - at £12.50 for the night, this could be reduced as many other big hotels allow you to park free. Also, unable to open the window to get some cool air in the room. 3 women the wrong side of 40 and the air-con only went down to 18* and it was a small room so it was quiet hot. The chair bed was not comfortable, it was hard, really only suitable for a child but not for an adult.
Staff were friendly, breakfast was lovely, hotel was bright and Inviting. 😊
Stayed in March 2024
Reviewed: 18 April 2024
Danielle
United KingdomCentral easy parking and nice breakfast variety
Stayed in April 2024
Reviewed: 16 April 2024
Rachel
United KingdomReception staff could be friendlier.
Great hotel
Stayed in April 2024
Reviewed: 14 April 2024
Sayes
United KingdomGood choice of breakfast
Stayed in April 2024
Reviewed: 12 April 2024
Lee
United KingdomHaving to pay for parking
Stayed in April 2024
Reviewed: 10 April 2024
Robin
United KingdomIt would be nice to have a wider choice of evening meal and quality could be improved. Always eat outside of the hotel when we stay.
Good location for travel to Channel Tunnel for early morning crossing. Breakfast choice very good and food of a good standard. Rooms always clean and comfortable.
Stayed in March 2024
Reviewed: 9 April 2024
Kenneth
United Arab EmiratesThe bed was very uncomfortable and breakfast was very poor plus I was charged £12 for my 8 year old granddaughter to have a breakfast which was totally too much
Location
Stayed in April 2024
Reviewed: 8 April 2024
Peter
United KingdomBath towel was dirty Soulless atmosphere
New build with functional rooms
Stayed in April 2024
Reviewed: 4 April 2024
Emily
United KingdomAs above
Breakfast was good, excellent location. Lovely bathroom. Mattress slightly less than I expected. Carpet needed changing. Overall excellent value for money.
Stayed in April 2024
Reviewed: 3 April 2024
Keith
United KingdomAll good
The hotel was modern, clean and had a lovely reception bar area. The breakfast was also really good and the staff were super helpful
Stayed in March 2024
Reviewed: 2 April 2024
Sarah
United KingdomNothing to say here
Very clean and upto date features Central location
Stayed in March 2024
Reviewed: 2 April 2024
Handyside
United KingdomAdditional parking charge
Friendly staff, charging on-site, happy to accomodate a late check-in
Stayed in March 2024
Reviewed: 2 April 2024
Minna
Finland-
Clean and quiet room. Good breakfast. We could easily leave our luggage there before check-in.
Stayed in March 2024
Reviewed: 31 March 2024
Mary
United KingdomEvening food selection. Obviously just microwave food
Hotel was clean and friendly, howevere the food was not great
Stayed in March 2024
Reviewed: 31 March 2024
Kofoworola
NigeriaLate check in early check out. 3. Too late and 11 is too early
The property location
Stayed in March 2024
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