Victoria Road, Ashford, TN23 7HJ, United Kingdom
#13 of 54 hotels in Ashford
Guests' ChoiceBased on 2660 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
8.7
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End of dialog contentReviewed: 18 May 2024
Kim
United KingdomNot a dislike but only gave 9 for facilities because we didn’t use them all so couldn’t judge.
The staff were so friendly, especially Albert. He genuinely hoped that we had enjoyed our stay and took time to talk to us. The breakfast area was lovely and clean. Everything was constantly being replenished and there was a good choice of food and drinks. The parking onsite was an added bonus even though there was an additional charge.
Stayed in May 2024
Reviewed: 17 May 2024
Simon
United KingdomNothing
Nice hotel
Stayed in April 2024
Reviewed: 13 May 2024
Purda
United KingdomEverything was good
Stayed in May 2024
Reviewed: 12 May 2024
George
United KingdomCharging for parking and even though it’s prebooked on the second night we couldn’t get parked and still got charged !
Nice room. Clean and spacious
Stayed in May 2024
Reviewed: 12 May 2024
Terry
AustraliaNothing to complain about.
Great location five minutes walk from Ashford International. Very comfortable and good sized room. Very good breakfast, with great variety for all tastes.
Stayed in May 2024
Reviewed: 10 May 2024
Derrick
United KingdomNo efficient Bar staff
Breakfast
Stayed in May 2024
Reviewed: 8 May 2024
Helen
United KingdomThe sofa bed was a bit hard and needed a mattress topper.
The room was attractive and the breakfast was very tasty with lots of good quality products.
Stayed in April 2024
Reviewed: 6 May 2024
Teresa
United KingdomRoom a little cramped as we had to use the sofa bed for our daughter and having to pay for parking.
Friendly staff, clean and function room. Great breakfast selection from continental to full English.
Stayed in May 2024
Reviewed: 6 May 2024
George
United KingdomParking charges were quite expensive . Sausages on breakfast could do with changing No freshly squeezed orange juice
Over all very enjoyable stay . crispy bacon always a winner good breakfast could do with a few tweeks
Stayed in May 2024
Reviewed: 4 May 2024
Debra
United Kingdomnothing
Staff is friendly, especially Albert
Stayed in May 2024
Reviewed: 4 May 2024
Sharon
United Kingdom.
Lovely clean modern hotel Great breakfast Located near train station
Stayed in May 2024
Reviewed: 29 April 2024
Laurence
FranceEasy to access. Efficient and friendly staff. Good food for that type of hotel, with a nice breakfast offer. Clean, modern and comfortable, it is a very good value for the money.
Stayed in April 2024
Reviewed: 29 April 2024
Adam
United Kingdomwish it had proper restaurant dose curry pizza ect but would like somthing special
great hotel will be back, room great, bar good, location great to town.
Stayed in March 2024
Reviewed: 28 April 2024
Desmond
United KingdomBreakfast was good and the location is great.
Stayed in April 2024
Reviewed: 28 April 2024
Sherelle
United KingdomThe room was extremely cold and the heater took a while to work however when it did the room was fine
Very clean and high is good, breakfast very nice and there was loads of options
Stayed in April 2024
Reviewed: 27 April 2024
Dave
United KingdomLimited menu
Clean, good room and shower
Stayed in April 2024
Reviewed: 26 April 2024
Anna
NetherlandsThat they took an extra fee for the room only by CC , and i don't have one. It was solved but taking a deposit on a prepayed room for only 1 night felt bit outdated and had to go out to take cash. Not very welconing. This would never happen in Europe.
Everywhere it smelled just right .and clean
Stayed in April 2024
Reviewed: 26 April 2024
Paul
United KingdomConvenient to visiting family
Stayed in March 2024
Reviewed: 23 April 2024
Bee
United KingdomIf the customer can enjoy the free parking facility, that would be perfect!
I like the location. The place is very clean. Staff are very helpful and well trained! I would like to say thank you to the Chinese staff who work in the breakfast session. Very friendly and responsive.
Stayed in April 2024
Reviewed: 22 April 2024
Darren
United KingdomI was rather taken aback about the car parking charge, I am registered disabled so found paying for the car park a little upsetting, I displayed my blue badge in the car throughout the stay..
Stayed in April 2024
Reviewed: 19 April 2024
Karen
United KingdomThe lift was faulty and wouldn't come to the ground floor. Staff member had to go to the 2nd floor to press the ground floor to get it down to us. We were on the 3rd floor with all 3 of us having medical conditions and not being able to do stairs. Also, paying for over night parking - at £12.50 for the night, this could be reduced as many other big hotels allow you to park free. Also, unable to open the window to get some cool air in the room. 3 women the wrong side of 40 and the air-con only went down to 18* and it was a small room so it was quiet hot. The chair bed was not comfortable, it was hard, really only suitable for a child but not for an adult.
Staff were friendly, breakfast was lovely, hotel was bright and Inviting. 😊
Stayed in March 2024
Reviewed: 18 April 2024
Danielle
United KingdomCentral easy parking and nice breakfast variety
Stayed in April 2024
Reviewed: 16 April 2024
Rachel
United KingdomReception staff could be friendlier.
Great hotel
Stayed in April 2024
Reviewed: 14 April 2024
Sayes
United KingdomGood choice of breakfast
Stayed in April 2024
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