Very old room, noisy, could not sleep

Polite and friendly staff

Stayed in May 2024

Nice room and great breakfast.

Stayed in March 2024

Lack of table space available at breakfast time

Close to our party. Breakfast was included

Stayed in May 2024

Total refurnished Rooms

Stayed in April 2024

Breakfast service - whilst a lot to choose from this was a buffet style and sausages were hard and cold. Coffee from the machine was also cold but the hot water OK. No USB port in the room but again Reception kindly assisted with charging my phone. Distance to walk to the room was very far if I was to have one grip

The Reception staff went out of there way to help with our questions. Unfortunately our car unexpectedly broke down and we had to leave it in the car park. They assisted with taxi numbers and trip to the airport and even water for the engine. Nothing was too much trouble - so sorry not to have got the name of the young lady from the morning and the gent in the late evening.

Stayed in May 2024

As I just commented, it was a lovely, peaceful location. Other guests, unfortunately, weren't asked to get in their rooms silently and paraded right through the night.

I chose the location due to being off the road. Advantage we were on a higher level and only had the court yard outside. The same couldn't be said for the noisy guests rolling in from midnight till 0800hrs Sunday morning

Stayed in May 2024

Lack of electric plugs and ysb points

Room was very clean,moreelectric sockets and usb points would be great by the bedside.

Stayed in May 2024

£6 charge for parking, which should be free if you are staying at the hotel, we stayed for two nights, £12 on the hotel price 😲

Staff Size of rooms Large TV in room Breakfast (£10:00) payable at the hotel

Stayed in May 2024

Nothing springs to mind.

A no frills hotel but great value for money. Staff were lovely, room exceptionally clean. Nice breakfast before setting off home. Would recommend and would be quite happy to return

Stayed in May 2024

Facilities in room not great. Toilet seat didn’t stay up and toilet didn’t flush properly

Easy to get to and staff are friendly

Stayed in May 2024

No bread left at a late breakfast in one of the days.

Clean and comfortable room. Great bed. Friendly, helpful and efficient staff on Reception and on room service. Spacious Reception and breakfast areas. Good atmosphere for a very busy hotel.

Stayed in April 2024

The charge for the car park is cheeky because unless you have a car it is very difficult to get to and from this hotel.

Stayed in April 2024

You are charged to park, even after you'd paid to stay at the hotel. Strange smell in the corridor and rooms. Double bed was two singles with a noticeable gap between.

Useful location, generally clean, had all the conveniences you'd expect.

Stayed in April 2024

Not enough milk and sugar for overnight stay. Would have liked extra blankets for warmth.

Quiet area.

Stayed in April 2024

The room was freezing

Nice hotel. Friendly staff, especially the girl, on reception on Saturday night between 2000-2100

Stayed in April 2024

location is a bit 'industrial estate'

room and breakfast excellent - with convenient on site parking

Stayed in February 2024

Paying for parking

Room was very nice and spacious

Stayed in April 2024

It was a bit of a maze and the carpeting cost was high

Location to Stansted

Stayed in April 2024

The outside looks so tired!! The pictures give an impression of a very modern and clean front but honestly, it could do with a lick of paint and general tidying up. The interior decor is also very dated, it felt like a bit of a time warp and I’d stepped back into a motel from the 90s. Which was odd as the room was very modern inside! Also, the bed was rock solid. It may have actually been more comfortable sleeping on the floor.

The interior of the hotel was tidy and the room was very clean and well presented. The restaurant was nice and breakfast was lovely!

Stayed in April 2024

Everything was very good. Very motivated staff. Always there to help you…Good

No breakfast. But rooms were cleaned and changed towels everyday. Plus top up on all things in the room.

Stayed in April 2024

Ideal for visiting family

Stayed in March 2024

The bed felt like a piece of concrete covered with cotton wool pads. Rock solid.

Really lovely staff, Gemma in particular went above and beyond to help us out. Hotel was clean and tidy. Free parking with plenty of spaces available. We did not eat at the hotel but the food menu looked reasonably priced and they offered room service.

Stayed in April 2024

Money

All

Stayed in April 2024

My daughter left her glasses in our room we came back to the hotel for them they hadn't been logged and they are very unhelpful at the front desk. Ok the receptionists are young late teens or early 20s but the professionality isn't great. So daughter can't see properly because people couldn't be bothered to look in lost and found or housekeeping said they will call us we live in London

Comfortable bed and pillows

Stayed in March 2024