Leeds Road, Cleckheaton, WF15 6JA, United Kingdom
#1 of 5 hotels in Cleckheaton
Guests' ChoiceBased on 707 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
9.5
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 8 May 2024
George
United KingdomWe had a problem with no cold water in our room so showering was impossible. Did mention this at check out and the lady who dealt with us was quite off-hand. Did really sour our stay. We have contacted the hotel since and they have assured us the problem with the water has now been fixed (fyi rooms 202 and 204). So although we were disappointed it is good to know they have acted on the problem and fixed it. I firmly believe the apology they made was sincere.
Staff were excellent (apart from check out). Food at dinner was very good with great service. Breakfast was plentiful and nicely cooked. Room was small but a lovely bed. Bathroom was small but well appointed. Public areas were nice with tables and chairs
Stayed in April 2024
Reviewed: 7 May 2024
James
United KingdomAmazing breakfast, staff were wonderful.
Stayed in May 2024
Reviewed: 7 May 2024
Sharon
United KingdomRoom was very warm , although was able to open the windows to rectify the issue.
Well maintained and clean hotel . Decor was lovely . Very well kept grounds that were relaxing. Superb breakfast. Staff were amazing.
Stayed in May 2024
Reviewed: 6 May 2024
David
United KingdomMinor points only - One member of staff was a little off hand. Not asked for identification/name when collecting key. Positioning of the wardrobe in the room could have been better.
Overall an excellent hotel.Cheerful and efficient staff, excellent food and service, reasonable prices, comfortable room., interesting location and building
Stayed in May 2024
Reviewed: 6 May 2024
Peter
United KingdomComment not complaint Being out of our prime we found the steps just to first floor a bit of a challenge
Breakfast ok Evening meal fabulous Place has good feel about it Staff we encountered . Fab.
Stayed in May 2024
Reviewed: 3 May 2024
June
United KingdomThe staff could not have been more friendly and helpful. The food was delicious. The room was spotless and very comfortable if slightly dated. I would definitely stay again. Great value and service.
Stayed in May 2024
Reviewed: 27 April 2024
Rolland
United KingdomGreat hotel,lovely staff.
Stayed in March 2024
Reviewed: 27 April 2024
John
United KingdomMy room was a bit dated.
Nice hotel, good food, well looked after .
Stayed in April 2024
Reviewed: 18 April 2024
Valerie
United KingdomThe curtains let the sunlight through so were woken up by the sun in your eyes at dawn
The restaurant food was excellent and the staff were great
Stayed in April 2024
Reviewed: 17 April 2024
David
United KingdomRooms look a bit tired. I used to stay here a lot in 1990s when the hotel was new so that is understandable
Great breakfast and great atmosphere in lobby/breakfast room. Very attentive staff
Stayed in April 2024
Reviewed: 11 April 2024
Matt
CanadaRooms were tired (worn carpets, ceilings in need of repair)
The included breakfast was excellent.
Stayed in April 2024
Reviewed: 7 April 2024
Judy
United KingdomN/A
The food was excellent, both our evening meal and breakfast. Staff efficient, especially when they were so busy with a wedding expected.
Stayed in April 2024
Reviewed: 3 April 2024
Gary
United KingdomN/A
The breakfast was excellent. Hot and good portions.
Stayed in April 2024
Reviewed: 1 April 2024
Steph
United KingdomMy room was gorgeous , bed was super comfortable and the food was gorgeous . Had the Easter Menu and it was beautiful and fresh .
Stayed in April 2024
Reviewed: 25 March 2024
Katharine
United Kingdomthe remote did not work the TV and Matt soon replaced it
From the moment we booked in at reception, everything was fantastic. We were a late booking as were attending a wedding at the Hotel on the Friday 22nd. My wife is a vegan, and the food at the wedding for her was exceptional, a special mention must go to the lady on reception on our arrival, Matt the manger for his attention to detail and the lady at breakfast time for her being so helpful for my wife, and the chef for his preparation to my wife for her vegan food at he wedding and breakfast
Stayed in March 2024
Reviewed: 24 March 2024
Collins
United KingdomI only had 1 issue the thermostat on the shower wasn't working mentioned it to reception and someone came to fix it right away.
The bed was comfy the room was tidy and clean
Stayed in March 2024
Reviewed: 21 March 2024
Welby
United KingdomYour staff are exceptional - everyone we came in contact with were so professional and welcoming. The quality throughout our stay of everything was 2nd to none. We will be back to stay when next in the area.
Stayed in March 2024
Reviewed: 7 March 2024
John
United KingdomStaff polite pleasant
Stayed in March 2024
Reviewed: 4 March 2024
Jessica
United KingdomI love the character of the building & the newly decorated bedrooms with the exposed beams. The bedding is white & the bed is comfortable which I love. There was a choice of shower & bath which you don’t always get.
Stayed in March 2024
Reviewed: 3 March 2024
Paul
United KingdomExcellent value. Dinner & breakfast 1st class. Staff accommodating and friendly throughout
Stayed in March 2024
Reviewed: 2 March 2024
Stephen
United Kingdomevening meal excellent
Stayed in January 2024
Reviewed: 24 February 2024
Susan
United KingdomBit of road noise No lifts but help offered
Comfortable Lovely food
Stayed in February 2024
Reviewed: 19 February 2024
Stephen
United KingdomNo negative comments at all
Breakfast was the best had for a long time 10/10 Receptionist was very friendly and helpful. Bar Staff friendly and fun.
Stayed in February 2024
Reviewed: 14 February 2024
Julia
United KingdomLovely hotel
Stayed in February 2024
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