Paradise Way, Coventry, CV2 2ST, United Kingdom
#12 of 26 hotels in Coventry
Guests' ChoiceBased on 1943 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.3
Facilities
8.0
Staff
8.7
Value for money
7.7
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End of dialog contentReviewed: 26 May 2024
James
United KingdomThe toilet was not clean. I had to pay for parking separately.
I liked the ambiance of the hotel, the room was modern and had a number of appropriate and varying charging points which proved very well with both android and apple charging points. The lighting was very good.
Stayed in May 2024
Reviewed: 21 May 2024
Meera
United Kingdomhuge number of guests smoking in the entrance when you go to main entrance. They should be provided a separate smoking area away in the car park
staff, room cleanliness and bathroom
Stayed in May 2024
Reviewed: 16 May 2024
Catherine
United KingdomBreakfast great. Staff welcoming and good with my daughter’s assistance dog. Leisure staff friendly and helpful
Stayed in May 2024
Reviewed: 11 May 2024
Bernadetta
United KingdomNo small fridge for my bottle of water 😰
A small fridge could add more value. 2x Guest we needed two sets of towels. All great 👍
Stayed in May 2024
Reviewed: 11 May 2024
Kathryn
United KingdomNo fridge in rooms. Hotel temperature was very warm and the thermostat in room wasn't working properly
Location, staff and the gym
Stayed in April 2024
Reviewed: 7 May 2024
Samantha
United KingdomPool facilities not that clean, way too much chlorine it actually hurt my skin! Breakfast was very expensive and very average. Large rats scurrying outside the property around the back of the kitchen/bin/storage area...
Reception staff on arrival was super lovely and she took care of us so well. We needed our second room to be a twin but I'd booked a king. She sorted it out easily and made it easy. Bar staff in the evening were excellent, friendly and efficient.
Stayed in May 2024
Reviewed: 7 May 2024
Charlotte
United Kingdomgym not really a proper gym
location
Stayed in April 2024
Reviewed: 6 May 2024
Pauline
United KingdomWere given a lovely new room but had a very noisy extractor fan in the bathroom that didn’t turn off. The staff moved our room and this fan was much quieter. However a few points to note on the new rooms. There was a green light in the ceiling near the door, but it was so bright it was as though there was a light left on throughout the night. There is no dressing table with plug where you can dry your hair. There is no towel rail in the bathroom to hang used towels.
The staff and location.
Stayed in May 2024
Reviewed: 5 May 2024
Keith
United KingdomWhen we returned from a family get-together elsewhere in Coventry, the car park was completely full. We were a little cold overnight as we couldn’t get the air conditioning to respond and the duvet was quite thin.
Location for our family get-together in Coventry. Excellent staff. The new extension was quiet and very well appointed.
Stayed in May 2024
Reviewed: 4 May 2024
Sundaram
United KingdomRooms are quite big and have a good view
Decent hotel
Stayed in March 2024
Reviewed: 2 May 2024
Curtis
United KingdomRoom was quite dated and one of the towels had a stain on it.
Easy to find with plenty of parking. Staff were happy and helpful.
Stayed in May 2024
Reviewed: 29 April 2024
Eleni
United KingdomThe coffee served in the breakfast was not at the same standards with the rest of the breakfast.
The bed was comfortable and cozy, the room was spacey and most facilities expected.
Stayed in April 2024
Reviewed: 22 April 2024
Nazneen
United KingdomThe bathroom was a little dated.
Great Reception team. Very polite and professional.
Stayed in April 2024
Reviewed: 22 April 2024
Kyiesha
United KingdomI think the pool and parking should of been included if you have booked a stay but it wasn’t expensive £5/£7pp
The room was really nice the bathroom was a beautiful.. And the view.
Stayed in April 2024
Reviewed: 22 April 2024
Loretta
United KingdomThe sauna was closed early
Very friendly lady on reception clean and good atmosphere
Stayed in April 2024
Reviewed: 22 April 2024
Pat
AustraliaThere was nothing we didn't really like.
The room was very clean and spacious. Although it was very quiet for us I can imagine it could be quite noisy during the working week as it is near the M6 motorway. The breakfast was good and the staff were helpful and efficient.
Stayed in April 2024
Reviewed: 22 April 2024
Shirley
United KingdomProperty looking dated
Central location for what we needed. Stayed at property before
Stayed in April 2024
Reviewed: 2 April 2024
Debbie
United KingdomBit of a hike to the room and misleading direction arrows!
Sizeable, comfortable room.
Stayed in April 2024
Reviewed: 2 April 2024
Kelly
United KingdomVery good location with nice big rooms
Stayed in March 2024
Reviewed: 26 March 2024
Nqobile
United KingdomPrivacy and bed small
Good breakfast and view
Stayed in February 2024
Reviewed: 25 March 2024
Zoe
United KingdomBreakfast lacked dairy free options for yogurts and milk
Easy to find , room was great very comfy
Stayed in March 2024
Reviewed: 16 March 2024
Andrew
United KingdomHeating in room not working. Bathroom looking very tired and not particularly clean.
Comfy bed and polite staff. Breakfast was lovely with a wide choice on offer.
Stayed in March 2024
Reviewed: 16 March 2024
Michael
United KingdomPoor level of service. Bar staff not experienced enough, not efficient/ quick enough and short staffed. They had a function on the night I stayed and there was a constant long queue at the bar.
Great place, really comfortable bed. Great breakfast.
Stayed in March 2024
Reviewed: 13 March 2024
Anthony
United KingdomOne lift out of action
Good sized room and bathroom. While dinner took a little longer than hoped. Two excellent manageresses apologised. That was a winner for us. Good pool.
Stayed in March 2024
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