33 - 37 Hogarth Road, Kensington and Chelsea, London, SW5 0QQ, United Kingdom
#475 of 1,009 hotels in London
Guests' ChoiceBased on 8068 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
7.9
Staff
8.8
Value for money
7.8
Free WiFi
7.7
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End of dialog contentReviewed: 16 May 2024
Leslie
United StatesThe staff was unfriendly
Clean and the street the hotel on is pretty.
Stayed in May 2024
Reviewed: 16 May 2024
Wesam
JordanThe wifi keeps disconnecting in the rooms and they only provide free water bottles on the first day snd then you get charged for them if you request .
Excellent location 2 minutes walking to tube station and near to restaurants and shops , the staff were very friendly . I will definitely come back again
Stayed in April 2024
Reviewed: 16 May 2024
Joan
IrelandOne morning we had breakfast n the hot food was cold barely lukewarm.
Stayed in May 2024
Reviewed: 15 May 2024
Amjad
Pakistan- Wi-fi signals were extremely poor. All the time we were using the WiFi of the nearby hotel which was free. - Housekeeping staff entered the room twice using their own keys without knocking and without checking if the guests were inside.
- Staff was extremely polite and helpful - Food in the restaurant was halal and excellent - Rooms were equipped with microwave and fridge, which was very helpful. - Several halal food restaurants were nearby at a walking distance.
Stayed in May 2024
Reviewed: 15 May 2024
Rosemary
United KingdomThe TV in the room didn't work but was sorted out.
The staff were very helpful and friendly. The dinner was very nice. My husband wasn't keen on the breakfast but mine was lovely.
Stayed in May 2024
Reviewed: 15 May 2024
David
United KingdomOur room was quite small, even though we’d paid for a superior double. There are only two electrical sockets in the room and one USB charge point. This is not enough. The light switch system is confusing, with some switches doing nothing! Breakfast is very limited for vegans and vegetarians. I’m vegetarian and the only thing I could have was cereal and bread based products. I don’t eat eggs so the cooked breakfast available to me would have been baked beans, tomato and hash browns. Also there is no soya/oat etc milk readily available but it was brought to me when I asked. Service is very slow, although the staff are helpful and pleasant.
Staff were friendly, the rooms clean and it was a great price. The location was perfect for our trip to the Royal Albert Hall and the station is just at the top of the road.
Stayed in May 2024
Reviewed: 15 May 2024
Frank
United KingdomThe bar was closed when we returned from the concert!
Very friendly staff, good location, excellent breakfast.
Stayed in May 2024
Reviewed: 15 May 2024
Linda
CanadaThere are things that need fixing: hangers, toilet paper holder, fridge (doesn’t get very cold. Windows need cleaning.
Stayed in May 2024
Reviewed: 14 May 2024
Wendy
United KingdomThe tv is out of date and not digital and needs to bigger for the room . Tv was small needs to bigger for that size room
I like the room
Stayed in May 2024
Reviewed: 13 May 2024
Janean
United StatesSmall rooms
Cleanliness, good location
Stayed in May 2024
Reviewed: 13 May 2024
Angeline
AustraliaThere was a bad stench as soon as you entered the corridor on level 4 and in our room 418. Very disappointing. Otherwise all was good and clean. Thank you.
Convenient location to public transport, restaurants and shops.
Stayed in May 2024
Reviewed: 12 May 2024
Ruth
United KingdomThe air conditioning wasn’t switched on until we asked but it was working correctly when we returned to the room.
Location perfect for our trip, friendly staff, very clean & tidy. Rooms well thought out, great to see a close up mirror in bathroom. Great to have a dressing table with plugs and mirror with light. Very pleased with the room.
Stayed in May 2024
Reviewed: 12 May 2024
Caroline
United KingdomN/a
Good breakfast. Helpful reception staff. Thank you for accommodating our late check out request. This was appreciated. Good size room. Good location for our trip.
Stayed in May 2024
Reviewed: 12 May 2024
Anand
United KingdomBreakfast could be better. It was standard basic.
Location and cleanliness. Staff including duty manager were very polite and helpful. I recall exceptionally helpful staff- Desmond , Raka and Abdul who made this stay easy and hassle free.
Stayed in April 2024
Reviewed: 11 May 2024
Joan
IrelandRooms a little small but ok for our 2 night stay
Convenience to earlscourt tube station which is on the picadilly line for Heathrow Airport
Stayed in May 2024
Reviewed: 10 May 2024
Nachinga
United KingdomStaff too mamy staff in your face.during breakfast time
Covinient place,easy access.
Stayed in April 2024
Reviewed: 10 May 2024
Efstratios
GreeceOn my departure day,the hotel had a plumbing problem which was not very pleasant as I had to leave unable to wash myself. There was no info by the hotel personnel(I asked one of the cleaning ladies) and of course an excuse from the staff would be nice and acceptable. Also,the night before the tv stopped working.
Great location,nice hotel,room was spacious,clean,comfortable and with a street view.
Stayed in May 2024
Reviewed: 7 May 2024
Marilyn
United StatesWiFi did not work Ground floor and stairwells lost light, electricity Shower was weak and would not warm up Breakfast lacked good coffee, porridge, plain yogurt, fat free milk
Location Cleanliness So close to tube Fresh fruit in lobby 24 hours a day Kettle, microwave and fridge
Stayed in May 2024
Reviewed: 7 May 2024
Stephen
United KingdomWiFi down. TV not working. Electricity off down stairs. Dangerous in stairwells.
Quiet. Good comfy room
Stayed in May 2024
Reviewed: 7 May 2024
Kate
AustraliaThere was a large stain above our bed on the roof and the wall, looked like food or something had splashed and was not cleaned. Made the room feel small and dirty.
the location was great, close to underground and also walking distance to the park and city. The room was small but comfortable. Bathroom facilities were lovely and I enjoyed the daily room make up.
Stayed in April 2024
Reviewed: 7 May 2024
John
United StatesConveniently located
Stayed in April 2024
Reviewed: 6 May 2024
Caroline
United KingdomHelpful staff, pleasant room, comfortable temperature, large bed, overall good facilities.
Stayed in April 2024
Reviewed: 6 May 2024
Colin
United KingdomPower was out in the reception from first day and over the weekend. Breakfast was lukewarm on monday. Tv was replaced first night but no signal all weekend so didnt work. This has clearly changed hands and a lot of the staff had not good english, so it was a struggle sometimes to get what you wanted. Breakfast was ok but could have been better scambled eggs only for a hotel where you’re paying a decent amount for breakfast, no mushrooms, black pudding ie premier inn is better😭
Location had been to it several times in the past
Stayed in May 2024
Reviewed: 6 May 2024
Heather
United KingdomNothing everything was good
Very close to tube station Clean and comfortable
Stayed in May 2024
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