Skip to main content
  1. Hotel reviews homepage
  2. UK hotel reviews
  3. Angus hotel reviews
  4. Dundee hotel reviews
  5. Reviews of Holiday Inn Express Dundee, an IHG Hotel

Reviews of Holiday Inn Express Dundee, an IHG Hotel 3 stars

41 Dock Street, Dundee, DD1 3DR, United Kingdom

#10 of 22 hotels in Dundee

Guests' Choice

Review score

Based on 2894 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 9 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable and easy to get to theatre.

    Stayed in March 2024

  • Reviewed: 9 May 2024

    8.0
    overall pleasant.
    • Business trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    The first night’s sleep was badly disturbed by a banging door that had been ill maintained. It needed the soft close mechanism replacing. The person we complained to was reluctant to admit, after we suggested that other people must have complained about this also and said it should have been sorted, this person then went on to say that we shouldn’t have been put in that room. So clearly other people had complained! Very disappointed at the complete disregard of our nights rest. Premier Inn next time, they have soft close doors even if they don’t offer free breakfast! We were compensated with two drinks vouchers but I’m sure most people would prefer the proper night’s sleep!

    The staff were friendly, the rooms were clean and comfortable and the Hotel overall posed good value for money.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    A great location, brilliant parking, very helpful staff and a most comfortable room.
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 2 nights

    The breakfast - the hot food was cold, the sausages labeled as cumberland were definitely not cumberland, and the jams were not representative of what Dundee is famous for.

    The receptionist guided us to the parking close to the hotel - it was amazing, just close the door on the car park and open the hotel door straight into reception. A brilliant location with views across to the Tay Road Bridge.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Convenient location.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    nothing

    Nice staff. Location is convenient, close to shopping mall and restaurants.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    A good relatively cheap stay in Central Dundee
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn’t amazing but it was free so can’t really complain - otherwise not much wrong

    Very central location, fairly modern, decent rooms, friendly staff

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Double bed was small when you're used to a kingsize bed

    The location was perfect, as was the breakfast

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Lovely, enjoyable stay and will be back again!
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    The room we were in was very very dark and there was just a brick wall view, it made my 1 year old unsettled as it was so dreary unfortunately. We did ask for a room change but unfortunately this wasn’t an option. The member of staff did provide us with some vouchers as an apology which was appreciated so thank you!

    It was perfectly situated and we found our way around easily and it was enjoyable

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Overall great and will return at some point thank you
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    I opened the windows as it was very mild Road noise due to location. Easily resolved if window kept closed. Would not prevent me re visiting just something I would consider and the view over Tay helped on balance .

    Room was very comfortable clean and access to all you would need for a short trip. Staff were lovely in particular duty male who was on reception for best part of the time of stay absolutely nothing a bother polite very welcoming. Breakfast also very good with plenty choice setting us up for the day.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Ok but not the best by a long shot
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No onsite parking, have to park in a car park attached and pay per night. The bed was pretty small so no the best nights sleep. There was also no record of my payment through booking.com and had to stop reception charging me at check in and check out

    Location

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Excellent value for sightseeing in Dundee
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfortunately no river view this time and tv wouldn't switch off via remote so had to use mains ( room 214 if staff are reading). But this is nit picking cos we will def be back:)

    Second time staying here and once again a great experience. great location, comfy room, friendly staff and good prices

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Passing thru Dundee
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Had to pay for parking in adjoining parking building

    Good location and great breakfast.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Room a bit cold and rather dark. Could do with a socket by the bed.

    Central location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    would visit again
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    Needed to change room as it wasn,t the one i requested, the member of staff was excellent in organising the change

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Very helpful friendly and efficient staff. Excellent buffet-style breakfast with good choices, Full marks to the breakfast team.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Good stay - no frills
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room faced car park - try and get a front facing room

    Very functional - good hotel, location ideal for city centre

    Stayed in February 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Comfortable

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Friendly staff comfortable bed great breakfast central location

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Good Stay close to the V&A.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Nothing, it’s a budget hotel so one needs to make some allowances but really it was fine.

    Breakfast was fine and dining area had a good view out to the river and the bridge. Hotel had noon site parking but was directly connected to level 3 of the municipal multi story car park next door so getting in and out was simple. Lifts to all floors. Room was clean and a reasonable size.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lift was broken to the 2nd floor, the bed was like a rock. Breakfast was warm at best not hot. Steven looked like he had slept in his uniform and was wearing his breakfast on his shirt.

    Great location. Olga was very professional and polite

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Great location to see Dundee
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    Should be a guest discount scheme in place for the multi storey car park, which is practically attached to the hotel

    Hotel is a 5 minute walk to the main street and 2 mins walk to the riverside. Breakfast buffet is small, but ample and sufficient.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Excellent location. Service great. Breakfast fantastic.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Location. Excellent breakfast.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Ideal if you want to stay in Dundee and vist the V & A etc,
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 2 nights

    Coffee was very poor Cutlery was cheap and nasty Choice of beers was poor and with no Scottish ales

    Breakfast was very good with many options Parking was easy and not expensive

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Good city centre hotel
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    Meal selection was limited due to staff shortage

    Very pleasant and helpful staff. Room was clean and comfortable.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Sofa Bed
    • Stayed 2 nights

    ideal location with great views of the Tay road bridge

    Stayed in April 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: