41 Dock Street, Dundee, DD1 3DR, United Kingdom
#10 of 22 hotels in Dundee
Guests' ChoiceBased on 2894 hotel reviews
8.3Cleanliness
8.9
Comfort
8.8
Location
9.2
Facilities
8.4
Staff
9.1
Value for money
8.5
Free WiFi
8.4
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End of dialog contentReviewed: 9 May 2024
Sandra
United KingdomVery comfortable and easy to get to theatre.
Stayed in March 2024
Reviewed: 9 May 2024
Tanya
United KingdomThe first night’s sleep was badly disturbed by a banging door that had been ill maintained. It needed the soft close mechanism replacing. The person we complained to was reluctant to admit, after we suggested that other people must have complained about this also and said it should have been sorted, this person then went on to say that we shouldn’t have been put in that room. So clearly other people had complained! Very disappointed at the complete disregard of our nights rest. Premier Inn next time, they have soft close doors even if they don’t offer free breakfast! We were compensated with two drinks vouchers but I’m sure most people would prefer the proper night’s sleep!
The staff were friendly, the rooms were clean and comfortable and the Hotel overall posed good value for money.
Stayed in May 2024
Reviewed: 8 May 2024
Mccurrach
United KingdomThe breakfast - the hot food was cold, the sausages labeled as cumberland were definitely not cumberland, and the jams were not representative of what Dundee is famous for.
The receptionist guided us to the parking close to the hotel - it was amazing, just close the door on the car park and open the hotel door straight into reception. A brilliant location with views across to the Tay Road Bridge.
Stayed in April 2024
Reviewed: 8 May 2024
Ka
Hong Kongnothing
Nice staff. Location is convenient, close to shopping mall and restaurants.
Stayed in April 2024
Reviewed: 8 May 2024
Quinn
United KingdomBreakfast wasn’t amazing but it was free so can’t really complain - otherwise not much wrong
Very central location, fairly modern, decent rooms, friendly staff
Stayed in April 2024
Reviewed: 6 May 2024
Michael
United KingdomDouble bed was small when you're used to a kingsize bed
The location was perfect, as was the breakfast
Stayed in May 2024
Reviewed: 6 May 2024
Alexanderia
United KingdomThe room we were in was very very dark and there was just a brick wall view, it made my 1 year old unsettled as it was so dreary unfortunately. We did ask for a room change but unfortunately this wasn’t an option. The member of staff did provide us with some vouchers as an apology which was appreciated so thank you!
It was perfectly situated and we found our way around easily and it was enjoyable
Stayed in May 2024
Reviewed: 6 May 2024
Liz
United KingdomI opened the windows as it was very mild Road noise due to location. Easily resolved if window kept closed. Would not prevent me re visiting just something I would consider and the view over Tay helped on balance .
Room was very comfortable clean and access to all you would need for a short trip. Staff were lovely in particular duty male who was on reception for best part of the time of stay absolutely nothing a bother polite very welcoming. Breakfast also very good with plenty choice setting us up for the day.
Stayed in May 2024
Reviewed: 6 May 2024
Rebecca
United KingdomNo onsite parking, have to park in a car park attached and pay per night. The bed was pretty small so no the best nights sleep. There was also no record of my payment through booking.com and had to stop reception charging me at check in and check out
Location
Stayed in May 2024
Reviewed: 30 April 2024
Stevie
United KingdomUnfortunately no river view this time and tv wouldn't switch off via remote so had to use mains ( room 214 if staff are reading). But this is nit picking cos we will def be back:)
Second time staying here and once again a great experience. great location, comfy room, friendly staff and good prices
Stayed in April 2024
Reviewed: 30 April 2024
Michael
New ZealandHad to pay for parking in adjoining parking building
Good location and great breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Sarah
United KingdomRoom a bit cold and rather dark. Could do with a socket by the bed.
Central location
Stayed in April 2024
Reviewed: 29 April 2024
David
United KingdomNeeded to change room as it wasn,t the one i requested, the member of staff was excellent in organising the change
Stayed in April 2024
Reviewed: 28 April 2024
Brian
United KingdomN/A
Very helpful friendly and efficient staff. Excellent buffet-style breakfast with good choices, Full marks to the breakfast team.
Stayed in April 2024
Reviewed: 27 April 2024
Scott
United KingdomRoom faced car park - try and get a front facing room
Very functional - good hotel, location ideal for city centre
Stayed in February 2024
Reviewed: 26 April 2024
David
United KingdomComfortable
Stayed in April 2024
Reviewed: 25 April 2024
George
United KingdomFriendly staff comfortable bed great breakfast central location
Stayed in April 2024
Reviewed: 25 April 2024
David
United KingdomNothing, it’s a budget hotel so one needs to make some allowances but really it was fine.
Breakfast was fine and dining area had a good view out to the river and the bridge. Hotel had noon site parking but was directly connected to level 3 of the municipal multi story car park next door so getting in and out was simple. Lifts to all floors. Room was clean and a reasonable size.
Stayed in April 2024
Reviewed: 25 April 2024
Graeme
United KingdomLift was broken to the 2nd floor, the bed was like a rock. Breakfast was warm at best not hot. Steven looked like he had slept in his uniform and was wearing his breakfast on his shirt.
Great location. Olga was very professional and polite
Stayed in April 2024
Reviewed: 25 April 2024
Martin
United KingdomShould be a guest discount scheme in place for the multi storey car park, which is practically attached to the hotel
Hotel is a 5 minute walk to the main street and 2 mins walk to the riverside. Breakfast buffet is small, but ample and sufficient.
Stayed in April 2024
Reviewed: 24 April 2024
Sandra
CanadaLocation. Excellent breakfast.
Stayed in April 2024
Reviewed: 24 April 2024
Mayhew
AustriaCoffee was very poor Cutlery was cheap and nasty Choice of beers was poor and with no Scottish ales
Breakfast was very good with many options Parking was easy and not expensive
Stayed in April 2024
Reviewed: 22 April 2024
Ramsay
United KingdomMeal selection was limited due to staff shortage
Very pleasant and helpful staff. Room was clean and comfortable.
Stayed in April 2024
Reviewed: 21 April 2024
Robert
United Kingdomideal location with great views of the Tay road bridge
Stayed in April 2024
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