Basingstoke Road, Reading, RG2 0SL, United Kingdom
#15 of 32 hotels in Reading
Guests' ChoiceBased on 1797 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.3
Staff
8.9
Value for money
8.1
Free WiFi
8.2
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End of dialog contentReviewed: 24 May 2024
Louise
United KingdomHaving to pay extra for some items on the menu, despite paying for meal deal voucher of £25.
Stayed in May 2024
Reviewed: 22 May 2024
Hendrik
Netherlands-
spacious room and large bathroom, nothing to complain about, just excellent
Stayed in May 2024
Reviewed: 20 May 2024
Shebohn
United KingdomThe floors are not solid so anyone walking or running up and down sounded like they were bursting through the door or the ceiling. This is incredibly disturbing when trying to sleep.
All was as advertised. The breakfast was very good. The rooms were clean. Staff were friendly and welcoming.
Stayed in May 2024
Reviewed: 20 May 2024
B3no
United KingdomBeds were quite hard but that's just my preference
Clean hotel, friendly staff and nice location
Stayed in May 2024
Reviewed: 20 May 2024
Chris
United KingdomBusy
Location ideal for overnight stop for Heathrow
Stayed in May 2024
Reviewed: 20 May 2024
Elizabeth
CanadaLighting in room was very dim and yellow
Friendly and welcoming staff
Stayed in May 2024
Reviewed: 19 May 2024
Suresh
United KingdomNot much
Location
Stayed in May 2024
Reviewed: 18 May 2024
Marta
SpainPillow
Staff
Stayed in May 2024
Reviewed: 16 May 2024
Brian
United KingdomHotel clean, friendly staff and excellent breakfast.
Stayed in May 2024
Reviewed: 14 May 2024
Michael
United KingdomNothing
Everything very good. Staff very helpful
Stayed in May 2024
Reviewed: 13 May 2024
Ahmed
BahrainNothing
Everything was good, the room was clean and the staff were friendly and helpful, recommended.
Stayed in May 2024
Reviewed: 7 May 2024
Kayleigh
United KingdomCar park is a little tight
Breakfast options were great and lovely clean gym.
Stayed in April 2024
Reviewed: 2 May 2024
Christopher
United KingdomWe always ask for a room at the rear, but rarely get one. No big deal though.
We have stayed at this hotel several times as we travel to Reading to visit relatives in the area. As usual the room was clean and well appointed. We included breakfast with our booking and this was tasty with plenty of choice. The only criticism we have of this hotel is that the bathrooms are small.
Stayed in April 2024
Reviewed: 30 April 2024
Nicholas
SpainNothing
Check in by Sophia was excellent
Stayed in April 2024
Reviewed: 29 April 2024
Sen
United KingdomThe wing that we were in was for families, but it was too noisy, with children running up and down the passage and the floorboards were made of wood, which was quite noisy.
Room was clean and welcoming!
Stayed in February 2024
Reviewed: 29 April 2024
Tantoh
United KingdomWe have been staying here every 3months for a meeting through many years. The food this weekend was the worst ever. The apple crumble was soggy, the dessert was poor and they had to redo the chicken. We ordered buffer meal for the kids but they were asked to place orders when they arrived to eat. Breakfast scrambbled eggs and mushroom were dry. I asked myself if the chef used air fryer. Could not use the gym and swimming pool long gone.
Environment.
Stayed in April 2024
Reviewed: 29 April 2024
Eileen
United KingdomNothing to dislike
Lovely hotel with good breakfast and nice choice of meals in the restaurant
Stayed in April 2024
Reviewed: 28 April 2024
Harper
United KingdomThe long walk to room. And no lift
No lift and a very long walk to room, if I stayed again I'd ask for a room nearer to reception, as I have heath issues.
Stayed in April 2024
Reviewed: 25 April 2024
Judith
United KingdomDrinks expensive.
Easy to park car.
Stayed in April 2024
Reviewed: 22 April 2024
Annette
BelgiumVery friendly check-in (Tilly Rose). Clean and comfortable room.
Stayed in April 2024
Reviewed: 13 April 2024
Allan
United KingdomPrices at bar
Comfortable and convenient and a step up from other chain hotels
Stayed in April 2024
Reviewed: 11 April 2024
Pamela
United KingdomMy only issue was that the toilet did not flush at all, these things happen I guess.
It is a wonderful place to stay for a stop over, the room was clean and comfortable.
Stayed in April 2024
Reviewed: 9 April 2024
Margaret
United KingdomThe beds were not as comfortable as they could be and I expect king size particularity in a disabled room
Breakfast wasgood and staff were very helpful.
Stayed in April 2024
Reviewed: 8 April 2024
Sarah
United KingdomNot much within walking distance of hotel.
Spacious room. Friendly staff. Great breakfast 😋
Stayed in March 2024
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