machines running low

option of porridge

Stayed in April 2024

Nothing

Comfiest bed and pillows I've ever had in a hotel.

Stayed in March 2024

Better signage at the pool and spa. I went to open 2 doors before finding the door for the swimming pool.

Very friendly and helpful staff at the front desk. Great location.

Stayed in April 2024

No jacuzzi at the spa

The room was nice and spacious food was really good staff attentive and friendly

Stayed in April 2024

Wasn't 100% sure air con was working properly as couldn't feel any difference when we turned up but this was minor thing

The rooms were clean and spacious. All staff were lovely and friendly. Location great. Drank at bar each evening. Staff were lovely

Stayed in April 2024

No parking.

Just 8 minute walk from centre of Edinburgh. Clean, good spacious room, breakfast lots of choice. Staff very friendly.

Stayed in April 2024

Huge comfortable bed, excellent bathroom layout (E. G. Towels not above toilet flush.) Recycling bin in room.

Stayed in April 2024

Breakfast is £18 per person. It is very expensive compared to the city. If you want breakfast, add it when booking.com

A nice clean new hotel. The location is very good. It is located in the new city. It is also very close to the old city. Water and towels are left every day. Cleaning is done if you request. The facilities are also very good. A bus passes nearby. 5-10£ to anywhere by taxi. It is close to the airport and we took a taxi for 22£. Thank you, I recommend.

Stayed in April 2024

The only thing I can think of to be improved is the housekeeping - they clearly had been into our room, as a few things had moved - but nothing had been tidied or cleaned. Felt a little odd!

The staff at the hotel went above and beyond to make us feel comfortable and welcome at the hotel. They were always on hand and happy to help with any query. Our room exceeded our expectations, being bigger and more comfortable than we thought it would be. We were given complimentary breakfast for the first night of our stay, and the selection was excellent, we would definitely get breakfast included in our stay next time. The location of the hotel is also very good. Not as central as I’d previously stayed in Edinburgh, but still only a short walk from the castle etc. This did mean it was quiet at night time.

Stayed in April 2024

Temperature of Sauna was 60C. Would prefer if it was at least 70C

Good quality

Stayed in April 2024

There was no bedside lamp.

Good sized room and bathroom

Stayed in April 2024

Comfortable, modern and spacious room Excellent buffet breakfast Central location close to everything we wanted to see (Royal mile, castle, musea) and well connected position (airport bus / tram, railway station) Quality stay

Stayed in April 2024

Suggestion: Access control to the different floors could be installed in the elevator so that only the guests can access their own floor as I have seen in some other hotel lifts. This would increase security since the spa is located in the basement and has an external public access door for external persons that are not guests at the hotel. Thanks

Breakfast was excellent. We loved the haggis and the staff are amazing.

Stayed in April 2024

Beds good quality, bit firm for us. Only 1 lift so at busier times often used stairs.

Breakfast had a very good selection from continental, pastries, cooked options to requesting specific menu items, such as smoked salmon, waffles or omelette. All for £12 if booked the night before. On the day would be £18. Our room was spacious with gd facilities. As a group of friends, we used the bar, which had nice areas to sit. We also had a 3 course meal on the evening of our arrival, although minimal choice everything ordered was cooked & presented to a high standard. We didn't drive on this ocassion, but paid parking was available across the road at 'Dynamic Earth', which was definitely worth a visit. The hotel has recently been taken over by Marriot, and some updating works were being completed, but this did not affect us as we were up & sorted by the time any noise started, approx 9.00am

Stayed in April 2024

Price for food and drink at the bar

Rooms were a good size and very clean.

Stayed in April 2024

All good

Even though the hotel was in the middle of a major renovation, the staff were able to assist whenever we needed Breakfast was good Room was decent

Stayed in February 2024

Bed was 2 3ft beds pushed together resulting in huge lump being in middle of bed

Location was ideal as it was on the outskirts of the area being visited Good breakfast Great staff , particularly concierge David who was so helpful when we arrived

Stayed in April 2024

Nothing

Good location, modern and well appointed rooms.

Stayed in April 2024

There was no bath :(

The bed was comfortable. Very friendly reception and breakfast staff however, one spa staff that I think worked for the pool area, seemed like a supervisor was a bit rude to me on my departure.

Stayed in April 2024

Room cold at times as difficult to change temperature.

Very clean and comfortable, friendly helpful staff, great choice at breakfast. Good location about 10 mins walk from busy centre. Good gym/spa facilties.

Stayed in April 2024

Pool was very cold.

I’ve and clean and great food

Stayed in April 2024

The room was really nice! Big bed, aircon, big windows, everything really clean… nice breakfast with good selection. The stuff was lovely and really helpful.

Stayed in April 2024

Too hot at night and slightly loud early in the morning

Really attentive staff and huge rooms which were very clean and modern

Stayed in April 2024

Buffet could be better - there were limited options

Stayed in March 2024