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  5. Reviews of Hotel Lily

Reviews of Hotel Lily 2 stars

23 Lillie Road, Hammersmith and Fulham, London, SW6 1UG, United Kingdom

#1004 of 1,018 hotels in London

Guests' Choice

Review score

Based on 1099 hotel reviews

4.3

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    4.9

  • Location

    7.6

  • Facilities

    4.5

  • Staff

    6.5

  • Value for money

    5.4

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 23 May 2024

    5.0
    Ok for a one night stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in May 2024

  • Reviewed: 23 May 2024

    4.0
    Cheap places just to keep your head down.
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The property itself is in extreme poor condition and out-dated. A massive decoration is definitely required.

    The location of the hotel to shopping and transport was good.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    5.0
    Cheap. Tired. Staff doing their best.
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It’s in desperate need of maintenance and a deep clean in the communal areas. One lift has stopped going beyond floor 2, the corridors are grimy and the restaurant has been closed for years. In the bathroom the loo seat fell off and then the seat fell off; the loo roll holder had fallen off and the tiles by the end of the bath were no longer attached. The bath had lost some enamel where the shower head has repeatedly fallen onto it and chipped it. The bed was smart, clean and beautifully made and the desk area was clean and dust-free but the walls need painting. It feels like a hotel that was well-appointed decades ago and then nothing has been done to it since. I needed a cheap place to stay and it was just that.

    The location is excellent and the bed was comfortable. There is some parking beneath the hotel.

    Stayed in April 2024

  • Reviewed: 21 May 2024

    3.0
    Poor
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The signal on the TV isn't great

    Stayed in May 2024

  • Reviewed: 16 May 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Even though our Room was clean when we arrived, the sanitary was not clean. It was a little fresh at night, but we could turn on the Heating, and we appreciated it. Fahimeh Amiri-Vidal

    I didn't use the hotel's Wi-Fi, so I have no idea how it works, but my husband was satisfied.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very small room, and half facilities we're broken.

    Location was perfect near the overground station, 1 min walk.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    3.0
    Would not recommend this to a stag party never mind a family.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Smell in hall and room was disgusting, floor filthy, no temperature control and radiator boiling, valance cover filthy. Staff didn’t speak to us once even when we were leaving.

    Location for going to Stamford Bridge

    Stayed in April 2024

  • Reviewed: 29 April 2024

    3.0
    Not Recommended for Families and Groups
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room Size and attached Bathroom

    Location of Hotel was excellent only 5 minutes walk to West Brompston Underground station

    Stayed in April 2024

  • Reviewed: 28 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Nil.

    Acceptable.

    Stayed in February 2024

  • Reviewed: 27 April 2024

    3.0
    .
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    .

    .

    Stayed in February 2024

  • Reviewed: 24 April 2024

    5.0
    Cheap and well located
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    The decor could do with a revamp. Window locks broken and therefore not closing the world out, sirens etc The lack of food facilities but I did know that on booking but thought supermarket would be in easy reach?

    The bed was very comfortable. The bathroom was ok, although the shower wasn’t a trickle!! Sky tv gave easy viewing. Reception beautifully clean and comfy, reception staff extremely helpful and allowed my case to be put away even though i hadn’t checked in for another few hours.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    5.0
    Fine for a quick two night stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    Dated with small bathrooms

    Close to tube station, Very cost effective

    Stayed in April 2024

  • Reviewed: 21 April 2024

    3.0
    For the price you pay you expect a better stay, hardly slept well on both nights due to the noise coming though the wind
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very little room space, mould round the windows, windows were sealed properly, only 1 dual plug socket in the room, walls are really thin

    Good location

    Stayed in April 2024

  • Reviewed: 14 April 2024

    3.0
    Good area of London but not for hotels
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    NO HOT WATER either morning or when we arrived. ( and we are not the only ones) Seems they keep the boiler turned off to save money until someone shouts at them and they turn it on and after 45 minutes you get lukewarm warm water

    Position

    Stayed in March 2024

  • Reviewed: 9 April 2024

    3.0
    Poor
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    This box isn't big enough to fit everything in.

    Not a lot

    Stayed in March 2024

  • Reviewed: 6 April 2024

    3.0
    A sleep
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    In desperate need of a refurbishment rooms very very small

    Good location,reasonable priced

    Stayed in April 2024

  • Reviewed: 1 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Facilities worn down. Elevator broken.

    NO breakfast vas served.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    5.0
    Work needs doing to property
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The main door didn't close, you had to really slam it shut. The window was left open all night because had no handle to shut. Toilet flusher was broken, toilet seat was broken

    Location

    Stayed in March 2024

  • Reviewed: 25 March 2024

    3.0
    OK for price.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Room had one switch for all lights: bathroom, bedside and room. On or off - the whole lot.

    Price. Cleanliness of room when asked for room to be serviced. 2nd night.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    5.0
    Acceptable for an overnight stay at the price
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The hotel is on a main road and the windows did not shut properly so it was very busy all night, bring ear plugs! There were signs of damp and mould in the bathroon and the wardrobe.

    This is a budget hotel and you get what you pay for. It was close to the venue we were visiting and was perfectly reasonable accomation to put your head down for the night

    Stayed in March 2024

  • Reviewed: 18 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very dirty, unhappy:(

    Stayed in March 2024

  • Reviewed: 9 March 2024

    3.0
    OK if you only want to sleep there!!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Electrical socket held on with tape,only half lights in room working, toilet seat loose so changed room and that had a loose toilet seat, broken shower head holder and radiator wasn't working and we needed staff to get us into room as door temperamental!!!! Whole place would benefit from a good maintenance team.

    Very handy for the tube

    Stayed in February 2024

  • Reviewed: 7 March 2024

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I would prefer to be renovated and more cleaned!

    The room has a good price and was near to the metro station!

    Stayed in February 2024

  • Reviewed: 6 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    That bloody tap 🙄

    The tap on the bathroom was making a funny noise so we had to twist it to stop the pipes from making the noise al night room 124 , hopefully they get that fixed , but other than that hot water fine , bed comfortable and TV was good enough 👍🏼

    Stayed in March 2024

Showing 1 – 25

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